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Fiverr Complaints 81

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R
2:52 am EDT

Fiverr scam on the name of ola uber taxi making app

https://www.fiverr.com/xipixel/develop-taxi-application-android-and-ios?context_referrer=search_gigs&source=top-bar&ref_ctx_id=4ee4fd31-d49b-459d-8bf7-eb48c909971d&pckg_id=1&pos=5&context_type=auto&funnel=7caf7e0f-b247-400a-b3fe-44c7aadae2c7

SCAM:This guy contacted outside from fiver and called me privately and made me trust him and took payment from me and didn't do my work since its been more than a 5 months, this are so called developers and scamming money, and using our money for money circulation for their benefits, he took Rs.50, 000 + 10, 000 Advance + 6, 000 for hosting account and made fake promises that he will complete the work in given time but he failed, he also threatend me, what kind of peoples are on this earth, my request to fiver is please stop this types of people as this hurts us financially and image of your brand, thank you.

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5:34 pm EDT

Fiverr cannot withdraw my earnings — been trying for days now

Been sending ticket requests in on this problem through my Fiverr account for days but whoever is there is just ignoring them. Very unprofessional.

Trying to get earnings sent to my Paypal account but after entering the verification code they want entered, I get a message that instructions will b e sent by to my registered email account to register my Paypal account and have my earnings sent there. This is the proper saved email address on my account.

The messages never come here in order to follow to register Paypal account and get the funds.

Sent many requests to solve the problem but they just ignore me. I cannot get my Fiverr earnings transferred to me.

adelta5

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Peacealvi
US
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Jul 25, 2021 11:17 am EDT

It takes too long for my earnings to be sent to my PayPal account. Please can this issue be resolved

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C
3:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Fiverr ilhamkim’s account and services

Hi All,
Please consider this as a complaint for Ilhamkim, a Fiverr service provider.
The issue is regarding order no #FO6138EA53F46, requested on 3rd of July 2019 in the amount of 89, 25$.
The assignent provided to me on the 13th of July was also provided yesterday to one of my colleagues by Ilhamkim. The similarity on Turnitin went up to 94% for both, which is now considered as plagiarism by our University.
Please treat the trouble created by Ilhamkim as a very serious matter and I request for this persons account to be closed and the 89, 25$ refunded as being accused of academic misconduct and plagiarism.
If you need more details please feel free to contact me on [protected], [protected]@icloud.com

Many thanks!

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2:24 am EDT

Fiverr freelancing complaint and payment issue

Hello,
Firstly my Name is Yusuf Saeed, and iam a previous freelancer in "fiverr's platform" who was expelled from the site and my account was disabled.
My work was specific to Medical Articles writing and everything was very good, and got my first promotion to Seller Level 1.
I took a vacation, i decided to take it until i finish my final exams, but later i decided to go back from vacation and added note in my profile that i will offer 50% off if buyers contacted me and Book a business "By messages only" it was something like marketing for my self.

PROBLEM is here:
After about 2 days, fiverr's team contacted me to edit my description because iam offering an academic writing which is against their terms i was not offering that as i mentioned iam doing researches for site, blogs, facebook pages and something like that, after taking that warning i decided to confirm that iam not accepting these kind of work "Academic writing", i added a note that iam not doing Academic Writing in my profile and added FAQ in my profile confirming again that iam not accepting this kind of work
after about 2 days fiverr's team closed my account, removed my gig and refused to get it back again because iam doing academic work for students which is completely wrong, i had about 24$ in site and they told me to contact them after 90 days of my account closing, so they ruined my life for no reason, iam sending this complaint not to get my money back or to back to work with them again, iam sending this complaint to know why i was fired after 1 year of hard working and for no reason !?

