Garment Printer Ink’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with their ink quality and purchase experience.
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I bought a printer in October, but it never worked
I bought a printer in October, but it never worked. They wouldn't give me a refund without charging a hefty restocking fee. I tried everything for months to get it to work, but they told me to send it to the manufacturer, Uninet *** solutions. Unfortunately, Uninet lost my printer during shipping and they claim it's not their fault because I bought it from Garment Printer Ink. Garment Printer Ink, on the other hand, says it's not their fault because they didn't lose it. They were the ones who told me to ship it to Uninet because they didn't know what was wrong with it. I already filed a complaint against Uninet, and now they're sending me upset emails about it.
Our experience with this company has been the worst
Our experience with this company has been the worst. We purchased a Ricoh printer from them back in October , and they were so energetic and on point when it came to making the sale. We received our $23,000 printer left outside of our garage door from the shipping company, while this printer had a huge label stating "high value printer". After three months of owning this printer, we experienced white print head problems, and they recommended to swap it out after two weeks of doing nothing about the issue. Now I have spent about $3000 in parts, and the machine is still inoperative. This company, from the manager to the support personnel, has stopped responding to our support calls and has just taken our money and disappeared. 0 in rating.
I bought a Ricoh **** printer from this company on November 18th for $16,845
I bought a Ricoh *** printer from this company on November 18th for $16,845. However, I started having issues with the printer within a week of receiving it. I run a small business where I design and print clothing products. I tried reaching out to Garment Printer Ink multiple times, but they didn't return my calls for weeks. They attempted to guide me through fixing the error, but also tried to blame me for the problems with the supposedly new printer. They did send me several parts, but unfortunately, it didn't solve the issue. I had to go without a printer for over 2 months.
I decided to contact Ricoh directly and provided them with the serial number. They informed me that the serial number was not on file and suggested that the printer may have been refurbished, even though I was sold a new one. Eventually, Garment Printer Ink asked me to return the printer, and they sent me a replacement. However, within a week, the new printer started experiencing problems as well. I have been trying to reach them again, leaving numerous messages, but they haven't responded. This has left me without a printer, and my business is suffering greatly because I can't fulfill my customers' orders. I am losing profit, and my business's reputation is deteriorating.
Is Garment Printer Ink Legit?
Garment Printer Ink earns a trustworthiness rating of 72%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for Garment Printer Ink. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Garmentprinterink.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Garment Printer Ink have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Garmentprinterink.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Garment Printer Ink protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Garment Printer Ink has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Garment Printer Ink. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
I bought a printer and shaker from GPI
I bought a printer and shaker from GPI. It came to my yard on a pallet without a signature and was damaged on the side. I took time off work to set up the printer. They didn't know how to set it up properly. I spent 10 hours on the phone with them. They didn't set up the program correctly at all. The printer arrived without the registration and the right chips for each cartridge. They told me to use a random chip to make it work. I've been trying to contact them but they haven't responded for several business days. I've left multiple voicemails but they haven't called back. I spent $23k on this and there's been a different problem every day. I asked them to pick up the printer but they just keep saying they'll fix it, which hasn't happened. The program on the laptop was also set up incorrectly. I had to get someone else to set it up properly, not GPI or STS. They haven't reached out to me to fix any of the issues even though I've had the printer for over 3 weeks. I've wasted so much time and money on this with no help from GPI. The white ink hasn't worked, it leaves streaks and is see-through, and no one has helped me fix it. I've attached pictures of the different problems I've had.
Garment Printer Ink Reviews 0
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About Garment Printer Ink
One of the key strengths of Garment Printer Ink is its extensive range of ink options. They offer a wide selection of ink types, including water-based, pigment, and dye sublimation inks, catering to the diverse requirements of garment printers. This comprehensive range ensures that customers can find the perfect ink solution for their specific printing needs, whether it be for cotton, polyester, or other fabric types.
The quality of the ink products offered by Garment Printer Ink is exceptional. They source their inks from reputable manufacturers known for their expertise in the field. This ensures that customers receive ink that consistently delivers vibrant, long-lasting, and fade-resistant prints. The company's commitment to quality is evident in the positive feedback and testimonials from satisfied customers who have experienced the superior results achieved with their ink products.
In addition to their wide range of ink options, Garment Printer Ink also provides excellent customer service. Their knowledgeable and friendly team is readily available to assist customers with any inquiries or concerns they may have. Whether it's providing guidance on selecting the right ink for a specific garment printing project or offering technical support, their customer service representatives are dedicated to ensuring a seamless and satisfactory experience for every customer.
Furthermore, Garment Printer Ink offers competitive pricing without compromising on quality. They understand the importance of affordability for their customers and strive to provide cost-effective ink solutions that do not compromise on performance. This commitment to offering value for money sets them apart from other competitors in the market.
Garment Printer Ink's website, garmentprinterink.com, is user-friendly and easy to navigate. It provides detailed product descriptions, specifications, and compatibility information, enabling customers to make informed purchasing decisions. The website also offers secure payment options and efficient shipping services, ensuring a hassle-free buying experience.
In conclusion, Garment Printer Ink is a trusted and reliable online retailer that offers a wide range of high-quality ink products for garment printing. With their exceptional product quality, excellent customer service, competitive pricing, and user-friendly website, they have established themselves as a go-to source for all ink-related needs in the garment printing industry.
Overview of Garment Printer Ink complaint handling
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Garment Printer Ink Contacts
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Garment Printer Ink phone numbers+1 (631) 858-0114+1 (631) 858-0114Click up if you have successfully reached Garment Printer Ink by calling +1 (631) 858-0114 phone number 0 0 users reported that they have successfully reached Garment Printer Ink by calling +1 (631) 858-0114 phone number Click down if you have unsuccessfully reached Garment Printer Ink by calling +1 (631) 858-0114 phone number 0 0 users reported that they have UNsuccessfully reached Garment Printer Ink by calling +1 (631) 858-0114 phone number
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Garment Printer Ink emailsjames@garmentprinterink.com99%Confidence score: 99%sales@garmentprinterink.com98%Confidence score: 98%Salesdean@garmentprinterink.com97%Confidence score: 97%support@garmentprinterink.com89%Confidence score: 89%Support
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Garment Printer Ink address400 Oser Avenue Suite 2000, Hauppauge, New York, 11788-3658, United States
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Garment Printer Ink social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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