Overstock Sheet Club
Reviews and Complaints

I had to return some sheets for an exchange. I received no shipping label and paid over one hundred dollars out of my own pocket! On top of that, my return has been received almost two weeks now but... my exchange hasn't shipped yet? It would be nice if I could talk to someone over the phone but, I has of yet found a workable number for Overstock Sheet Club? I'm always skeptical of companies that don't offer a phone number for customer service?

I buyed 1800 thread count bed sheets for my Queen sized mattress from Overstock Sheet Club. But when I got 2 bed sets of sheets, it was NOT what I ordered. This biz is a scam. They don't have no working phone numbers, the stuff they show for sale ain't what they send, and worst of all, I gotta pay $19.99 for each set to ship it back.

I bought 3 sheet sets for $99 and it took almost a month to come. Then, they sent me the same order again without me asking and charged me again on my credit card. I tried to call them, but one number didn't work and the other just says they'll call back, but they never do. It's weird that a real company doesn't have a working phone number. They also have another name, Bed Sheet Club, which seems like a scam.

I reached out to Overstock Sheet Club on 4/18/22 to ask if I could delay my delivery date before placing my order. The sales rep told me to go ahead and order, and then email the company to request a delayed delivery. They said it would be easy to do. So, I placed my order on 4/22/22 and immediately sent an email asking to delay the order. However, the email bounced back because the no-reply email address doesn't allow replies. I couldn't find a phone number or email address on their website either.

My order was delivered on 4/29, but when I opened it on 5/1, I found that the "Burgundy" sheets I ordered were actually bright red. I tried to reply to the delivery confirmation email, but it was also a no-reply email. On 5/4, I filled out the return form on their website, but I didn't receive any confirmation that they received my request. I also didn't get a reply from the company. On 5/9, I filled out the form again, but I still haven't heard back from them. There's no option to initiate a return directly on their website without contacting the company.

Overall, my experience with Overstock Sheet Club has been frustrating. It's been difficult to get in touch with them, and their no-reply email address is a major issue. The product I received wasn't as advertised, and the return process has been a headache. I wouldn't recommend this company to others.