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A
12:32 pm EDT

Fiverr customer service

So, i provide a service in the website Fiverr.com. I got a buyer for that service. i delivered what he requested, he finished the order saying that he got what he wanted. He was very unprofessional and abusive during the whole process. I got the advice from the Customer Service of that website to block the user. So, i did it. Now, almost 2 weeks later i got a message from the Customer Service saying that they will refund the buyer because he was claiming that the file did not have the correct format. Obviously a lye. So they refunded the buyer and i end up working several hours for FREE for someone that knows how to abuse the system. I think the customer service had no right to take back the money after me having worked several hours to produce the files requested. I feel totally defrauded by Fiverr website.

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A
5:05 pm EST

Fiverr sellers advertising but not available to do the work.

Fiverr had the largest collection of amateurs ever. Statistics should be maintained on sellers who offers services but cannot provide the service because the have to take finals and any other such nonsense.

The dog ate my homework is not a good business model.

I need to have a logo designed and I will not pay $300.00 for said design.

I scroll though thousands of offers and when I see one I want to offer a gig to the seller tells me they cannot do the work because they have to take a final.

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3:16 am EDT

Fiverr product and services

i nipuna12 from india i am using fiverr from 2007 i never try to break his TOS rule. But few days back they removed my top listed gigs by saying i violated their TOS. Am level one seller. I dont have any warnings on that account.@ days ago they removed 3 gigs saying im violating. But i saw lots of gigs same as my gigs like. And yesterday evening they disabled my account permanently

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9:30 am EDT

Fiverr about my account

i raaz_graphic from india i am using fiverr from 2015 i never try to break his TOS rule but few day later my friend post a buyer request page that "need idm licence key and bandicam licence key he does't know that this request againt FIVERR TOS and i get a message that my account became disable i contact several time to customer care but all of they not able to help me. and i lost my best account please help me to recover my account thank you
my email is [protected]@gmail.com

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6:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Fiverr refund - scam

I have ordered a gig through Fiverr for $50 USD seller delivered very poor quality work and canceled the order when I requested the revision. Fiverr does not want to refund my money to bank account. Money is siting in my Fiverr balance but i will never use tis site again. I can't believe that such scam website is in existence. They stole my money. The customer service is they do not address my complains at all. PLease help me to get my money back.

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Frank Post
US
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Nov 12, 2018 12:57 am EST

Me too - same problem with fiverr.
I´ve lost 80 Dollars and had a lot of trouble. See here:
https://forum.fiverr.com/t/no-real-refund-at-fiverr/249719

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3:06 am EST
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Fiverr fiverr restrict my account without reason. al tickets withdrawn by fiverr without even one word

From 25 Feb, a Fiverr buyer rosemank45 send me an order for purchasing STEAM gift card from taobao. I delivered order and received 5 star rating for completed orders. Thereafter, total 11 similar orders proceed. Total order amount is USD 1650.
I fully trusted Fiverr and do confirmed proceed order upon Fiverr instruction.
However, out sudden, all my orders canceled by Fivver customer support without any explanation. All my earnings are gone.

I filed many tickets (#2582730, #2582819; #2583520; #2582877; #2583870; #2583662...) to Fivver CS, but no reply and all my tickets disappeared.
My account is restricted by Fivver.
I don't know where is wrong.

Now, I need:
1.Explanation why my orders are canceled without explanation.
2.How to trace back the canceled orders revenue.
3.I still have near 100 earning in Fiverr not related to this order. How to retrace back.

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8:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Fiverr it and ites

Sellers! Be Aware! Fiverr is a complete scam
Fiverr is for the buyers and scammers, not for the sellers. This is why sellers’ profiles include feedback system and the buyers’ profiles have no such option. It encourages the buyers to scam more. Before getting started with any buyer, you cannot understand what type of a person he or she is (as it is not reflected through the reviews posted by the buyers)
Why Fiverr is scam
i) Fiver is headquartered in Israel (12 HaOmanim St. Tel Aviv, Gush Dan 6789731, Israel) which has no state and obviously the state Attorney General to complaint about the cheating and scamming practices of the fiverr people. Taking this opportunity, a group of American scammers have founded it in Israel.

