GENERAL RV PRAYS UPON HURRICANE VICTIMS IN FL ! BEWARE OF CHRIS AND ALEX THE DOVER STORE'S RESIDENT THUGS WHO ARE OKAY CHEATING YOU OUT OF $5000 DEPOSIT!
We are deeply disappointed by the manner in which we were treated during this transaction. As hurricane victims facing significant hardships, we feel exploited and preyed upon by a merchant that had no intention of delivering the promised product in the agreed upon time frame, yet is attempting to fraudulently retain our deposit money.
As hurricane victims in urgent need of temporary housing, we placed a $5,000 deposit at the Tampa RV Show with General RV of Tampa under the assurance that a travel trailer was available for immediate delivery. However, when the agreed pickup date arrived, General RV had no record of our unit and no timeline for its availability.
Repeated requests for paperwork have been ignored, and documents provided to American Express during our dispute TO GET OUR DEPOSIT MONEY BACK appear falsified. Numerous online reviews suggest a pattern of similar deceptive practices by General RV, using high-pressure sales tactics and withholding refunds.
We have filed complaints with the Florida Attorney General and the Department of Motor Vehicles, urging an investigation into these fraudulent practices. Stay away from General RV!
Recommendation: DO NOT GIVE THESE PEOPLE YOUR MONEY!