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I have been an avid GM customer for years owning Chevy's, Cadillac's, GMC, and Corvette's however I have a dilemma with my 2019 GMC Yukon SLT around the the GM issued bulletin # PIT555OC, see attached. This vehicle only has 25000 miles on it and is like brand new. Yesterday I encountered the exact as what is outlined in GM's bulletins, the cause as the left side 3rd row seat once lowered in the down position will not return or come up. The motor hums but the seat will not budge, the gear moves for a moment, the right side works perfectly fine and does not appear to be damaged as outlined in your bulletin diagram. And according to the attached report this has been an issue for several large GM SUV models from 2015 thru 2020. How can this not be a recall item or minimally an extended coverage item since it has been an ongoing issue. I understand if it is damage by the consumer that is totally different issue, but in many cases that I have read it is not. Dealers are overcharging consumers for a GM default in many cases. I have not yet filed a complaint with the BBB as I would like to hear from GM on an explanation or if their is a process I can do on my end to remedy that will not cost me loads of money. Thank you!
Sincerely
William J Moenart
vin-1GKS1BKC8KR361102
[protected]-m
1450 Lake Polo DR
Odessa, FL 33556
Desired outcome: Covered, extended warranty coverage for this ongoing GM problem for PIT#555OC