ii) Fiverr has no rating display system for the buyers. This is why they don’t bother a bit about picking up an artificial quarrel with the buyers to get their work done for free. If you complaint to their customer support department, they will tell you to discuss with your buyer and settle the matter. At last they will cancel the job and allow the buyers to go away, taking their commission for the work.

iii) Take a close look at each job posted on fiverr, you will find that a vast majority of these jobs are fake posting to create an impression that it is a very popular freelancing platform.

iv) Don’t do bulk work on fiverr. When you do bulk work on fiverr, a buyer (may be a fiverr people) will approach you with a tantalizing offer. When you get started with it, he/she will pick up a fresh quarrel and inform the matter to the fiverr team. Fiverr team will make your withdrawal option null or disable and at last Fiverr will cancel your profile when all payments get cleared.

v) In spite of doing all works perfectly (A-Z), buyer and fiverr team can cancel the work with no proper reason and explanation. In that case, you will not receive the money for the work done but get a negative review on behalf of the buyer. This negative review is not irremovable.

vi) Even after a longer period of time, any buyer (for whom you have worked) can express dissatisfaction about a work. Then the amount paid for the work will be deducted from your account. If you don’t have any balance in your account, your account will show (-) minus balance.

Besides, there are so many disadvantages for the sellers. Fiverr is always against the sellers. Just do work on it and let me know- if anything mentioned above proves wrong.

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1:20 pm EDT
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Fiverr fiverr is stealing money directly from my paypal account

On 9/3/2017 there was a $26.75 withdrawal from my PayPal account. I guess they were just testing the waters. Two days later there was another unauthorized withdrawal from my PayPal account, this time $1044.75. I filed a fraud claim with PayPal who froze my account until 9/20/2017. The third withdrawal cam at 40 minutes after midnight on 9/21/2017 in the amount of$897.75.
If anyone out there knows how to reach these people please contact me at [protected]@comcast.net.

This is a BOUGUS company a FRAUDULANT company set up to steal other peoples money.

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8:19 am EDT
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Fiverr website

On 8/19 I contracted a web designer, whom stated he could deliver what I asked. He asked for about 15 or more days, I said okay. On the 3rd of Aug, I received an order delivery. I thought, wow - the order isn't due to the 5th. He wanted me to accept it but I would't. I e-mailed a few times and asked where is the link for me to view. On the 5th I received a link to a site (due date) that hadn't even been started. Needless I tried to be patient as a press release was out there with our names on it to launch on the 15th of August. This person had a hard time taking and following directions and kept sending me junk, which didn't come close to the demo. By the 20th of August my team said, he's never going to get it and we are just waiting time. I had to be nice to get the domain and host info from him which took two weeks to get - Than I contacted fiverr, which took his side of course so they wouldn't have to pay back the money to me. I was warned 4 times about them but I had to experience it for myself. But because I now have my own magazine, I will use it to expose unethical companies like them.

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6:04 am EDT

Fiverr poor

Most of the sellers on this website don't speak English, not even a simple one and that's why it's so hard to explain something or to give instructions. Some of them are just thieves, obnoxious and sly. Not worth of working with them. You only spend your time and money. Because once you spent your money for nothing and would want to return, it will be very difficult to do it. Because no one cares.

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1:36 pm EDT

Fiverr fiverr.com refuses to pay me

Did a couple gigs on fiverr.com and earned $12 . When trying to withdraw my funds I am told via online message that withdrawal failed. Customer service at fiverr blames paypal but paypal told me all is well with my paypal account. It is clear to me that fiverr.com has a way of keeping the money that sellers earn while playing games to hide their own unethical practice of stealing!

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5:50 pm EDT

Fiverr image and web design

I purchased online services from Fiverr for tshirt design. The seller waited until the day the project was due to send me thrown together image after thrown together image - no real thought given just to meet the deadline and get paid.

