FedEx
Reviews and Complaints

We received a package yesterday, tracking no. [protected], and upon leaving, the driver drove through a landscaped section of our yard causing deep ruts, tree branches and mud throughout. It is my guess that the truck was stuck in this area and had to be towed out based on other tracks in the yard. Unfortunately, we were not at home at the time. We receive a weekly FedEx delivery every Wednesday and this was the only vehicle at our home. Please see the photos attached of the damages. I appreciate any feedback. Please respond to [protected]@aol.com. Thank you.

FedEx Delivery Man spit on Our American Flag! My Granddaughter and I witnessed. I was too afraid to yell at him with her there.

I called Walmart who I ordered from, Called and wrote FedEx.
The man was never fired or at least given another route.

What still bothers me besides always having to see him! We deliver often, family of 5, during Pandemic. Now Half of the boxes are damaged, kicked, dropped or fluid dripping out from abuse.

Please can someone give me advise?

We are in Boerne Tx, this happened a few minutes ago . About 2:15 not exact. This driver tailgated me in a30mph zone, then passed me, with 2 yellow lines and a no passing zone . School buses run in this area and also residents of River Mountain Ranch. It would be real bad for fedex if he kills someone, or several! These pics have been submitted to people in authority and now we give you the opportunity to fix this issue and resolve it quick. He's still up here delivering! School buses are going to be running!

Fedex is the ABSOLUTE WORST shipper in the business. They have lied to me three days in a row about delivering a package, and it may now be RUINED. A $2000 acoustic guitar that is heat and humidity sensitive has been thrown around in the back of their truck for three days in 110F heat and 80% humidity. probably some POS rental truck that they use. These people should be put out of business.

Steve Barker

We have packages that remain at FedEx Mesquite, TX for over a week. The packages need to be delivered to Ann Snoke 2010 Norman Court, Lucas TX 75002. We are in the new development and we've FedEx delivery to our address couple times a month.
We've received the notifications "Out for delivery" every day since 08/12/21 but never received. We've called to follow up more than 7 times. No-one were able to provide the answer. We called FedEx Mesquite and we were able to confirm with one of the staffs that they have our packages. He told us that we can come pick them up the next day. So, then we drove 45mins to the location we where have been told. 5 mins before we get there we called again. The lady checked and said that our packages were not available to be picked up since they are in the delivery trucks. Until now 08/19 we still don't know when we will receive our packages. Those packages are over $1, 600.

fed ex in Phoenix is the lowest you can encounter. their job is to delay as many packages as they can using BS excuses. last year it was china virus . this year is they are understaffed. all my packages have been sitting from to two to three days in Phoenix area. between Goodyear, Phoenix and Glendale.calling customer service is worse than wasting your personal time. they have their sweet excuse for everything. they are the worse from the best out of UPS USPS and FEDEX. last place and its getting worse. my overnight package with meds took a trip around the contry for 2weeks. just got it today. tracing#[protected] it took two weeks to get insuline and product was cooked. on top of everything I was told it was groung delivery. funny instate delivery but package goes to TX KS IL NM AZto wher it was shipped and next to me. 200 mile distant but probably went through 2000 miles. next package [protected] was supposed to be delivered on Sunday. than it was sitting in Phoenix again and noone knows about where it is it was shipped in the morning normal time 4:23AM but id didn't get to the final destination. again. Noone knows where it is. funny I pay for the shipping maybe inddirectly but there is no free shipping. ant that happens almost every time I get a package. I can be reached by email thank you bart

It was said that there was an attempt to deliver my package but I know this is false because there was no slip on the door and despite sitting near the door waiting to receive my package I never even heard a knock. My suspicion that no attempt to deliver was confirmed by security cameras. I believe the reason for this is because I live in an apartment complex that requires you to walk up steps in order to make the delivery.

On August 13th in Gilroy, CA a Fed Ex driver (driving a MNX Logistics Ford Van) was seen racing a red truck (over 70 in a 40MPH zone - going west on Leavesley Ave. from the outlets (where he cut off several cars and almost causing an accident) to racing a red truck towards interstate 101 freeway where he then slammed on his brakes and almost caused another accident and subsequently started yelling obscenities at the other driver, gestures of the worst kind and then turning onto 101 going south. This happened at roughly 4PM and I followed him onto the freeway (I just happened to be going the same way) and the driver accelerated to over 80 and cut off several more drivers almost causing a chain reaction accident during heavy commute times. I could not get the license plate, but did see the driver wearing a Fed Ex uniform (purple with normal lettering) but the truck was not Fed Ex - perhaps a temporary leased vehicle? This driver is a menace and needs to be fined, suspended, or let go! This is not the type of driver a company the size of Fed Ex need or wants representing their brand. I have supplied a picture of him hiding his face, but I'm sure you can track him by the date and van number!

On 7/29/21 I was supposed to receive a package that was enroute from the Williston, VT facility, but it didn't come. Finally, on 7/30/21 it arrived badly damaged and opened. The FedEx driver told my husband as he was handed it to him, "It got crushed by other packages on top of it."

Upon inspection, none of the items I ordered were missing, but this isn't the first time we've had problems with Fedex.

