Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Automotive Financing and Insurance Toyota Vehicle warranty
Toyota

Toyota review: Vehicle warranty

B
Author of the review
4:59 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Toyota Customer Services,

Subject: Vehicle Warranty

Vehicle: 34 CRB 154. 2020 Model. 47,000 km

Past:

On 15.02.2024, noise and smoke came from the engine while traveling on the Bursa highway at 05 in the morning. The vehicle was parked and a tow truck was called. The vehicle was towed to Bursa Toyota Akkoyunlu service. As a result of the service inspection, it was reported that there was damage to the engine block. Afterwards, the same information was given for the vehicle that was shown to a local master. The vehicle was sent by tow truck to the Istanbul Toyota Sonkar service, where I work regularly. In the examination carried out here, it was reported that there was damage to the engine block.

Problems:

1. When the vehicle was examined at Toyota Akkoyunlu and Sonkar Services, no information was given about the Warranty On Insurance.

2. When I requested that the vehicle be covered under Warranty, the Service Manager said that since the vehicle was inspected before us, we do not include it in the warranty.

3. Those who inspected the vehicle were Bursa Toyota Akkoyunlu and Local Master. These indicate that they did not disassemble the engine part.

4. Additionally, despite my insistent request, Sonkar Service did not provide written information about the reason for not being included in the warranty.

5. Vehicle maintenance has always been carried out on time at Istanbul Sonkar service. The engine block damage of the 2020 model vehicle with 47,000 km is unacceptable.

6. The vehicle, which is famous for being durable, had engine block damage on the highway. Thus, it created a security problem for my family at 5 am.

7. I am a customer who has four Toyota brand vehicles in my family and does not use any other brand vehicle. This situation disappointed us all.

Wants:

1. I request that the vehicle be included within the scope of Warranty and repaired.

2. If the vehicle is not included in the scope of Warranty, I request that the rejection letter be sent to me.

3. If a negative response is given, legal proceedings will be initiated by me unwillingly.

Prof. Dr. Barış Nuhoğlu

Biruni University Faculty of Medicine Hospital. Istanbul Turkey

Desired outcome: Repair of my vehicle under Toyota warranty

Confidential Information Hidden: This section contains confidential information visible to verified Toyota representatives only. If you are affiliated with Toyota, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Toyota reviews & complaints

Toyota - low fuel consumption rate 56
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Toyota - engine knocking sound 17
Toyota - no response regarding toyota car international promotion program 60
Toyota - poor service from toyota malaysia 31
Toyota - scam lottery! 34
Toyota - rav4 negligent misrepresentation - wa state - toyota bellevue
Toyota - scam
Toyota - clicks and jerks 42
Toyota - toyota extra care vehicle service agreement application number ar621f
Toyota - I have officially been degraded. 2
View all Toyota reviews and complaints

