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Georgia Power

Georgia Power review: I want the charges taken off

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6:30 pm EDT
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I have paid my bill every month through Auto Pay. I have never had an issue. Well something happened in July and the system sent me a text saying My payment did not go through. I then pulled my card off and added it back again. The same card. The system charged me 30 dollars more to pay it again same card and same day. I got an text message in August saying after I paid my August bill and in that same month it charged me twice the same amount. Ine payment went through and then second one they tried to charge was also charged. They charged me twice for the same bill. Then I get a charge for Nexy month now keep in mind Sep has not came out yet. They are saying I owe 177.00 plus 30 dollars for it not going through. I paid and it went through and they tried to charge twice. So they are now saying I owe 200 dollars when I have already paid and it went through. This company is charging twice for the same bill and added 30 dollars. The manager I talked to was so rude and the reps. They could care less. The manager told me that the system generated the bill twice and I would have to pay it even through I did not make 177 dollars worth of electricity. This Ga Power is stealing from people. Get rid of aut pay if you have it they are charging people extra through this by double.

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    241 Ralph McGill Blvd NE 10th fl Bin 10105, Atlanta, Georgia, 30308-3374, United States
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    Nov 19, 2024