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The company Fingerhut I opened a new account and they shipped my very first order to the wrong address. I called to verify my information to only get a person on the phone that is outsourced from another company that does not understand English. I gave my new address to them and still won't ship to new address. This is a terrible way to treat a new customer I will contact everyone on the planet earth whom I can file a complaint with until it is resolved I can promise you this! Date of delivery was 09/26/2024 to incorrect address!
Desired outcome: Ship to new address I have already paid my dues up front
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Immediately contact Fingerhut’s customer service and provide the details of your order, explaining the shipping error. Demand immediate correction and either redelivery or a refund. If unresolved, escalate by filing complaints with consumer protection agencies and considering disputing the charge with your payment provider. Keep records of all communications for future action.