Toyota
Reviews and Complaints

Terrible sales team bunch of scam artists. Drove from Big Spring to purchase car which was online and verified the sale before going over two cars in mind enclave and encore. Both these cars were under 12k Got there 1 hour later to find the one had no AC other no news on it. They had parked a Volkswagen T in front of lot for me to test drive which was 20k Big scam. Get you to the lot try to sell you something you weren't even asking about.

I recently had the misfortune of purchasing a vehicle from Murfreesboro Toyota, and I must say, it was a complete disaster from start to finish. We were assured that we were only looking at smoke-free 4Runners and made sure the sales rep was briefed, yet what we got was a smoker's nightmare masked with car spray. The vehicle reeked of smoke, completely contradicting what we were promised.

To add insult to injury, the manager, Chauncy, was an absolute nightmare to deal with. His communication skills were non-existent, he was never punctual, and worst of all, he showed a blatant disregard for customer satisfaction. When confronted about the issue, he arrogantly stated, "I teach my people to make sales," completely dismissing our concerns. It's clear that his priorities lie solely in making a quick buck rather than ensuring customer happiness.

Even after they picked up the vehicle once to address the issue, the problem persisted. When we called back to complain about the persistent smoke smell, we were met with nothing but excuses. Kobe, the sales rep who was supposedly briefed multiple times about our non-negotiable requirement for a smoke-free vehicle, was clearly incompetent in ensuring our satisfaction.

It's been four weeks since the initial purchase, and Murfreesboro Toyota is still giving us the runaround when it comes to rectifying their mistake. They promised us a new machine to eliminate the smoke smell, but it's clear they have no intention of following through.

To make matters worse, there has been zero compensation offered to us, despite the fact that we spent a hefty $40,000 on this vehicle. Chauncy, in particular, is a disgrace to his position as manager. He lacks basic interpersonal skills and is impossible to reason with.

Murfreesboro Toyota should be ashamed to have such incompetent individuals representing their brand. Do yourself a favor and avoid this dealership at all costs. You'll save yourself from the headache of dealing with unprofessional staff and subpar service.

On or about the 14th of December 2023. I contacted Toyota of Abilene Texas and discussed the transmission issues in detail. I later brought it to them. I was told it would be connected to a code reader and they would find out what was going on with the transmission (rough transitions from 4/5/6 gears). I was later texted a message stating I needed a new transmission which is approximately $5900. I then asked what they had found, keep in mind the vehicle only had 71k miles, never towed any significant weight, never been off the main roads and has been serviced regularly and has never been abused. The service tech stated no codes were found. I asked did they remove the pan to ohm the gear solenoids. Service tech stated we don't do that. At that point I was confused. How can you determine the vehicle needs a new transmission if you have no codes, no visual leaks, nothing looks abnormal and didn't even drop the transmission pan to investigate any issues? I asked why haven't you done this? The tech stated we don't do that; you need a new transmission. You need to take it to a Transmisson place.

I will admit that my review is in regards to the Toyota headquarters in the USA.

There was a recall in 2015 and 2019 for airbags on my model. I took it into our local dealership called Findlay Toyota in Prescott Arizona. This dealership has over 50, one star reviews they have absolutely no time for their customers whatsoever.

From the moment I left the dealership my airbag symbol was on, on my dash and here we are now in September of 2023 and it's still there.

I filed a complaint with the Attorney general's office of Arizona and Findlay have no recollection of me ever going into there dealership and I also filed a complaint with the Attorney general's office of Texas against Toyota headquarters because they in my opinion have caused this mess to begin with because I never had this warning emblem on my dash prior to the work that was done which they wanted me as a Toyota owner to have done.

USA Toyota want to do is send me right back to Findlay Toyota who do not want to help me in the slightest.

The sad thing is I think Toyota is a great company but the way that I've been treated in this matter is beyond appalling.

After spending $1500 on repairs to stop the leak I am told I need to replace my engine for $8,000. The oil leak is due to a manufactory defect. I am not expecting a new engine a used one that does not leak will be ok... And a course my money returned for repairs that did not stop the leak you can contact andrew toyota to support the complaint milwaukee wisconsin

I bought a Toyota Hilux from Toyota Jalan Klang Lama (Wheel Corp) some where around Oct 23 but now its already been 3-4 months where I still havent got the vehicle's Registration Card and Road Tax even photocopy from the sales person. He keeps on saying trying to chasing the runner for past 3-4 months. Without any doc in my hand, i cant be able to go anywhere. I want Toyota to fully responsible if any kind of cheating or fraud have been done or may happen in future. Again, I want the vehicle's grant and road tax at least photocopy for my records.

Dear Sir/Madam,

I am bought the toyato rush 7seater car 2019 model and i have facing the gear box failure complain i have a change the full set of gear box and now again the same problem i am facing same issue i really spend almost 16000 aed for until this time if any one there in toyato to see my this msg and kindly help me the car to fix the issue plz i am so upset the brand like toyato its have this kind of issues in a car

please look this my email complain as serious i am not that much rich guy to spend more money to this car any more my work is pending on this car only

Regards,

prasad

[protected]

I am the original owner of 2014 Toyota Tacoma and purchased from Folsom Lake Toyota. No issues with Folsom Lake Toyota or the Truck.

However, to my suprise, I noticed that the roof paint/ clear is fading out. I have read the Toyota Forum and it says Toyota covers faulty paint/clear for 14 years.

My question is what you can do for me being Toyota Family for a decade. Right we own two 2023 Toyota Camry XSE's.

Looking forward for a favourable reply soon.

Thank You

Satish Chand

[protected]

[protected]@ao;.com

I am very upset at the fact that I paid 2700 for a services done to my car on 01/27. Yet it is not satisfactory.

My name is Cristian Granata , Prius c 2015 phone number #[protected]

1st the service took longer than expected. 2 days to do the service . I had a text from Rashaan to get my car at 6:30pm yesterday. By the time I got there it was already 7. Everything was closed.

Then , I go next day , this morning (which I had to ask for permission at my job to go there.)

The maintained sign is still lit.

The tugless(clippers)under the back seat were never put in. they are loose in the cup holder.

I called Rashan(my service coordinator) he goes with some bogus excuse for why the job wasn’t done properly.

Keep in mind , I took the car there only because of the maintenance sign was lit.

At this point I do not trust the job was done correctly.

Please advise,

On I January 9th at 1:45

pm I went to my local Toyota service center to purchase a replacement fob for my vehicle. The person who sold me the fob told me that he had to order it & that the fob cost $130 plus $90 to program it for a total of $220 which I paid. Today I went to have it programed and now they’re charging me an additional $95 to program it. I told the service personnel that I had paid it and they claimed that I did not. This is an outrage!

My car is standing at workshop since 16th Sep 2023 because of an accident, and they ordered right side Quarter panel on 25th Sep 2023. Ever since there is no update on when will they receive the part and when will I get my vehicle back. This is for the first time when such incident occur and no one is even replying back. It's a simple vehicle and not a Rolls Royce that its taking forever to make and ship a part. I do not have any vehicle with me right now, and I have no idea how long would it take. Can someone please respond? I am in a huge trouble. Begging you to just respond and help me to get an ETA for it's arrival.

hi,

I bought a toyota 4Runner at Sloane Toyota Glenside (Pennsylvania) for cash on September 2, 2023. I have not yet received my owner's card or vehicle title.

I have called the person who handles titles several times who told me that the paperwork for the dept of motor vehicles was not processed until 9/19/23 but that she would check with DMV. I never heard back from her and calls to her voicemail have not been acknowledged.

Please help me get my title and owner's card.