Freelancer.com review: Closed account

Dear Freelancer Support Team,

I hope this message finds you well. I am writing to express my deep concern and frustration regarding the sudden and unexplained closure of my Freelancer.com account. My Freelancer Username is [mairahabbasi1994] and Email is { [protected]@gmail.com }, and I have been an active and dedicated member of the Freelancer community for a considerable period.

On October 25, 2023, I purchased a verification membership for $100, and my account was in good standing with positive reviews and ratings. However, when I attempted to log in on the morning of October 27, 2023, I was met with a message stating that my account had been closed, without any prior warning or explanation.

I understand the importance of upholding the terms and conditions of Freelancer.com, and I am committed to adhering to the platform's policies. However, the sudden closure of my account without any notification or clarification is not only distressing but also detrimental to my livelihood.

As a single mother, Freelancer.com has been my primary source of income, and my account is essential for providing for my family. I kindly request that you review my account's closure and provide me with a clear understanding of the reasons behind this action. If I have inadvertently violated any terms and conditions, I would appreciate being informed so that I can rectify the issue and continue to work as a responsible and valued Freelancer.com member.

I am willing to cooperate fully and take any necessary steps to ensure that my account remains in compliance with Freelancer.com's policies. My reputation and financial stability are closely tied to my Freelancer.com account, and I am eager to resolve any issues and continue offering my services on this platform.

Please, I implore you to reconsider the decision to close my account and provide me with the opportunity to rectify any potential mistakes or misunderstandings. Your support in this matter is of utmost importance to me and my family.

I kindly request a prompt response to this email, as the situation is pressing. I believe that together we can resolve this matter amicably and allow me to continue working as an active and responsible member of the Freelancer community.

Thank you for your attention to this matter, and I look forward to your response.

Regards

Mairah

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