Freddy’s’s earns a 1.9-star rating from 47 reviews, showing that the majority of diners are dissatisfied with meals.
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Very dirty
Great food but the restaurant was very dirty
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Can’t fix an order
If they screw up your order you can’t do anything about it.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Joke of an app
App doesn’t allow to choose drink! I could not cancel the order... the manager had no idea either.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Not one restaurant uses the app for ordering
This looks like a great app but if none of the restaurants allow mobile ordering then what’s the use of it.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Missing items from order
The food is great, definitely our go to for fast food. But missing frys and ingredients on a to go order will surely end our future to go visits.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Never works at restaurant
This app is good in concept but the Freddys I go to always say “we can’t take your loyalty app because it’s down.” So I can earn points by manually entering, but can’t actually redeem them even though I get notifications saying they’ll expire.
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Not ADA friendly and that stands for Americans with disability act
I ordered through the app and went through the drive-through and the manager refuse to give me my order I explain to him about my disability and I’m covered under the ADA the Americans with disability act y’all need to do something about fixing this problem with your app
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Not much of a delight
There was a piece of brownie and mostly chocolate fudge for my Chocolate Delight. There was also spilled custard all over the outside of my cup. The presentation was not good. This is not the first time I have been disbelieved. It’s disappointing to wait 20 minutes in line to not get what you expect after paying $6.
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Lost old account and points
Like others, tried logging in to previous account, password reset email never came after multiple tries for a week. After the most recent attempt, the pop up was a bit different, saying that I should just do a new sign up with my previous email address to restore my account and points (had over 2000 that I tried to redeem right as they shut down their old app with no advance warning). Did that, 0 points in my account, got email saying thanks for joining Freddy’s Rewards with a hamburger reward as if I never was a member before. Sure hope all those points are not gone when they abruptly shuttered their old app with no warning.
The complaint has been investigated and resolved to the customer’s satisfaction.
I paid for two meals and a 5 count chicken tender. I called when I got home to be refunded as the tenders weren’t in the bag and was told that they are unable to refund anything over the phone that I would have to come back into the store to be refunded.
2848 N Green River rd, Evansville In 47715. Rung up at 5:09
Freddy's makes the shakes. Nobody else does it like freddys shake!
Freddy’s reviews 0
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About Freddy’s
One of the things that sets Freddy's apart from other fast-food chains is their commitment to using fresh, never frozen beef for their burgers. This results in a juicy, flavorful burger that is sure to satisfy even the most discerning of palates. Additionally, their shoestring fries are cut fresh daily and cooked to crispy perfection.
But it's not just the food that keeps customers coming back to Freddy's. The restaurant's retro-inspired decor and friendly, welcoming atmosphere make it a great place to grab a quick bite or sit down for a meal with friends and family. And of course, no visit to Freddy's is complete without trying their famous frozen custard, which comes in a variety of flavors and can be enjoyed on its own or as part of a sundae or concrete.
Overall, Freddy's is a beloved fast-casual chain that has earned a reputation for serving up delicious food in a fun, welcoming environment. Whether you're in the mood for a classic burger and fries or something a little more indulgent, Freddy's has something for everyone.
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Lost old account and pointsRecent comments about Freddy’s company
Lost old account and points
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