FragranceNet review: selling fake perfumes 36

I have more of a concern than a complaint..! I recently opened a business and started selling FragranceNet products, after I already became a partner with them to sell their products I began reading the horrible reviews and I made the decision to not sell their products on my website at this time until I do more research on this company. So after I removed all 13000 of their products from my website I decided to place an order with them just to see how smoothly the process went. On Nov. 19 2011 I ordered a 1.7 oz bottle of Nina Ricci ( My favorite perfume). I ordered it and got a conformation email within minutes, on Monday morning I received an email with my tracking number for ups and was told I would be contacted the day my ordered shipped. I was thinking maybe a few days but it was Tuesday I received another email that said my order would arrive today Monday the 28th and as I was told my order did arrive today. i was impressed it came on time just as they promised. So the delivery process went smoothly. My concern did not come into my mind until I opened the box my perfume was packed in. It was not packed very secure that was one concern not that big of a deal because the bottle did not break or leak everywhere. So as I un wrapped the packaging from the Nina Ricci box I noticed the upc bar codes, of course I removed the bar codes and found that the original upc codes that belonged on the Nina Ricca box were cut out very carefully and covered with a bar code from FragranceNet. I can't help but wonder why they would cut out the original upc code and cover it with one of their own. Just a concern I have not a major one, so I sprayed the perfume on my wrist at about 1 pm it smells exactly like Nina, it is now 10pm and I have showered and still have the smell of Nina all over me, it is in the exact same bottle. So I wanted to put it to the test.. I went to Macy's and with the assistance of a sales girl we tested their Nina compared to what I ordered and it is the exact same so I did receive a 100% genuine Nina Ricci perfume. But this is just my first experience with ordering from them for myself, and not one of my customers have complained about their perfumes/colognes not being genuine but if they do complain I will return all of their money including the shipping cost because that is just how I run my business and I will deal with FragranceNet to get my money refunded. I will be calling fragranceNet tomorrow to see if I can get someone to explain to me why the original upc codes are cut off the boxes of the cologne and perfume. I just think that is a little odd and until I get a response I will not offer their products on my website and to any of my customers if your reading this and you feel that your cologne or perfume is not genuine please email me and we will discuss your return and I promise customer service is very prompt! If it were not for customers I would not be in business! I will post the response I receive from them about this bar code issue.. Have a good night :)

Very good advice and a very good business person. I'll hold off my purchase from fragnancenet.com via amazon. Thank you

I ordered 3 Micheal Kors body lotion from this company. I received a confirmation and tracking number. The special was free shipping. It took my package 11 days including the weekend) to say delivered. Which means...I never received it, so I'm saying the company changed to delivered. I called Fedex, they said they turned the package over to USPS. I call fragrancenet and the customer service agent tells me I have to wait 5 days before they can file a claim because the package might just show up. Well it hasn't shown up yet. I then called USPS and spoke with a Ms. Smoke who checked with the driver who stated she delivered the package. Here's the problem with this lie. I work from home and the tracking says it was delivered at 103pm. There was no ring of the doorbell and no knock on my backdoor. The driver stated she did not deliver to the wrong address, so USPS directed me back to the company. I waited the five days and call back..guess what. The lotions are out of stock so they told me they couldn't resend me anything, but could put me on an email list so when they became available. I am so livid with this company. No initiative. Had the first agent assisted Id probably have my product.

I ordered a bottle of Creed from Fragrance.net through Bluefly and it is a total FAKE. The box is littered with spelling mistakes and looks completely different from a real Creed box.It came unsealed. They also took the return label off! As I ordered the Creed fragrance through Bluefly I thought it would be a reputable place to buy from. Nope. I will be calling their customer service tomorrow demanding a full refund. How they can work with Frangrance.net is beyond me. Now I wonder about Bluefly as well.

This is from Oasis Line General Trading Establishment. We are looking for a big companies to be an agent for our Cosmetics Products with a High Quality and Very Competitive Price. If interested please contact Dr. Saad - [protected].

At any time convenient with you we would like to invite you to visit our office in Dubai Airport Free Zone office building 7WA G047 because we believe seeing is better than hearing. Thank you!

I can make my order and it shows it is the bag, but when you go to check out, it says nothing is in bag.

I have been ordering Coach Poppy Flower from fragrance net for years it is always packaged properly, shipped promptly and packaged well. It is authentic, and a great value. I contacted Coach and they told me that they sell discontinued products to fragrancenet but do not offer them in retail any more. They actually referred me there for my purchases! Fragrancenet buys in bulk that is how they offer the prices they do.

FRAGRANCENET selling fakes! Everybody knows that. There are only negative reviews everywhere. I personally received 3 fake perfumes from them. Looks like an original^ but it is a plain alcohol with the hint of the fragrance. Watered down. Save your money and nerve sells. Remember, you cannot return it to them for a refund.

purchased perfumes thru their ebay store... very s...l...o...w ship! to date haven't received my order... contacted them via phone & message and were not helpful whatsoever! Customer service is a big fat "0"! Also, put in a complaint with ebay and next stop is the BBB... and will get in touch with the right agency in Albany, NY! never ever again! There should be a law against businesses that don't perform up to par! Reading some of the other reviews... fakes/counterfeits? hmmmm wouldn't surprise me! Will followup as soon as I "receive" my order

This company is a total scam! never received my order but they did charge my credit card, and you can never chat or speak with anyone! Its such a fraud and scam ! DO NOT BUY FROM THIS COMPANY !