  1. Toyota Contacts

  2. Toyota phone numbers
    Click up if you have successfully reached Toyota by calling phone number 0 0 users reported that they have successfully reached Toyota by calling phone number Click down if you have unsuccessfully reached Toyota by calling phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling phone number
    800 869 682
    800 869 682
    Click up if you have successfully reached Toyota by calling 800 869 682 phone number 48 48 users reported that they have successfully reached Toyota by calling 800 869 682 phone number Click down if you have unsuccessfully reached Toyota by calling 800 869 682 phone number 35 35 users reported that they have UNsuccessfully reached Toyota by calling 800 869 682 phone number
    8%
    Confidence score
    International
    8800 200 5775
    8800 200 5775
    Click up if you have successfully reached Toyota by calling 8800 200 5775 phone number 2 2 users reported that they have successfully reached Toyota by calling 8800 200 5775 phone number Click down if you have unsuccessfully reached Toyota by calling 8800 200 5775 phone number 3 3 users reported that they have UNsuccessfully reached Toyota by calling 8800 200 5775 phone number
    Russia
    +1 (800) 425-0001
    +1 (800) 425-0001
    Click up if you have successfully reached Toyota by calling +1 (800) 425-0001 phone number 0 0 users reported that they have successfully reached Toyota by calling +1 (800) 425-0001 phone number Click down if you have unsuccessfully reached Toyota by calling +1 (800) 425-0001 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +1 (800) 425-0001 phone number
    India
    800 2366 8677
    800 2366 8677
    Click up if you have successfully reached Toyota by calling 800 2366 8677 phone number 3 3 users reported that they have successfully reached Toyota by calling 800 2366 8677 phone number Click down if you have unsuccessfully reached Toyota by calling 800 2366 8677 phone number 4 4 users reported that they have UNsuccessfully reached Toyota by calling 800 2366 8677 phone number
    UAE
    +81 800 700 7700
    +81 800 700 7700
    Click up if you have successfully reached Toyota by calling +81 800 700 7700 phone number 11 11 users reported that they have successfully reached Toyota by calling +81 800 700 7700 phone number Click down if you have unsuccessfully reached Toyota by calling +81 800 700 7700 phone number 5 5 users reported that they have UNsuccessfully reached Toyota by calling +81 800 700 7700 phone number
    38%
    Confidence score
    Japan
    +1 (800) 331-4331
    +1 (800) 331-4331
    Click up if you have successfully reached Toyota by calling +1 (800) 331-4331 phone number 1 1 users reported that they have successfully reached Toyota by calling +1 (800) 331-4331 phone number Click down if you have unsuccessfully reached Toyota by calling +1 (800) 331-4331 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +1 (800) 331-4331 phone number
    100%
    Confidence score
    United States
    +1 (888) 869-6828
    +1 (888) 869-6828
    Click up if you have successfully reached Toyota by calling +1 (888) 869-6828 phone number 0 0 users reported that they have successfully reached Toyota by calling +1 (888) 869-6828 phone number Click down if you have unsuccessfully reached Toyota by calling +1 (888) 869-6828 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +1 (888) 869-6828 phone number
    Canada
    +44 344 701 6202
    +44 344 701 6202
    Click up if you have successfully reached Toyota by calling +44 344 701 6202 phone number 6 6 users reported that they have successfully reached Toyota by calling +44 344 701 6202 phone number Click down if you have unsuccessfully reached Toyota by calling +44 344 701 6202 phone number 2 2 users reported that they have UNsuccessfully reached Toyota by calling +44 344 701 6202 phone number
    50%
    Confidence score
    United Kingdom
    +353 14 190 200
    +353 14 190 200
    Click up if you have successfully reached Toyota by calling +353 14 190 200 phone number 3 3 users reported that they have successfully reached Toyota by calling +353 14 190 200 phone number Click down if you have unsuccessfully reached Toyota by calling +353 14 190 200 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +353 14 190 200 phone number
    100%
    Confidence score
    Ireland
    +43 161 0040
    +43 161 0040
    Click up if you have successfully reached Toyota by calling +43 161 0040 phone number 3 3 users reported that they have successfully reached Toyota by calling +43 161 0040 phone number Click down if you have unsuccessfully reached Toyota by calling +43 161 0040 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +43 161 0040 phone number
    100%
    Confidence score
    Austria
    +32 80 099 955
    +32 80 099 955
    Click up if you have successfully reached Toyota by calling +32 80 099 955 phone number 2 2 users reported that they have successfully reached Toyota by calling +32 80 099 955 phone number Click down if you have unsuccessfully reached Toyota by calling +32 80 099 955 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +32 80 099 955 phone number
    100%
    Confidence score
    Belgium
    +45 44 850 400
    +45 44 850 400
    Click up if you have successfully reached Toyota by calling +45 44 850 400 phone number 2 2 users reported that they have successfully reached Toyota by calling +45 44 850 400 phone number Click down if you have unsuccessfully reached Toyota by calling +45 44 850 400 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +45 44 850 400 phone number
    100%
    Confidence score
    Denmark
    +49 223 4102 2690
    +49 223 4102 2690
    Click up if you have successfully reached Toyota by calling +49 223 4102 2690 phone number 3 3 users reported that they have successfully reached Toyota by calling +49 223 4102 2690 phone number Click down if you have unsuccessfully reached Toyota by calling +49 223 4102 2690 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +49 223 4102 2690 phone number
    100%
    Confidence score
    Germany
    +31 205 929 836
    +31 205 929 836
    Click up if you have successfully reached Toyota by calling +31 205 929 836 phone number 4 4 users reported that they have successfully reached Toyota by calling +31 205 929 836 phone number Click down if you have unsuccessfully reached Toyota by calling +31 205 929 836 phone number 1 1 users reported that they have UNsuccessfully reached Toyota by calling +31 205 929 836 phone number
    60%
    Confidence score
    Netherlands
    +351 808 248 248
    +351 808 248 248
