Gameloft’s earns a 1.1-star rating from 173 reviews, showing that the majority of gamers are dissatisfied with gaming experiences.
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Asphalt 9 access restriction
I played asphalt 9 for 5 months but every time I try to play multiplayer or try to join a club, the game says "access restricted". So I kindly ask you to remove this ACCESS RESTRICTION. :)
Desired outcome: Remove access restriction
game
I have been banned from my account after accessing it for the first time today in over a year. I do not understand how Ive broken any terms by not playing.
i stopped playing at some point 12/2019 due to illness and attempted log once last year, that was unsuccessful and I gave up. Now Im ready to continue playing its not possible, please can this be explained.
Desired outcome: reinstated
Exact same thing happened to me. Submitted a ticket and receive no response. Did you get reinstated?
Asphalt 8
I just started playing the game about a week ago and was still very early in unlocking cars, career mode, ect. I did nothing to alter the game and believe I only had 2 cars unlocked, but my account was banned claiming I altered the game. I do not want to restart my progress and want my account back. This has been my favorite game to play since school started and it has been unrightfully taken from me, I will not wait 14 days and will not restart my progress.
Desired outcome: Restoration of banned account
I was being banned by the game but I didn't did anything wrong.
I've just played peacefully and enjoyable but suddenly I got banned from the game without even doing anything wrong. Please, fix it. It's the only game I have and so, I want to enter the game again. It's been a game for the rest of my life and all I did there was have fun. I wanna bought some new things for my character . I wanna finish all ghe levels also.
Banned for no reason (asphalt 8)
Friday the 20th of august I went on to play asphalt 8 and it came up with a letter saying I was banned for hacking. I was very confused as I would never and cant even hack.
I was wondering if I could get my account back I don't remember a lot of my details only is that I recently got the app and my profile picture if an australian flagged helmet with a pink background.
Desired outcome: if possible to get my account back asap cause i really enjoy the game and its fun.
World at arms falsely banned account
My account was banned on 23/07/2021 even though I have been playing this game over six years i.e. world at arms honestly and fairly my avatar name is Decimator general of faction tiger hunt top 200 of UK stats I have sent several emails to developers stating my innocence and to check my base and stats which would prove my case but all I get is automated reply really disappointing. I play on windows10 on fusion tablet can anyone help me out to resolve the issues that have been subjected on me falsely.
Regards
James John Sanders Brown.email address is [protected]@outlook.com.
Desired outcome: Reinstatement of my account.
The entire company
⚠️read this⚠️vivendi... You guys absolutely suck lmao like you guys ruined everything bring back the old gameloft games not [censored]ty p2w games. Bring back old gameloft games do you [censored]s know how many childhoods you ruined? Just stop being a [censored]ty company if you guys want more money just bring back the old gameloft is not that hard! Vivendi and your stupid team is [censored]! Now I know you guys dont listen to your fans but... Please read this gameloft has become ea you guys need to listen to your fans and if a guy whose on the team just send this to your ugly [censored] ceo. Complaint over!
Desired outcome: old gameloft games are the best
Sniper furyonly r
Spent ages and up all night for new soldiers, completed using rubies I had hard earned. Only for the game to suddenly say I had not completed the special event and deleted the higher grade soldiers which I know I had won as I had already alocated the soldiers to my base. This game is a complete piece of [censored]. I will unistall it imediatley, it crashes for no reason and the adds to get stuff only half work. This game should be removed from the microsoft store. I feel sorry for anyone stupid enough to pay money for this piece of garbage.
Desired outcome: Remove from the Microsoft Store
asphalt 9 race
when i go to multiplayers there are player are more higher rank than me. that's why I got super low rank. pls put players race with both same rank o lower than the rank. I'm always losing in multiplayer. i have my highest rank on my ds e tense and when I go to multiplayer, there are players that have higher rank than me. pls fix it
not being able to play my game war plaint online ID . lge7g
I stop playing for a while & now it keeps dropping the game as soon as I hit play button it comes on & off. could you please fix it I do have a lot of money in the game. my other games are working just fine so I believe it has to be on your end. ID. lge7g
Desired outcome: please fix it before i lose every thing
Dragon Mania Legends
I am one more "ignoring" of my contacts with you from deleting this game ( again) and NOT reloading it. Don't blame this one on COVID19, either. That would be like blaming your car because you forgot to fill the gas tank!
I'm waiting, not only for a response, and ( also two dragons I PAID for, but also the game to even load ( and it's not my device as other gameloft games load just fine. )
I love this game and wish you guys would fix it. I do not want to make the next goodbye final. I would have to let my community members know why.