After going back and forth with the Fiverr Seller and Fiverr, to get a refund after the seller did not deliver as promised by the deadline. The seller then held my images hostage because I did not give him a perfect 5 stars in all categories (have screenshot), Fiverr cancelled my account in the middle of other gigs (email messages) I have going on. They did not refund me for 2 of the projects that were ongoing. I did not violate the terms and conditions I STATED the options I had for recovery. Fiverr didn't like the fact that I kept pressing the issue to get my money back so now they are retaliating against me.

I have a screenshot where I was told, by the Fiverr customer service, that filing a dispute was against the terms (I have screenshot of the seller filing the initial dispute)and then Fiverr deactivated my account in middle of a website being built and an image design. Fiverr has bullied me after I was bullied by their seller. In the many screenshots, I have one where the seller told me I was wrong in what I wanted and told me what I should have asked for. He then sent me what he wanted me to have and said, "here take it". The image he sent was not a complete image with just the word “mother”. Because both the Fiverr and Fiverr seller have both tried to strong arm me for standing up for my rights I am being punished by having my projects shut down in the middle of them. Then Fiverr has not refunded all my money that is owed to me. I had to contact my bank to have them step in.

As Fiverr is again unwilling to see the error in how this issue was handled and now my project is dead in the water. I am going miss my project deadline, have to find another graphic designer and I am loosing days worth of web design work that was cut short due to Fiverr overacting.

This all started because the seller wanted a higher rating then what he earned with the quality of his work and service he delivered to me.​

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9:15 am EST

Fiverr unethical behavior, stolen money, gross negligence

Fiverr is a company developed some 7 years ago. They are the middle man in providing "sellers" who do anything from web development, logos, article writing and more. Fiverr got the name because the services are supposed cost $5.00 each but that is the furthest from the truth. There is so much false advertising on their site, that is makes me dizzy. One certainty is that is you are a "buyer", your rights are so much more limited than their "sellers". The sellers mostly come from Pakistan, Afghanistan, India and Bangladesh. If you are from the United States, you are screwed because of the time zones.

They do have terms and conditions I read thoroughly but they do not keep their sellers accountable for anything, only the buyers. You would think it would be thew opposite. The terms ask both parties to refrain from using outside communication but my experience has been the opposite since the sellers are always complaining that fiverr is taking too much money out of their pockets. So, I found myself on skype making transactions through PayPal and others.

In short, Fiverr is a scam. The sellers do not have the talent or creativity to complete a good service. Most of the time, you are waiting way past their "delivery date". Fiverr believes that as a consumer you do not have the right to complain when you are taken for a ride. That happened to me and they restricted my account at a time I had about 2 dozen orders pending.

I have hired several web masters on fiverr and all of them are amateurs and want to hand you over an inferior product. I lost out on $500.00 with one company who kept my money and did not deliver a complete project. I was ready to pay them the $250.00 balance but they use aliases and never their real name. They also seem to be the same when greeting you calling you "Dear". It is already too late when you get screwed to find out you are dealing with "real people".

I tried contacting Micah Kaufman (CEO), Shai Wininger (Director) and Vered Swartz (COO) from but they were unprofessional and did not reply to my messages. They also operate without a phone number or chat service. I out out of thousands of dollars and cannot log back into my account. They also without my permissions cancelled all my orders. This has deeply damaged my business to the point of no return.

You would think that with 60 Million in revenue in 2015, Investors like Accel Partners, Bessemer Venture Partners, Cubit Investments, Lightbank, Qumra Capital and Square Peg. Their investors Adam Valkin, Adam Fisher, Guy Gamzu and Eric Lefkofsky are not on the same page.

They are headquartered in Tel Aviv Israel unless that is a scam too. It is shocking that their allies are Pakistan, Afghanistan and India, not the United States.

The office locations they post are all located in embassies. REALLY?

They care nothing about their buyers except for making massive profits off these people in third world countries and us unsuspecting buyers with good intentions that get bamboozled and you cannot connect with them.