    Click up if you have successfully reached Toyota by calling +351 808 248 248 phone number 2 2 users reported that they have successfully reached Toyota by calling +351 808 248 248 phone number Click down if you have unsuccessfully reached Toyota by calling +351 808 248 248 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +351 808 248 248 phone number
    100%
    Confidence score
    Portugal
    +34 900 822 002
    +34 900 822 002
    Click up if you have successfully reached Toyota by calling +34 900 822 002 phone number 7 7 users reported that they have successfully reached Toyota by calling +34 900 822 002 phone number Click down if you have unsuccessfully reached Toyota by calling +34 900 822 002 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +34 900 822 002 phone number
    100%
    Confidence score
    Spain
    +90 212 354 0354
    +90 212 354 0354
    Click up if you have successfully reached Toyota by calling +90 212 354 0354 phone number 3 3 users reported that they have successfully reached Toyota by calling +90 212 354 0354 phone number Click down if you have unsuccessfully reached Toyota by calling +90 212 354 0354 phone number 2 2 users reported that they have UNsuccessfully reached Toyota by calling +90 212 354 0354 phone number
    20%
    Confidence score
    Turkey
    +86 400 810 1210
    +86 400 810 1210
    Click up if you have successfully reached Toyota by calling +86 400 810 1210 phone number 2 2 users reported that they have successfully reached Toyota by calling +86 400 810 1210 phone number Click down if you have unsuccessfully reached Toyota by calling +86 400 810 1210 phone number 2 2 users reported that they have UNsuccessfully reached Toyota by calling +86 400 810 1210 phone number
    China
    +63 28 192 912
    +63 28 192 912
    Click up if you have successfully reached Toyota by calling +63 28 192 912 phone number 10 10 users reported that they have successfully reached Toyota by calling +63 28 192 912 phone number Click down if you have unsuccessfully reached Toyota by calling +63 28 192 912 phone number 9 9 users reported that they have UNsuccessfully reached Toyota by calling +63 28 192 912 phone number
    5%
    Confidence score
    Philippines
    +966 920 024 454
    +966 920 024 454
    Click up if you have successfully reached Toyota by calling +966 920 024 454 phone number 2 2 users reported that they have successfully reached Toyota by calling +966 920 024 454 phone number Click down if you have unsuccessfully reached Toyota by calling +966 920 024 454 phone number 3 3 users reported that they have UNsuccessfully reached Toyota by calling +966 920 024 454 phone number
    Saudi Arabia
    +65 66 311 188
    +65 66 311 188
    Click up if you have successfully reached Toyota by calling +65 66 311 188 phone number 3 3 users reported that they have successfully reached Toyota by calling +65 66 311 188 phone number Click down if you have unsuccessfully reached Toyota by calling +65 66 311 188 phone number 1 1 users reported that they have UNsuccessfully reached Toyota by calling +65 66 311 188 phone number
    50%
    Confidence score
    Singapore
    +27 800 139 111
    +27 800 139 111
    Click up if you have successfully reached Toyota by calling +27 800 139 111 phone number 7 7 users reported that they have successfully reached Toyota by calling +27 800 139 111 phone number Click down if you have unsuccessfully reached Toyota by calling +27 800 139 111 phone number 1 1 users reported that they have UNsuccessfully reached Toyota by calling +27 800 139 111 phone number
    75%
    Confidence score
    South Africa
    +82 805 258 255
    +82 805 258 255
    Click up if you have successfully reached Toyota by calling +82 805 258 255 phone number 2 2 users reported that they have successfully reached Toyota by calling +82 805 258 255 phone number Click down if you have unsuccessfully reached Toyota by calling +82 805 258 255 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +82 805 258 255 phone number
    100%
    Confidence score
    South Korea
    +886 800 221 345
    +886 800 221 345
    Click up if you have successfully reached Toyota by calling +886 800 221 345 phone number 4 4 users reported that they have successfully reached Toyota by calling +886 800 221 345 phone number Click down if you have unsuccessfully reached Toyota by calling +886 800 221 345 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +886 800 221 345 phone number
    100%
    Confidence score
    Taiwan
    +84 916 001 524
    +84 916 001 524
    Click up if you have successfully reached Toyota by calling +84 916 001 524 phone number 3 3 users reported that they have successfully reached Toyota by calling +84 916 001 524 phone number Click down if you have unsuccessfully reached Toyota by calling +84 916 001 524 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +84 916 001 524 phone number
    100%
    Confidence score
    Vietnam
    +54 800 888 8696
    +54 800 888 8696
    Click up if you have successfully reached Toyota by calling +54 800 888 8696 phone number 3 3 users reported that they have successfully reached Toyota by calling +54 800 888 8696 phone number Click down if you have unsuccessfully reached Toyota by calling +54 800 888 8696 phone number 1 1 users reported that they have UNsuccessfully reached Toyota by calling +54 800 888 8696 phone number
    50%
    Confidence score
    Argentina
    +55 114 331 5199
    +55 114 331 5199
    Click up if you have successfully reached Toyota by calling +55 114 331 5199 phone number 4 4 users reported that they have successfully reached Toyota by calling +55 114 331 5199 phone number Click down if you have unsuccessfully reached Toyota by calling +55 114 331 5199 phone number 0 0 users reported that they have UNsuccessfully reached Toyota by calling +55 114 331 5199 phone number
    100%
    Confidence score
    Brazil
    More phone numbers
  3. Toyota emails
  4. Toyota address
    1 Toyota-Cho, Toyota City, 471-8571, Japan
  5. Toyota social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
  7. View all Toyota contacts
Toyota Category
Toyota is ranked 1 among 27 companies in the Automotive Financing and Insurance category
#01 Toyota Toyota #02 General Motors General Motors #03 Buick Buick #04 Opel Automobile Opel Automobile #05 Honda Financial Services Honda Financial Services

Most discussed complaints

2024 Toyota Venza
1
(opinions to this review)
 Service department at Miracle Toyota
1
(opinions to this review)
 Corolla
1
(opinions to this review)
 Replacement fob
1
(opinions to this review)
Toyota Alternatives
Shah Auto Group 4 reviews ForeverCar.com 7 reviews Pete Smith Automotive Group 1 review True Auto 10 reviews Cinch Auto Finance 19 reviews