General RV Center

Long story short. In to have porpane fixed and told everything was working I drive 4 hours back to RV site and IT IS NOT WORKING

General RV is a terrible place to purchase a RV requested my $3,000 deposit back and the company is refusing to return my $3,000 back to me. It was my first time going to a RV show I went to the convention center on a Saturday to look at RV's the sales person appeared to be a nice person all smoking mirrors we asked every question in the book to include out the door pricing and return policy. The sales person presented himself as a person/friend to get the sale. I went back the last day and timeframe of the show myself with my male partner and they convinced me to put down a $3,000 down payment of $3,000 they were rushing and they knew I had to go back home and talk over everything with my male partner (which I'm a lady who know nothing about purchasing an RV and or the RV rules and regulations). Again, they rushed me through the paperwork and I did trust them it was sign here it turns out I was signing non-refundable policy. I never received the paperwork which I did ask for and I was told when you pickup the RV and finalize everything you will receive the paperwork at that time, my mistake again I trust everyone I spoke with on that Sunday at the convention center in IL. I went home and share what I could with my male partner and he was lived about how the price and what we were told by the sales person was not the same. The next morning I emailed to cancel and that's when I received the run around. I will say when I spoke to a sales manager he did stop the process of me purchasing the RV but the sales person and everyone else would not return my down payment. I share with them my situation had changed I'm a single mom with lots of child and could not afford to lose or have them keep my $3,000. That's when I was told I signed 3 times non refundable paperwork. The General RV location in Huntley stated the only way to use my $3,000 that I can't afford was to come in and move forward with purchasing the RV, which I explained as a company you should make it know through verbal and written communication everything is non refundable at no point on Sunday at the convention center was it explained to me non refundable the employees of The General RV location explained everything else verbally and sign here quickly and even gave me his personal cell number. Once I emailed/ texted the next day the following Monday to cancel I felt like I was communicating with a entirely new company and The General RV employees. If I knew this was the type of company I was working with I would have never stop by their site at the convention center or gave the down payment especially a non refundable down payment. I begged and pleaded with The General RV in Huntley Company I even had my credit card company and the Better Business Bureau contact them because the phone calls stops The General RV employees stopped communicating with me outside of the sales person called me to get me to use the $3,000 down payment to continue to purchase a RV. Lots of nerve of the salesperson I reiterated I needed my $3,000 down payment back my situation had changed I could no longer afford a RV or could not afford for his company The General RV in Huntley or any company to keep my $3,000 the sales person told me he's just the sales person it is nothing he could do in other words he only wanted to sell me a RV. I never in all my life experienced anything like this usually a company would release $3,000 back hoping you would later on come back and purchase and recommend the company to others. The General RV in Huntley was only interested in a purchase and will keep my $3,000 down payment until I purchase which they do not care I'm a single mother who's financial means have changed and buyers remorse set in the next following day and again I never took possession of any RV they never ran anything but my credit. The General RV in Huntly never contacted anyone to finance because I alerted everyone the next day which was that Monday 1/23/23 at 5:30 AM they I could not move forward and it has been Hell / sleepless nights and no concerns of The General RV in Huntley problem if I want my deposit back but they still want me to conduct business with them. I found out in IL if you put a down payment down at a convention center and The General RV has a sales building in Huntley which I have never been to the location we never got that far you can cancel but the company goes by Michigan law which is different from IL law Michigan has a non refundable clause you are locked down and force to purchase or like me I have just lost my $3,000 down payment can anyone help me I really need my $3,000 back I can't afford to purchase a RV or to lose my $3,000 due to my situation changing and I have kids, someone please help me

Service after the sale is NONEXISTENT. Try to call and make a service appointment before you buy from these people. Read the low reviews before trusting these people or you will regret it as I do.

I am making payments on a camper I cannot use!

My next call will be to a lawyer in Lynchburg for a consult on RV Lemon Law.

I purchased an equalizer hitch when I purchased my trailer from General RV, they set it up for me and had it all attached and ready to go when I took it home.

I was January so I just took it home and parked it. Never thought another thing about it.

Now its camping time. and I am hooking up my trailer, and what the H... there is a 12k ball on my 14k hitch.

Of course I didn't look at it when I picked it up the trailer was already attached.

This is clearly a liability issue for them if this caused a problem.

Even if they didn't intentionally do it. And if they did do it intentionally do it; its plan fraud.

what is wrong with these people?

What is wrong with this picture?