I recently ordered from fragrancenet.com, and I can assure anyone, that the fragrance I received was fraudulent. As soon as I sprayed it, I knew it wasn't the real product. I ordered Flower Bomb, and it is not Flower Bomb. This company is fraudulent, and I can't understand how they haven't been shut down for illegal activities! DO NOT ORDER FROM THIS COMPANY!

Many competitors post fake reviews for Fragrancenet, but let me tell you something... many perfume collectors who know their stuff are still ordering from this company.

I Love Fragrance Net!..The Best online perfume company in on internet

I have been purchasing from Fragrancenet for years and I have never had ONE problem with any of the perfumes I have purchased period! Many of my perfume purchases from the so called LEGIT stores in my area were running low or the LEGIT stores had closed. I made my first purchase with Fragrancenet and sprayed the running low FROM legit store on my arm and the Fragrancenet on my sisters arm. NO DIFFERENCE!

Thanks Fragrancenet !

I wish I could give negative stars.

Making a purchase for Mothers Day 2020 (amid Covid) and decided to pay the upcharge of nearly $14.00 for GUARANTEED 1-2 day delivery. With everything going on I felt it was worth the extra expense to ensure delivery on time for the holiday.

The order shipped quickly, however showed estimated delivery in three days, via UPS GROUND service (not guaranteed). Shortly thereafter it was bumped to five days for delivery - after the holiday. I reached out to Fragrancenet and they did refund my delivery fee, but made excuses when I asked why they did not use an expedited service when it was requested and paid for. I explained that charging a customer for a service and not providing it is fraud. I was then blocked from sending DM's on twitter

I then posted a general twitter message so others could avoid purchasing from this company. I did receive several responses

I was told
1. I blocked them - NOT TRUE
2. Ground is expedited and guaranteed - NOT TRUE
3. UPS downgraded the label - NOT TRUE
4. UPS wouldn't deliver on time anyway because of Covid - LIKELY NOT TRUE BUT IRRELEVANT. If Fragrancenet felt their service provider could not provide a guaranteed delivery they should have removed it from their website as a choice.

When I responded with actual data from UPS to prove that their statements were false, I was advised that they were "sorry I felt this way and to have a good day".

There was no responsibility on their part for their action. Absolutely horrible. I will not be purchasing from them again.

I tool can post a review and say fragrancenet is fake, without ever buyinf from them.
Trusting someone's review here is meaningless

I've purchased from this reseller, more than 5 times in the past. Recently, I ordered Fahrenheit and IMMEDIATELY knew it was FAKE faux bogus counterfeit. See attached photo where the AUTHENTIC bottle is on the left. Fake bottle attributes (1) spray nozzle is different, (2) fragrance is weak AND different, (3) Wording on front in a tightly-spaced font, (4) glass bottom is thicker AND curved on edges inside where contents reside, (5) wording on the rear describing combined scents does not exist on ANY year's worth of purchases.
I called FragranceNet to complain and request a FULL REFUND.
This is UNACCEPTABLE .. especially, for such a trusted name in reselling.

I’ve shopped with fragranceNet for years and never had any problems what so ever. I received a bottle of Crystal Noir EDP and knew things were off immediately. I was shocked because I’ve had years of endless good experiences.

The plastic was wrapped weird and was loose on BOTH sides. Versace doesn’t do that with crystal noir. Also lettering on the box looks slightly blurry. Eau de Parfum is in a weird smaller text on the back of the box.

Opening it up, the inner folds had light marks on them as if it were handled or put together poorly. Cap to the perfume had debris and dust on it. I knew then this was not normal. I thought perhaps a box was damaged and fragranceNet had to use a fake box to package a genuine bottle. Not the case.

I sprayed the nozzle and sneezed several times IMMEDIATELY. I had an allergic reaction and had to use a nebulizer. My lungs were hurting after I sprayed myself. It still smelled strong but even after a shower, my breathing took 2 hours to return to normal.

This is not some competitor leaving a mean review. This is an actual human being leaving a genuine complaint.

Ive made so many fragrancenet purchases and ive never had an issue with a fake as a matter of fact I always search the bar code and manufacturer number of my fragrances and they've all checked out. I think those who suspect they've gotten a fake should do the same. I also suspect perhaps people are ordering from them and then returning a counterfeit bottle to keep the real deal its a possibility as to why someone would receive something fake. They probably don't recheck their returns which would be so wrong on their part but I also dont think its fair to downvote others who've had a good experience.

I received a fake crystal noir box from them TWICE. This is not a competitive troll, I’m an actual human being and consumer. I saw someone else got a shady wrapped Crystal noir box.

Text on the box was very blurry, box had debris under the plastic wrap. That is not normal. Like someone else said, my crystal noir EDP also had debris on the cap. I looked past it as a fluke.

Then another Crystal Noir Box with the top printed with the gold design rather than be indented. Gave them another chance and got a fake Dylan Turquoise by Versace. I compared bottles from a competitor and it smelled completely fine.

If you think you got a real one, maybe they are sneaking a couple in... or maybe do some research. Chloe by Chloe's EDP is a 1.6 size Bottle NOT 1.7, which is what Fragrance Net is selling. sorry but Chloe didn't put two versions of their perfume out in .1 size differences...