Gameloft’s earns a 1.1-star rating from 173 reviews, showing that the majority of gamers are dissatisfied with gaming experiences.
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Over het nieuwe disney spel, Disney DREAMLIGHT Valley
Waarom is de taal Nederlands niet in het spel Disney DREAMLIGHT Valley?
Of kan het nog zijn dat het nog toegevoegd gaat worden voor dat het spel officieel uit komt in 2023?
Hoop van jullie te horen MVG Roel Essers, een super Disney fan.
PS Aan de trailers te zien lijkt het me een super gaaf en leuk spel te gaan worden, ik verheug me erop, kan niet wachten tot 6 September
March of Empires: War of Lords
I play this game and have spent a lot of hard earned money. Only to be bullied and have to play against cheats. How do you Think you have a clan that is almost a Trillion strong get to be a Trillion strong. The people who work for you know this but yet continue to let this happen and know who the players are. Pick a realm and count the empty castles see how many people from just one Realm have quit the game because they have no chance of playing. You are not allowed to play in any of the games only to farm and they hope you forget your castle shield so its easier to collect RSS. You ask for help only to be blown off by your customer service people. Thanks for nothing
Desired outcome: To do what is right in your own rules of Play.
asphalt 8
I do not know why they ban me
Desired outcome: I want then to unban me from asphalt 8
Asphalt 9
Scenario - true. Yesterday I finally got my 48th blueprint to upgrade my Terzo Millennio to 6 stars. Its rank was 4100+. Imagine my shock when it did not upgrade but effectively downgrded my car. It was still a 5 star car but its ranking was reduced to 3800+ and to get to 6 stars I had to collect another 48 blueprints. That takes a long time. Not only did I lose 48 blueprints but also I had upgraded my car as far as I could so I lost all of those credits too. I am really very unhappy about this.
Apart from that I love the game but this is a huge negative for me.
I have other cars close to the required number of blueprints to be able to upgrade them. What will happen when I attempt to upgrade !?
Saturday 18th June 2022
Desired outcome: Restoration of car to 6 stars and all other items lost restored too.
Banned for no reason
I played Arcane Legends years ago. Recently I tried to retrieve my account via Google but was unsuccessful. So instead I created a new account via Gameloft. A few days later they ban me indefinitely from ALL Gameloft games. They clain I'm a fraudster making multiple accounts and stealing in game crap. I submitted a ticket to which I received no response to this day.
Desired outcome: Have them apologize and reinstate me. However, I have no desire to give them my business anymore.
Ref I’d [protected], clearing my icons not used it accidentally ended up with a £3 charge twice
Mobile number [protected]. Charged for Ninja. UP accidentally, I’d number [protected].Also I’d number [protected], was accidentally charged two by three pounds.
I sent messages to to stop but no reply.
Desired outcome: Remove charges
Asphalt 9
Out of thirty plus races today, Saturday, May 7, 2022. twenty-five ended by hanging when it tried to synch with the server. There were no internet connectivity or slowness issues on my side. The day was a total waste of time. This is the worst performance of any game I have played in the last twenty years!
Asphalt 9 : Legend (Windows 10 - Microsoft Store)
Please I have a serious issue and thousands of people or maybe million have the same issue and struggling with it .. Simply All Asphalt 9 Players on Windows From Egypt can't Access Multiplayer Mode for even one race since the British Update …
It keeps loading and no matching or even an error appear only loading to infinite ...
Kindly check this issue please you are loosing a big fan base because of ignoring us !
Desired outcome: We want to play multiplayer mode like the rest of the world players !!!
Gameloft's city mania: town building game
I have played City Mania for nearly 3 years now and have lots of experience in this game. However, City Mania is in a dire state of content, and event bugs and it has many concerning issues.
The Stamp Hunt Missions rarely grant you the much-needed stamps for the respective events whether you have a 40 or 80% success chance. That is so absurd, the chance you get the exotic materials or stamps is so low that it doesn't even worth playing the game as a whole, they are the only content worth chasing in this game and the developers aren't even tolerating the drop chance. How am I able to get the rewards if the drop chances are so stupid? 40 or 50% is still a very decent chance. The only way to increase the drop rate is using a Bizzie drink, which costs insanely higher each level you gain and the only way to sustain a high drop rate is paying with real money for more Bizzie drinks. That is absurdly inappropriate for a game that promotes children playing, that equally means sucking the kid's parent living for a crappy mechanics that could be improved if the develops actually care about the game.