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J
Junis777
GB
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May 05, 2017 4:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Scott, great article. I hope you have the time to answer this question of mine: does the unethical attitude of Fiverr apply to ALL services such as the creation of Website pages? When you look at the reviews of freelancers who offer Website related services, the reviews are extremely positive. Are these reviews a scam as well? https://goo.gl/ZSWfCU (Saqibmahay)
https://goo.gl/IbbN6K (Rashidrupani)

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L
Lespo
US
Send a message
Mar 27, 2017 4:52 am EDT

Wow! I'm dealing with this now. And she too called me "Dear" repeatedly. I ordered a gig from this seller, and things started off perfectly okay. I provided the seller with everything she needed to develop my website. When she was done with the website she emails me to let me know, and what do I see? Someone else's website. I explain to the seller this is not my website. At this point communication became sparse. She says she is going to fix it. March 15 the order was supposed to be completed. March 23 I filed a dispute after giving the seller ample time to complete the order. I also gave her a negative review. I asked her repeatedly for updates, in which I never received it.

What happened next was abysmal.

I quickly changed the passwords to my websites, but I was on an island and had zero internet connection. She figured out my password to my Gmail, and changed the Gmail account information and recovery email. I was locked out. She then went into my Fiverr account modified the review and gave herself 5 stars.

Thankfully Fiverr is looking into the situation and provided me with a refund. I will continue to use Fiverr, but be careful with some of these gigs you order as some of the work that they "show you" could be fake. Ms Sarah Expert is her name.

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A
4:41 pm EST

Fiverr payment has been gone after finish the order and done all works

- Order numbers: #FO48499221D5 #FO28498E28D7
- Buyer username: mohaharb from United Arab Emirates (Mohammed Harb)
- Oct 12, 16 and Oct 13, 16
- Website design
- Payment has been gone after finish the order and done all works

>> What I did:

- Links:
First design: http://143.95.230.102/~zatmo/

Second design: http://143.95.230.102/~zatmo/new/

- Screenshots from second website:
http://www.awesomescreenshot.com/image/1778257/aa3b882b94a2ca0598fbdd35dc1ffc15

http://www.awesomescreenshot.com/image/1778262/3ee3c9885ec1d9ac0f853b108f1909f9

http://www.awesomescreenshot.com/image/1778259/b70ca0803479c5ee72c92ab163f492b8

This screenshot in 11th October:
http://www.awesomescreenshot.com/image/1696190/6b06cb0e8d20314a129ee84317691155

- Screenshots from FTP from CPanel:
First design 25th September: http://www.awesomescreenshot.com/image/1779228/d04bf6ca155b20f2b8276bf235031ee6

Second design 5th October: http://www.awesomescreenshot.com/image/1779285/c0549982761d2a64627d17b95767dc8f

- Kindly check the attached screenshot from admin.

1- I make a full dynamic cms without providing any content and I put Content from the internet as per request (first design).
2- He didn't like the design.
3- I make another one as per request (Second Design).
4- He likes it and request to change photo, and I did.
5- He likes it but need the logo to be suitable on the scrolling photos, then I make a glow on Logo and add more photos.
6- He requests another page and I make it (Writing Services), and we got content from the internet because he don't have a content.

Conclusion: I did 2 designs and all the requested points and more without extra gigs, and he didn't provide content or even any other requests, even he will post-pond your business, I make a good work and deserve my offer, and waiting if there's any obvious requests.

Fiverr has been canceled the orders without returning to me, and after he accept the orders!
is that scam?

I request a full refund to my money

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12:04 am EDT
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Fiverr unauthorized credit card charge and stole my balance

Hi,

Sir i am using fiver to taking my business related services to the seller since long, i created account in many years ago when fiver website start but unfortunately that time i am not much aware of there usage and that website was very kinda/new.

