Fingerhut review: Incompetent, overcharging me,

I have had my Fingerhut/Fetti for about two years. My first purchase which was a clothes steamer/iron. This item was over $90. Didn’t deal with the issues so I threw it away. In November and December I made several purchases. They sent me products I didn’t order, I made some returns and they sent me 8 labels. When I got to UPS drop off the labels were incorrect. I had to demand I would call corporate office but they were refusing to transfer me to a manager. I have spoken to 2 different managers this week and still didn’t resolution. They were telling me they would give me discounts because of their errors. I have called everyday and my balance is increasing. I do not like being disrespectful but I am over 60 years old and I have never experienced the level of incompetence, dishonesty, basically taking my money after return. How in the world when you return items and promised discount my balance continues to increase. But I will not stop until I speak to the people who are supposedly in management.