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I recently purchased a Genie garage door opener from Lowes, upon installing it I realized a malfunction circuit board needed to be replace. After speaking with Genie tech, they said they'll replaced it for free since it is under warranty. I am not happy and frustrated that a never open box Genie garage door opener have defected part. Don't Genie Company have quality control department?
I waited 5 days anxiously to receive this circuit board, it's already very inconvenience everyday I need to open the garage door manually. I ask Genie tech for FedEx's Home ground tracking number and on FedEx's website it said, it'll deliver on Jan 27, 2007, 6:46 AM On FedEx vehicle for delivery HACIENDA HEIGHTS, CA. I called FedEx at 8:30 AM and asked when will the package be deliver ? The lady said it cannot be track, once a package is on a truck to be deliver it cannot be located it. At 3:15 PM I still didn't receive the package, I called FedEx once again and the lady said, I'm cannot track the package since it's ship via Home Ground. However, if the package is shipped next day the FedEx operator said we can try to call. But since it is Home Ground we cannot help you. She said please just wait from now to 8 PM.
Time gone by, now it is 9:50 PM and the package still didn't show up at my home. I once again lookup FedEx's website, it still show the package is gone out to the truck to be deliver, no update. I called FedEx for the 3rd times and inquired where is my package. The lady said, sorry we cannot lookup your package because our Computer is down for maintenance. I asked to speak to her supervisor and explained to the supervisor how frustrate I'm. How can a big corporation like FedEx lie about delivery? Today is Saturday and it is only weekend I have time to work on repairing the garage door opener. I never thought about FedEx to be the problem. The image of FedEx totally changed. I used to think FedEx is a much better run company in comparison to UPS. However my perception and really life experience tells me not.
It get even worst, the supervisor said Home Ground unit is closed on Sunday and Monday. That mean I won't get my package until the following Tuesday.
I never thought a big company like FedEx will missed delivery and have no systems redundancy to support customer who call on Saturday. This whole ordeal really changed my perception of FedEx bad execute operation.
Today - my packages was not delivered to my address. I had to scour the neighborhood to find both packages! This is the second time this has happened and all the Fedex carrier has to do is READ the package address and deliver it to the proper address!
Ref: FedEx MPS Shipment [protected]
Can you please do something about your driver's parking in the bike lanes? Both of these were on 30th St in North Park; a very busy neighborhood in San Diego. The bike lanes are there to help cyclists maneuver the street and avoid car traffic. The first pic was at 1:33pm and the second was 1:22pm.
customer service is just absolutely horrible live agents need to have better public relation skills ill never us this company again the big wigs at fed ex need to do some serious quality assurance testing on a large scale
Delivery due Saturday. Delayed until Monday. Took the day off from work. No delivery. Truck stopped. No one got out.
Fed ex is absolutly the worst i try to tell anybody i order from to use another carrier, they lie and say they delivered it and dont and they are never on time.
Delivery person threw my package on my front stairs. I have a ring door bell and have it recorded and her giggling as she walked away.
Tracking [protected] Walmart Order 2000107-[protected]
Delivered on 2/8/23 12:30pm
Holly Yeager
905 W Water St
Smethport PA 16749
March 3 2023
Driver left 3 packages at the top of my driveway leaning against the mail box instead of delivering to the front porch. This is the 3rd time this has happened with this driver and previous complaints to fedex were useless. Anyone driving by could have stolen these packages.
Tracking number [protected] and [protected]
I am getting sick and tired of telling your people to stay off my paver driveway. It is separating and we DON'T need your heavy trucks on it at ALL!
This is the tracking # [protected] in Hobe Sound, FL. Delivered 4/3/2023 @ 3:30
I ran out and yelled at her to stay off my driveway, but you NEED TO TELL HER!
On Monday 3/27 I used the FedEx Priority Overnight service to send an envelope to my daughter. I paid extra to guarantee delivery by noon on 3/28. FedEx failed to deliver the envelope on time and it arrived late on 3/29. Tracking number [protected]. Shipping was from Los Angeles CA to Vicksburg MS.
Received a box today from FedEx containing high-end electronics. Problem is the package was meant for a business a couple blocks away as indicated correctly on the shipping label on the box, but it ended up at my shop. FedEx has become one of, if not THE, worst package delivery companies on the planet.
Complaint Against FedEx For Recklessness Customer Service And Failing To Take Proper Action Against 3 FedEx Couriers Involving Stolen Merchandise And Fraud!
FedEx — Stolen merchandise and fraud
My package was supposed to arrive last friday 4/14/2023 however they are saying my package wont be delivered until friday 4/21/2023 I need my package before then and the customer service wont let me talk to a real person.
Tracking #[protected] package was not delivered until 6pm and was told weather was the issue. FedEx in Houston made no effort to put my package on a different truck to get it to me on time. When asked about it they acted like they could care less.
why can’t you at least read my complaint
Again and again, my packages are delivered to the wrong address. I have made calls, and even gave directions! Still to no avail, they delivered to the wrong place.
St. Louis, Missouri
On June 11, 2023 at 10:05 a Fedex truck was parked in the middle of the street when patking was available. This is not an isolated incident.
License plate 97H - OWZ
Traffic was limited 1 lane on a two way, busy street. Driver no where in sight.
My package was found inside my mailbox. Entering my mailbox by a non postal worker is clearly a violation of federal law. This tops off a number of screwed up delivery issues by FedEx delivery drivers. This action crosses the line and I will be discussing legal action against FedEx and its delivery Driver for a clear violation of federal law.
A detention charge for a shipment from Amazon that was not delivered on the scheduled date , A new delivery date was given , but the driver showed up a day earlier without any advance warning .
I have tried repeatedly to resolve this but no one seems to remotely care
# [protected] An account that was created just to send me a bill
Tracking [protected] Fedex sent me notification that package was delivered on 7/30 at 2:06 pm.
There is no other house with the address as mine. Fedex always leaves my packages somewhere else/wrong house, and it is difficult to contact Fedex to get support.
July 14th 23 . fed ex driver delivered my package to another address . The picture taken was of a fence. Doesn't show package and I don't even have a wood fence around my house. My claim was denied. The package was delivered to wrong address. Now I'm out of my money and product. Tracking number [protected]
I paid $80+ for a package on Sept/16 to be delivered Tuesday(19th). I get an alert on the 19th that package will be delivered on the 20th. Why did FedEx agree to delivery date but then change it after price was agreed on and paid?
Tracking number: [protected]
they left my order down by the road.and they done this before.WHF? if i hadnt seen it it would have been stolen...order no.[protected] 10/5/23 at 6.09 pm at 6890 coolidge st. hollywood fl 33024. get yourself a new driver this one sucks.. lazy mofo.. it should of been dropped at the door.
There's no way to contact customer service on the phone or in chat They keep sending my packages to the wrong address
Fedex sucks I tired over 15 times to change shipping address because the package needed a signature. There Mickey Mouse website doesn't work right after I'm sign into there site, Fedex emails and links Wasting my time and tons of money. Never again.
I tried to call Fedex and no real person. Automated system leads you nowhere.
first: [protected]
second: [protected]
Both packages delivered to 1743 Park St. Should have been delivered to 1737 Park St, Middleton, WI 53562
The Fedex Drivers For Dahlonega Are So Rude And So Is The Office Staff They Act Like Hitler Dictators They Throw People Orders Around People Need To File A Complaint Against Fedex With The Federal Trade Comission The Better Business Breaue And The Interstate Comerece Comission