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FedEx

FedEx review: Delivery

P
Author of the review
4:19 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I placed 2 orders with a company within 2 days apart. Same address on both labels, ordered from same company. Packages were to be delivered to my address 1 day apart. I got the first package, second package is in limbo due to incorrect address. How can you deliver one and not the other? These parts are for an automobile that is used to get to work, to provide for our family. As the package sits in limbo this vehicle is not moving. I have contacted support every day sometimes 3 times a day for the last 3 days, Not one of them can explain to me how I can get one package and not the other. I had requested to pick up the package and was told I could not do that. The I was told to contact the shipper for an address correction, which they could not do because my package was put in as return to shipper. Now the company has agreed to call fedex, but is going to charge me an additional 16 dollars for an address correction. This is not the first time I have had problems with the delivery person. I have complained before. Now maybe they need to be trained better, maybe have them look at the actual numbers on homes, maybe tell them stop being lazy? I am not sure but something needs to be done with your delivery people.

Desired outcome: I WANT MY PACKAGE DELIVERED....

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  1. FedEx Contacts

  2. FedEx phone numbers
    +1 (800) 463-3339
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    USA and Canada
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    More phone numbers
  3. FedEx emails
  4. FedEx address
    Three Galleria Tower 13155 Noel Road, Suite 1600, Dallas, Connecticut, 75240, United States
  5. FedEx social media
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    Nov 20, 2024
FedEx Category
FedEx is ranked 1 among 89 companies in the Shipping and Logistics category
#01 FedEx FedEx #02 Flexport Flexport #03 Shipstation Shipstation #04 SF Express SF Express #05 XPO Logistics XPO Logistics

Most discussed complaints

Fedex don't deliver on time!
3
(opinions to this review)
 Delivery
2
(opinions to this review)
 Delivery carelessness
1
(opinions to this review)
 Shipping/tracking
1
(opinions to this review)
 no knocking to see if anyone was home
1
(opinions to this review)
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