CB Banks First Abu Dhabi Bank [FAB] salary was on hold although payment of loan had been done

First Abu Dhabi Bank [FAB] review: salary was on hold although payment of loan had been done 6

mybliss of AE

Dec 11, 2018 10:22 pm EST

Featured review

I made my settlement Nov 24 in FAB umm alquine branch, with a promise that salary will be credit.
Salary credited Nov 26, nov 27 I visited the branch, as implied nothing to worry salary will be credited anytime.
Dec 4 visit again the branch, once again not resolve, daily visit with brach still not resolved, went to sharja branch still they dont know why salary is not credit to customer, visited main branch abu dhabi still could not resolve the issue.
Complain through phone banking done Dec 5, but nobody contacted me to give me final answer.
other bank is starting harassing me becues im not able to pay bills, as my salry was hold by FAB.

6 comments

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Omar Alnatour

1 comments

Omar Alnatour of US

Jan 06, 2019 4:27 am EST

unbelievable service, extremely poor. im regretting the decision to start banking with you. four days trying to contact you and no answer. is that for real. going to the branch and they say to call the customer service and customer service does not reply for four days. noway

AJKHan80

1 comments

AJKHan80 of AE

Jun 18, 2019 7:39 pm EDT

Verified customer

I sent then many emails also called on customer service and asked them to provide m the cancellation status of the credit card Credit Card Number: 5242******8015, but they are replying at all. I need it very very urgently on my email registered with FAB.

jennifer ringor

1 complaint

1 comments

jennifer ringor of US

Jun 25, 2019 11:21 am EDT

I made several calls & complaints with FAB not updating
central bank - credit bureau (cb) that I have no liabilities.
since Jan 2019 I was cleared and until today Jun-19 It is still showing and FAB closed my case in May-19 indicating they have updated my record in CB, I have sent several emails atyourservice@bankfab.com still nothing was done.

Saira Ahmad

1 comments

Saira Ahmad of AE

Aug 10, 2019 5:16 am EDT

Verified customer

The bank is very slow in releasing loan . It's being more than 2 months waiting for funds after fulfilling all formalities.

Name12345678

1 comments

Name12345678 of AE

Aug 26, 2019 4:15 am EDT

Just awful service, awful systems and awful staff behavior. Nothing ever works and it seems those poor employees are caught between so many customer complains and unsupportive infrastructure.

Vinod Nair

1 comments

Vinod Nair of US

Sep 03, 2019 5:37 pm EDT

Sir,

Please note that even after 3 visits to FAB customer support and performed all the necessities have they requested, I am still unable to make a cheque book request, error which appears follows. Kindly action immediately.

"Dear Customer, issue of cheque is restricted for this account"

Best Regards
Vinod
ACCOUNT NUMBER:[protected]

First Abu Dhabi Bank [FAB] - blocked amount for more than a month 3

Resolved

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Dubai Office

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Confidence score: 100%

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First Abu Dhabi Bank [FAB] address

FAB Building, Khalifa Business Park 1. Al Qurum, PO Box 6316, Abu Dhabi, United Arab Emirates

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