Now from 2014 i used fiver too much for my business perspectives and business related activities now in 29th May 2016 my account has been disabled by fiver and told me that i am selling the service infect i am not selling any services not a single penny i am the buyer there and invest thousands of dollar on the website.

now i have 30$ in my account balance and my credit card is stored in the system, after all they block my account and after that they did more then 3000$ transactions in my credit card which is unauthorized after i see the statement now i contact support they are not responding, our company legal department also queried on that but they are not responding.

I also filed a legal defamation suite as well i want to close this website like at any cost now !

They are the group of scam peoples and nothing else.

They are the group of scammers just few people deal with support and legal staff. and there is not any department they are scamming innocent people.
Address is: Fiverr (12 Ha'omanim Tel Aviv Israel. 6789731)

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3:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Fiverr unethical behaviour

I was a digital marketing web traffic provider on the Fiverr platform for the past year. On 3/18/16, I placed a tore-cal remark "1, 000, 000 keyword targeted traffic to your website" on the buyers request detail. Mind you that the buyers request have to be APPROVED before they are placed in the system. Within minutes I receive a response from Chris at fiverr customer service support, stating "your level 2 seller status has been down graded and the account has been deleted due to multiple accounts of the rules and regulations contact us in 4 weeks to see if you have any funds left in the account. Other words blaming the buyers request for the decision. The request was tore-cal meaning it could have been either a question or statement. The point that bothers me the most is that I had 100's of ACTIVE customers and over $1, 200 in my account. Google adwords expense for advertising also. If this platform has done this to me, without notification first?, how many other people has been done this way. Image if they have done this kind of thing to 1 million people, that would be 1200 million in ponzi scheme money. This is abuse of power that can not go without attention. Fiverr didn't even approved the buyers request so nobody even seen the request. What a shame on the people in charge.

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About Fiverr

Screenshot Fiverr
Fiverr is a leading online marketplace that connects freelancers with clients from all over the world. It was founded in 2010 and has since grown to become one of the largest platforms for freelancers to offer their services and for clients to find the right talent for their projects.

The platform offers a wide range of services, including graphic design, digital marketing, writing and translation, video and animation, programming and tech, music and audio, and many more. Freelancers can create a profile, showcase their skills and experience, and offer their services to clients who are looking for their expertise.

Clients can easily search for freelancers based on their skills, location, and ratings. They can also browse through the various categories and subcategories to find the right freelancer for their project. Once they find a freelancer they like, they can communicate with them directly through the platform and discuss the details of the project.

Fiverr offers a secure payment system that ensures that both freelancers and clients are protected. Clients can pay for the services they receive using a variety of payment methods, including credit cards, PayPal, and more. Freelancers can withdraw their earnings using the same payment methods.

One of the unique features of Fiverr is its pricing structure. Freelancers can offer their services starting at $5, hence the name "Fiverr". However, many freelancers offer additional services and packages at higher prices, depending on the complexity of the project and the level of expertise required.

Overall, Fiverr is a reliable and convenient platform for freelancers and clients alike. It offers a wide range of services, a secure payment system, and a user-friendly interface that makes it easy for both parties to find and work with each other.
How to file a complaint about Fiverr?

Here is a comprehensive guide on how to file a complaint or review about Fiverr on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Fiverr in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Fiverr. Include key areas of concern, transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint or review about Fiverr on ComplaintsBoard.com.

Overview of Fiverr complaint handling

Fiverr reviews first appeared on Complaints Board on Sep 19, 2010. The latest review Mixed Experiences on Fiverr: A Review from an Expert was posted on Apr 5, 2024. The latest complaint awful service was resolved on Oct 07, 2014. Fiverr has an average consumer rating of 1 stars from 102 reviews. Fiverr has resolved 7 complaints.
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  1. Fiverr Contacts

  2. Fiverr phone numbers
    +1 (800) 656-8555
    +1 (800) 656-8555
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    Graphic Design
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    Customer Support
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    Oct 19, 2024
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