Menu
For Business Write a review File a complaint
Frontier Communications Customer Service Phone, Email, Contacts

Frontier Communications
Reviews and Complaints

frontier.com

Learn how the rating is calculated

1.4 3 Reviews 361 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Frontier Communications Complaints 361

ComplaintsBoard
L
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I used to have phone and internet with this company when I moved I had my services turned off and asked to have a ket sent to me so that I could return the modem that I had but nothing ever came so I called back and asked agene but nothing came but a bill for $99.00 I called agene and was told that they would get the box right out to me but it has never...

Read full review of Frontier Communications and 41 comments

Frontier Communications Reviews 0

Looks like Frontier Communications has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Frontier Communications, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Frontier Communications

Screenshot Frontier Communications
Frontier Communications provides internet, phone, and TV services, primarily to rural and suburban areas. They offer a range of broadband, fiber, and DSL plans. Additionally, Frontier delivers various bundled options to meet different connectivity needs. Customer experiences with service quality and support may vary.
How to file a complaint about Frontier Communications?

1. Log in or create an account
To file a complaint against Frontier Communications on ComplaintsBoard.com, start by logging into your existing account or creating a new one if you don't have an account yet.

2. Navigating to the complaint form
Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title
Summarize the main issue you have with Frontier Communications in the 'Complaint Title' section. Be concise but descriptive.

4. Detailing the experience
Provide detailed information about your experience with Frontier Communications. Mention key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents
Remember to attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these attachments.

6. Filling optional fields
Use the 'Claimed Loss' field to state any financial losses you have incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Frontier Communications.

7. Review before submission
Before submitting your complaint, review it for clarity, accuracy, and completeness. Ensure that all necessary information is included to effectively communicate your concerns.

8. Submission process
Submit your complaint by clicking the 'Submit' button. This action will officially file your complaint against Frontier Communications on ComplaintsBoard.com.

9. Post-Submission Actions
After submitting your complaint, regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay engaged with the process to track the progress of your complaint effectively.

Overview of Frontier Communications complaint handling

Frontier Communications reviews first appeared on Complaints Board on Dec 13, 2006. The latest review Frontier airlines customer service and boarding agents in Philadelphia pa was posted on Aug 3, 2024. The latest complaint internet was resolved on Oct 03, 2018. Frontier Communications has an average consumer rating of 1 stars from 364 reviews. Frontier Communications has resolved 35 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.3
588 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Frontier Communications Contacts

  2. Frontier Communications phone numbers
    +1 (877) 339-5161
    +1 (877) 339-5161
    Click up if you have successfully reached Frontier Communications by calling +1 (877) 339-5161 phone number 3 3 users reported that they have successfully reached Frontier Communications by calling +1 (877) 339-5161 phone number Click down if you have unsuccessfully reached Frontier Communications by calling +1 (877) 339-5161 phone number 4 4 users reported that they have UNsuccessfully reached Frontier Communications by calling +1 (877) 339-5161 phone number
    Residential Customers
    +1 (855) 593-7404
    +1 (855) 593-7404
    Click up if you have successfully reached Frontier Communications by calling +1 (855) 593-7404 phone number 0 0 users reported that they have successfully reached Frontier Communications by calling +1 (855) 593-7404 phone number Click down if you have unsuccessfully reached Frontier Communications by calling +1 (855) 593-7404 phone number 0 0 users reported that they have UNsuccessfully reached Frontier Communications by calling +1 (855) 593-7404 phone number
    Business Customers
  3. Frontier Communications emails
  4. Frontier Communications address
    18700 33rd Ave. W, Ste D, Lynnwood, Washington, 98037, United States
  5. Frontier Communications social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 06, 2024
  7. View all Frontier Communications contacts
Frontier Communications Category
Frontier Communications is ranked 11 among 64 companies in the Internet Providers category

Most discussed Frontier Communications complaints

high speed internet service/residential
2
(opinions to this review)

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.