My initial delivery date was scheduled for August 5. My desk did not come. I received a notification that it would be delivered the next day August 6. I received a notification that a delivery attempt was made and a reattempt will happen on the next business day. I received another notification via email that it will be delivered on August 9. I then called to speak with a representative who said the driver never attempted to deliver the package. He stated the driver said he/she was not able to deliver due to overwhelming of packages to deliver in a short span of time.
The morning of Saturday August 7th the mirror vanity desk was delivered but when I opened the package I noticed the mirror vanity desk is damaged.

this is the last time I am making this request due to damage incurred to our driveway in January 15 2921 I request no fed ex truck enter said driveway to please use a hand truck and or carry a package to back deck. this is in writing on my account with fedex. but low and behold this is the ninth time your drivers leave the deliveries on the front of the house abutting the road for any porch pirate to take it almost occurred yesterday but we interrupted that car ready to snatch the carton when we drove into our driveway. there was a large carton sitting there and an unknown driver several inches in front of it

No matter how many time I call the local office I am getting brain dead representatives that just donot get what I am asking. If they did this would not be a regular occurrence.

The side of my home faces the street. My carport entrance is closer to the street with a circular driveway that is s part of the carport entrance. The front door is farther away and has no walking entrance. I have asked drivers to leave my packages in the carport; they said they were told to only go to the front door. Common sense and observation should be noted in some instances. I keep complaining, but no change.

I am a 64 year old man and was riding my bike on Jefferson in Grosse Pointe Park MI when the driver of a FedEx truck coming toward me made a left hand turn and I had to hit the brakes to avoid being hit. As he passed me he yelled out his open passenger side to "ride on the sidewalk". He was a younger male, Caucasian, with a mid length dark beard. Here is the sign right by where this happened as attached. I have ridden my bike 4800 miles so far this year and follow traffic rules just as if driving a car. I was close to the curb going around 22mph at the time. If a driver cannot accept there are other vehicles on the road he should be fired before he kills someone. This is the worst experience I have had with a commercial driver.

I tired several times to get to talk with a person to verify the deliver to address for my package.

Here is an excerpt from an e-mail that I received today:

We would like to inform you that the shipping courier is unable to
deliver your package.

Your tracking number: Your tracking number is [protected].

Why is this an issue? Fed Ex delivered something else today.

I tried several times to get to talk with a person but the phone system cut me off.

Not a good way to treat customers

Glenn

On 7/31/21 I received a delivery from Fedex.
The package contained two one-gallon cans of paint.
The paint had leaked onto my driveway. This is where the driver dropped it off instead of bringing to front door.
The box was wet and upside down. When I opened the box, I saw that paint had leaked all over the box.
I am not happy.
The tracking number: [protected].

Last December we were notified that a $120 piece of meat from Omaha Steaks was delivered. It never made it to us. We contacted Fedex regarding this. Ever since then we have not received good delivery service.

Items took over a week to be delivered. First it was Friday, then Saturday now Tuesday. Never use Fed Ex always use UPS as they are more reliable.

FedEx Shipment [protected]-Scheduled for delivery today 07-29-2021. Having missed a different delivery on [protected], I waited all day at the door. No delivery attempt was ever made.
Instead, I received a text notification of a delivery exception...while standing at the door! No truck/or person was ever on my block, let alone my door. No missed delivery sticker was left, since one can't be left when an attempt was not made. This is ridiculous.
For what it's worth I did contact the sender and ask them to please consider changing shipping companies going forward, as this makes both the sender and the shipper look bad.

An order of electrical equipment shipped to me never arrived.
Fedex emailed me a delivered notice as i was sitting at the computer reading my mail.
Fedex email reads, Your package has been delivered and signed for. About 3:30 p.m. local time.
No ring or knock at the door. Sitting not 12 ft. from the front door myself
at that very time!
My copy of the PROOF of DELIVERY has no delivery address or name, ( mine ) or the driver and is signed by someone name of " C. Chang. "
" NO C. CHANG HERE"
The name on the packages are Hilliard Moore with home address.
Not Rocket Science!
Very suspicious!
How does one miss-deliver or lose 4 packages weighing
over 30 lbs. each? Storage batteries. Value about $900.00 .
1. Wrong address?
2. Wrong name?
3. Wrong recipient?
4. Wrong signature?
Am I -
5. Wrong-ly mistaken about a crime of felony proportions?

I would love to talk too the delivery driver, YUP!
And their boss too!

Thank you for your support and efforts.

Hilliard Moore # [protected] [protected]@hotmail.com

Have had several packages that were shipped to me on FedEx and they never arrived when they are supposed to! They get to FedEx location in Austell, Georgia and then it is hit or miss if you get your package! I had a package that was shown to be on the FedEx delivery truck on July 17th and wasn't delivered until 6 days later on July 23rd! It wasn't that urgent but still can't believe it rode around on there delivery truck for 6 days!
Well I have a food delivery that was supposed to be delivered on July 25th and for the third day in a row it says that is on the truck for delivery and it still hasn't been delivered and it is the July 27th! The food will be ruined before it gets here and tha just socks! FedEx is the worst delivery service I have seen and don't know how they stay in business!

Please tell drivers to stop throwing our packages over the locked gate out in the open sun & rain (like today). Packages can be left, as usps and ups do, on the left side of garage door on the ground. Also please use use the ring doorbell so we know a delivery has arrived.

My address is eric joyner, 7166 pena lane, melbourne, fl 33940
Questions [protected]