Crystal Drops
Reviews and Complaints

I made a purchase on June 22 for $163.48. The transaction number is ***. I also made a second transaction on 7/7 for $81.18, with the transaction number ***. The website mentioned that I needed to buy 2 or 3 bottles for it to be effective. They also advertised a 180-day 100% money back guarantee. I tried contacting them via email, but unfortunately, I didn't receive any response. I just want my money back as the website promised.

I bought 4 bottles of Crystal Drops eye color changing drops. I used them for more than six months like it said on the bottle. But my eye color didn't change at all. I tried to reach out to the seller many times, but they ignored me. They also promised a money back guarantee, but they didn't keep their word. People should know that this company and their products are a scam. They just want to take people's money without delivering what they promise.

The website sells eye drops that change the color of your eyes. They show pictures of famous people like Emma Stone, saying that you can have eyes like them. These eye drops don't have approval from the FDA. I paid $158.00 for them using PayPal. I wanted to cancel my order the next day, but they already shipped it. Since Monday, I've been trying to get the address to return the product and get my money back. They haven't told me anything or sent an email. I tried reaching out on WhatsApp and the phone number linked to that app is . The address on the package is ***. But I'm not sure if that's where I should send it back. I haven't opened the product because I want my refund. I have all the emails I sent and the PayPal transaction details if you need them.

On July 25th, I bought two bottles of "Crystal Drops" from a retailer. The website has a refund policy that says, "'Crystal Drops' believes in the products it sells. However, we understand that there may be special circumstances that lead you to return the product. We also want to ensure a positive and secure online shopping experience for you. To be eligible for a refund, the product must not have been opened or used. To request a refund, simply email us, and we will provide you with the return address. Please make sure to mark the package as 'REFUND' to indicate your request. I attached emails where I asked for a return and the company assured me that they would promptly refund upon receiving the item. According to the tracking information, they received the item on August 11th. However, they have not responded since then. If you have any questions regarding refunds or returns, please email us at our customer service, and we will get back to you as soon as possible.