CB Telecommunications Globe Telecom I had to purchase data internet for the days I didn't have service.

Globe Telecom review: I had to purchase data internet for the days I didn't have service.

Shaley of US

Jul 04, 2024 2:05 am EDT

Verified customer

Featured review

Mar 12, 2022 - Globe disabled my free local calls and left the long distance call feature active, agent on the phone can't explain why,

Mar 21, 2022 I lost my internet service

As the tech keep canceling and completing my Job order

Mar 25, 2022 the tech finally said the cables were stolen

Apr 3 2022 Globe agent at SM canceled my phone service and told me the bill will be adjusted. They will also connect me to a Fiber service to get my internet service back because the cable keeps getting stolen. Agent also said the bill will automatically adjust

April 8 2022 I terminated my service over the phone

April 23 2022 I got my bill with the full amount from Mar to April

may 15 2022, I went to their 1 and only remaining office in Bacolod. I asked if they can fix the issue but wants me to sign up for an upgraded service. I said I wasn't interested with the upgrade and decided to cancel the account. she wrote me an over 6K amount to pay because I terminated my service.

No bill or breakdown of the charge was provided

I asked the Clerk what was my last payment 2x and she didn’t answer. Couldn’t explain the breakdown of the 6.5k.

July 2, 2024 a collection agent wants to collect payment and they cannot provide a bill or breakdown of the charges

Desired outcome: Globe to provide a final bill and adjust the charge when they couldn't get the service working. They also convinced me that my contract has ended which is why I had the phone service removed which they did.

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Stock Transfer Service, Inc. (STSI)

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Investor Relations

+63 910 289 6581
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Globe Telecom address

The Globe Tower, 32nd Street Corner 7th Avenue, Bonifacio Global City, Taguig, 1634, Philippines

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Oct 29, 2024