This game has potential and people at Gameloft just make it a simple cash-grab whenever possible, while the game becomes less and less enjoyable with these kinds of pay-to-win methods. That is beside their ignorance towards bugs in the shop lists, cheat accounts, and inappropriate pricing of their in-game resources. I used to enjoy City Mania, but now their game is so dead, and rather be removed entirely from their game list. Until Gameloft decides to fix City Mania, this is 100% not recommended
Desired outcome: - Fix pricing issues- Lower Bizzie drink consumption rate- Significantly Increase chances to gain exotic materials and Stamps- Lengthen the time of events (a week longer would be ideal)
Recently, I cannot play tge game because it is sayjng network connection issue. My wifi is ok as I work from home and can stream with no issue so I really think it might be from their server. When I uninstall it, I can play the game like how it is when you usually start it but when I start to merge my old account coz you'll only get that option beyond level 5,that's when it will start to crash and wont let me play the game anymore.
This is the only game that I am.playing and my destressor after a hard day at work so it just makes me sad that it is no longer working as it should be. I tried other games before but this one really stands out the most to me - second to legendady City Ville.
I was thinking if the old account is no longer transitioned to the new server as youve made a major update recently? Im level 50 already in my main account so I dont want to start all over again.
I hope you can still fix this for your old patrons. Thanks!
Account
Hello!
I dont have access to my old phone which my march of empires account is on and i cant link it on my new device i would love to gain acces to the account if possible
Desired outcome: account
March of empires
I have written so many e mails [protected]@yahoo.com and the same useless advice. I cannot connect to the game - I was told to uninstall it and now the page to install it does not load. I payed a lot of money to play this game. I work on line so my internet is fine. I want a full refund. my game is ruined because of this. Marilina garbini I have sent powerpoint pictures by e mail to game loft and still no help!
Desired outcome: full refund
multiplayer on asphalt 9
Hi my name is James and i love playing asphalt 9 and the only problem with asphalt 9 is the ranks on multiplayer because their are higher rank cars and lower cars in on race and that is fair on other cars. Why cant all the cars b at the same rank and all the higher rank cars race against each other and all the lower rank cars race against each other instead higher cars and lower rank cars in the same race and that is not fair on other cars
Asphalt 8: airborne
2021/12/29 I opened my Asphalt 8: Airborne offline and played for a while, everything was working fine until I wanted to play with my friends, I turned my Wi Fi on and all of a sudden the game tells me I have been banned for 14 days due to suspicious activity even though I didn't download the app for a third party website, I downloaded it in the Microsoft Store and I don't even know how to hack. My Player tag is TheHarbinger581, and here is my email address [protected]@gmail.com
Desired outcome: I hope you guys can resolve this issue as quickly as possible. Thank you for the amazing game.
Asphalt 9 Legends.
The chatting side of clubs is not displaying to me. I mean when a club member writes a message to the club his message does not displays to me .And niether my message is being showing to the other club members .
Please resolve this matter as earliest so I can chat with my clubmates .It causes so much problem to me and also for my clubmates.I love Asphalt 9 legends so much that I can't leave it for any price .Please accept my demand and repair my chatting side so that I can chat with my all clubmates.
Please resolve.
Asphalt 9 legends
Ever since the new download on December 14th for Asphalt 9 Legends on the Nintendo Switch, every multiplayer online race is glitching or an many cases...FREEZING! When it freezes and then reboots, all other players are continuing the race and severely screwing up my online rank. Ironically, it seems to happen when I am leading a race. This is total BS as it this has costed me 1500 rank points and demoted my rank down to a Pro after reaching Elite position in the Finest Royals Limited Series. If this issue is not fixed soon I will post a sample video on our Youtube channel of what is going on. Please fix this immediately!
Driver 3089
Player ID a07238
Modern combat 5
hi Producers of Modern Combat 5 why are pipo in there Diamond league hard to to kill it is because there are professionals at the game and i would like to heat 1k credits but every day some are gone i would like to put 1k credits as bate for the haker then you catch him
Regards from
Chris 96 nick name in Modern combat 5
Desired outcome: 1k credits
Account banned
Hi dear Gameloft team asphalt9
Before 14days id banned account but 14after today not login Facebook not login 14/9/2021-29/9/2021
Modern Combat 5
I have spent substantial money on this game (upwards of A$100). Around four months ago it ceased working and began freezing at the loading screen.
I did a hard reset of my iPad, logged in and out of Gamecenter and even completely uninstalled and reinstalled the game.
I then submitted a request for technical support via the Gameloft website. Their response was to suggest ways to resolve connectivity issues (which I did not have, my internet and every other app works fine) and then to reinstall the game (which I had made clear I had already done).
The most disgusting thing was that when I resubmitted my request for help I got the same generic advice each time despite my emphasising in stronger and stronger terms that I did not have connectivity issues and I had already tried reinstalling. I think that the technical support function is a sham, it is automated advice and they have absolutely no interest in providing any support. Upon providing this advice they would close my complaint almost immediately so I had to resubmit a new one each time.
Needless to say I wont be playing any more Gameloft games and I can only warn others to stay far away.
