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CB Shipping and Logistics FedEx Multiple residential deliveries
FedEx

FedEx review: Multiple residential deliveries

L
Author of the review
2:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Over the past year, FedEX has left packages at my side door, which clearly does not have a roof, and several have been soaked with rain. At least two had to be unpacked at the door because the boxes were falling apart. One item had to be returned to the sender because the rain rendered the item inoperable (a dehumidifier). I recently left a note at this side door to only leave packages at the front door. The driver has left three packages since I put the sign up - one hanging off the front porch in the rain, and two barely on the porch. One of the latter two was today, and I was in the front yard. I said hello to the driver and he neither replied, waved nor smiled. He proceeded to toss the package, where it rolled 180 degrees before stopping onto the front of the porch, not near the door. This package was clearly marked Handmade Glass and yet he just tossed it. (Thankfully Blenko boxes their items very carefully and nothing was broken.) I asked for his name and he didn't reply. I tried to use a charm offensive and told him thanks for being friendly and that he was awesome. He's not - at all. He clearly could care less about the people receiving the packages, or what's inside them. I already contacted Amazon and they said because of the numerous complaints about FedEx they are looking at other options for delivery, but that I am to contact you myself.

Desired outcome: Put packages out of the rain at the front door.

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Fedex don't deliver on time!
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