Sincer,
Betty Cox
Desired outcome: Fix this game
War of lords
I was level 33 played for 3 years. Just purchased lottery and extended game items. Today I'm back to level 1- What the hell? Need a refund or reinstate back to the highest level. This is the second time its happened. I play every day. I need some resolution. This is robbery at its best. I'll continue to complain until I receive notice back.
[protected]@gmail.com
Desired outcome: refund or reinstate to highest level/
Je me plains du service client
Bonjour,
Je joue au jeu wwa depuis plus de 6 ans dernièrement j ai eu des problèmes pour me connecté a mon jeu j ai contacter le service client qui ma donner un numero 483377 je les ait contacter depuis plus 1 mois et toujours même problème ont s occupe cous et toujours rien. Alors svp aidez moi j en peux plus de cette incompétence merci a vous
Desired outcome: résolution de mon problème de connexion avec dédommagement en unités boss
blitz brigade
i bought 400 diomgs and i dint get it
Desired outcome: i want my 4 hundred dimonds
March Of Empires
There are multiple 1B might castles that are bots, in r99, the alliance USB has a lot of bots, whenever they are scouted or attacked they shield immediately and whenever an attack or scout is sent against their tile, it immediately is recalled which is practically impossible. There are multiple small castles in bot alliances such as dfg in r99, which gather on other regions and immediately recall when an attack or scout is sent.
Please ban these castles and these players. They destroy this games dignity and take the fun out of playing the game. They are destroying realms!
Desired outcome: Please ban these bot castles, they are destroying realms and ban these players who are cheating
Asphalt 9
I have downloaded asphalt 9 and fully enjoyed it in the beginning. At the start of chapter you are forced to use the Dodge Challenger SRT8 and almost fully Maxed this Trash grade C, car and i put 300, 000+ into the car and almost fully upgraded at 1, 594 out of 1, 687 power and it can't even handle a 1, 425 power simple race. Please put some balance into the game.
Yes that game sucks!
March of Empires War of Lords game
My games crashed on03/12/21. I have sent in multiple tickets to gameloft support and they refuse to reply. Gameloft quit replying to problems several months ago. There is massive cheating going on with this game and Gameloft refuses to do anything about it or to try and prevent the cheating/multi accounting that is going on Not only do they ignore that problem. they are now refusing to reply to any type of problem. T Gameloft is a crooked company and they need to be shut down to prevent them from operating in the united states. They have n e mail address or phone number for customers to contact them at. gameloft is listed as a french company but also lists a headquarters in New York but no address.
Desired outcome: This company needs to loose there license to operate in the US
asphalt 9
multiplayer does nor work
Desired outcome: fix it
Asphalt 8 airborne
I recently reinstalled this app and signed into my previous account but i noticed 54 of my cars have been taken away i had 84 and am now left with 30. It also shows that i have over 3 million coins but when i tried to purchase a car that was just 20 thousand coins it told me i didn't have enough to purchase it. I don't understand whats happened but its really put me off the game. I spent a lot of money aswel getting to the level i was on. It has also reset my level to level 1 even though i was on level 60 previously. Its been less than a week since i uninstalled it and reinstalled it yesterday but everything was gone.
Desired outcome: I would like my cars and winnings restored
Disney kingdoms customer care no response
I have contacted gameloft customer care about loss of all data after an IPAD upgrade. I put in for a ticket number, conversation ID 293050. I just want the old data transferred for my daughter. She is a child and her account could not be linked to Facebook for backup. All of our data was backed up to iCloud and all other apps except Gameloft's
Disney kingdoms was restored without incident. They have requested my old user id and new user I'd, level of play and my proof of purchases. I was told that it was being sent to programming. I am consistently emailing them and they have not responses for over two weeks?
This is such poor customer service, I am so surprised Disney is allowing their name to be used with this company. Their status as preeminent company is down in our family's book. We have spent hundreds on this game and our very upset.
Desired outcome: Restoration of our progress and purchases
Gameloft Reviews 0
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Overview of Gameloft complaint handling
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Gameloft Contacts
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Gameloft emailssupport@gameloft.com100%Confidence score: 100%Supportfabian.keller@gameloft.com99%Confidence score: 99%yasin.alves@gameloft.com99%Confidence score: 99%marketingrabah.ghanem@gameloft.com99%Confidence score: 99%marketingmahmoud.zeidan@gameloft.com99%Confidence score: 99%marketingnitin.goel@gameloft.com99%Confidence score: 99%
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Gameloft address14 Rue Auber, 5th floor, Paris, New York, 75009, France
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Gameloft social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 02, 2024
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