Desired outcome: Fix the frigging game
Asphalt 9 (Nintendo Switch)
I have arthritis and recently purchased a controller with a Turbo feature. It aids me by pushing the Turbo button for me. It is not the best solution, but it does help me to not have pain in my fingers. I was playing in career mode in a race that did not use resources. I left my controller unattended and when I returned to the game, my 4, 800 in game tokens were gone, and the game was making unauthorized purchases from the Nintendo eshop for more tokens. I contacted Gameloft about this problem and they were willing to refund one of my "several purchases". I am unclear how many "several purchases" are, because I cannot find record of them through my bank. I asked them if they would restore my lost tokens and they said "No, we have rules and we cannot break them for you".
Below is an experiment I have conducted and the email that I sent to Gameloft to get there response. So far they have not contacted me.
Dear Gameloft,
Just to see what would happen, I recreated the event that led to all of my tokens to be consumed by Asphalt 9 while my controller was in the turbo mode. It took 44 minutes for the software to "glitch" and enter a race that would start to consume my tokens. After my 380 of my newly acquired tokens were used up, the software "glitched" again and went to the Gameloft shop and started to purchase a "handful" of tokes. After it purchased these tokens, it went back to the race to consume the newly purchased tokens. After those were used up it went back to the store to purchase more.
I have used my turbo controller in the past and have not had problems of the software to go rogue. But after the latest update, I have not only had it happen once, but now twice to me. This leads me to believe that something malicious was done in the last update to the Asphalt 9 software.
Even though I cannot prove it, I feel that dishonesty and maliciousness on the part of your company to penalize me for my medical condition.
I have explained that my arthritis prohibits me from making to many repetitious button pushes for fear of having great pain in my finger joints. I have explained that it was an accident on my part for leaving my controller unattended that led to me losing 5, 000 tokens in the first place. I feel that I have not gotten satisfaction from Gameloft in the handling of this matter. And after the conduction of my experiment about how an unattended controller locked in the turbo mode, could "on its own" go to the shop and purchase items for real money, I feel this is theft on the part of Gameloft.
I have taken measures on my end to try and put a stop to Gameloft from making unauthorized purchases in my name. This includes to password protect my Nintendo Store, both in opening the store and to requiring a password to make a purchase.
This experience has made me feel both bitter and violated. I put trust in a company and gave them permission to "come into my home" and provide me with entertainment. In turn I was lied to and stolen from.
Again I do not have proof, just the "coincidence factor" that maliciousness is taken part on behalf of Gameloft. I am poor and do not have the resources to pursue this matter legally. So bravo Gameloft you made a couple of bucks off of a 51 year old, arthritic, 8th grade Science teacher.
End of email.
Desired outcome: I would like my my game tokens restored, my purchases to be refunded, and an apology given to me for the inconvenience this has caused me.
MOE - very rude player
#408:168 the HUH alliance player is disgusting and in my opinion should be banned from the game - global chat this morning at about this time - the players name Darktypoon -
Please look into his behaviour as it is really and truly disgusting. Nobody has to hear things said about one's mother etc.
Kindly do something about this or direct me to the place where I can officially complain
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Gameloft phone numbers+33 158 162 040+33 158 162 040Click up if you have successfully reached Gameloft by calling +33 158 162 040 phone number 13 13 users reported that they have successfully reached Gameloft by calling +33 158 162 040 phone number Click down if you have unsuccessfully reached Gameloft by calling +33 158 162 040 phone number 18 18 users reported that they have UNsuccessfully reached Gameloft by calling +33 158 162 040 phone numberFrance+1 (212) 993-3000+1 (212) 993-3000Click up if you have successfully reached Gameloft by calling +1 (212) 993-3000 phone number 1 1 users reported that they have successfully reached Gameloft by calling +1 (212) 993-3000 phone number Click down if you have unsuccessfully reached Gameloft by calling +1 (212) 993-3000 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +1 (212) 993-3000 phone number100%Confidence scoreUnited States+1 (514) 798-1700+1 (514) 798-1700Click up if you have successfully 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Gameloft emailssupport@gameloft.com100%Confidence score: 100%Supportfabian.keller@gameloft.com99%Confidence score: 99%yasin.alves@gameloft.com99%Confidence score: 99%marketingrabah.ghanem@gameloft.com99%Confidence score: 99%marketingmahmoud.zeidan@gameloft.com99%Confidence score: 99%marketingnitin.goel@gameloft.com99%Confidence score: 99%
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Gameloft address14 Rue Auber, 5th floor, Paris, New York, 75009, France
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hi my name is James and i really love playing Asphalt 9 on windows 11 but the problem is that every time i try to double up my credits the adverts keep on freezing or taking so long to download and every time that happens i have to turn the game off and then switch on the game back on so cant double up my credits because of the adverts keep on freezing and taking so long to download and i am really getting really fed up with it