CB Shipping and Logistics FedEx Service

FedEx review: Service

hhwilliams of buna, US

Mar 22, 2024 9:38 am EDT

Featured review

First off, the rule fedex has about the shipper can only be allowed to correct an address should not exist! It is not fair to the receiver of the package their package is delayed and they should be able to rectify the situation. And, why should the receiver be the one to have to contact the shipper and tell them they are the only ones that can correct the mistake, because in my experience with this kind of issue, was the package was sent back to the shipper without the receiver even knowing about it! My main concern at this point is I cannot trust the shipper to make that call and correct anything. I stayed on the phone for over an hour yesterday with the shipper and was promised they would contact fedex and by looking up my tracking information, I think they lied to me, but I will never know because of that damn stupid virtual assistant on fedex will not let me even speak to live person. They want a tracking number and when i give it, the same information is given to me that I already know and the call is dropped! What I would like to know is what steps are actually taken by fedex to get my package to me, because as a customer, i feel like iam getting screwed. I should have received my package on the 20th and I am really tired of waiting for it! I do not think fedex contacts anyone, i think they just entered wrong address in the system and when the time is up, they send it back to the shipper. My tracking number is [protected] and my contact number is [protected] if someone will actually contact me to let me know the solution to this problem. this is not the first time this has occurred. The last time it was over printer ink that i had ordered and it was over a month before i contacted fedex regarding the issue, but fedex sure as hell never contacted me to let me know anything and neither did the shipper.

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FedEx Contacts

FedEx phone numbers

+1 (800) 463-3339
+1 (800) 463-3339

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64%
Confidence score

USA and Canada

+1 (800) 003-3339
+1 (800) 003-3339

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Mexico

800 733 339
800 733 339

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New Zealand

1800 535 800
1800 535 800

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Ireland

800 033 339
800 033 339

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South Africa

800 988 1888
800 988 1888

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China

+1 (800) 209-6161
+1 (800) 209-6161

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India

120 003 200
120 003 200

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100%
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Japan

+1 (877) 339-2774
+1 (877) 339-2774

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Canada, Tech Support

+44 345 607 0809
+44 345 607 0809

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100%
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United Kingdom

+44 247 670 6660
+44 247 670 6660

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United Kingdom

+61 132 610
+61 132 610

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33%
Confidence score

Australia

+55 112 169 7000
+55 112 169 7000

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Brazil

+54 810 333 3339
+54 810 333 3339

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Argentina

+43 800 123 800
+43 800 123 800

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Austria

+32 27 527 575
+32 27 527 575

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Belgium

+45 70 233 332
+45 70 233 332

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100%
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Denmark

+358 10 800 515
+358 10 800 515

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Finland

+33 140 855 660
+33 140 855 660

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France

+49 61 076 840 660
+49 61 076 840 660

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Germany

+39 199 151 119
+39 199 151 119

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Italy

+31 800 0222 333
+31 800 0222 333

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Netherlands

+47 63 940 300
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Norway

+351 707 244 144
+351 707 244 144

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Portugal

+7 495 788 8881
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Russia

+34 915 209 060
+34 915 209 060

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Spain

+46 40 169 160
+46 40 169 160

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Sweden

+41 448 744 160
+41 448 744 160

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Confidence score

Switzerland

+90 444 9339
+90 444 9339

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Turkey

+966 122 329 999
+966 122 329 999

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Confidence score

Saudi Arabia

+971 42 183 860
+971 42 183 860

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UAE

+852 27 303 333
+852 27 303 333

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Hong Kong

+65 67 432 626
+65 67 432 626

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100%
Confidence score

Singapore

+82 23 338 000
+82 23 338 000

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South Korea

More phone numbers

FedEx emails

service@fedex.com

100%
Confidence score: 100%

Support

john.dolan@fedex.com

99%
Confidence score: 99%

ken.stickney@fedex.com

99%
Confidence score: 99%

rodney.myers@fedex.com

99%
Confidence score: 99%

terry.jackson@fedex.com

99%
Confidence score: 99%

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Three Galleria Tower 13155 Noel Road, Suite 1600, Dallas, Connecticut, 75240, United States

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Dec 21, 2024
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