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CB Banks GO2bank Refund check of 608.13 never received
GO2bank

GO2bank review: Refund check of 608.13 never received 21

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8:53 am EST
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Ok on Dec.1 the it's deposit 608.13 in my account well I couldn't get to my founds bc my Google account was closed and I had no access to well bc I didn't have my Google account the go2 bank was under I couldn't active my card with go2bank so I closed the account and ask for a refund of my money they said they will do so.. ok well then I ask how long they said two weeks I'll get it. So four weeks went by and the check was lost so they sent a second and cancelled the first one out and still no check from the it's been three months and counting and I call everytime I do they give me a deffrent story

Desired outcome: I just want my money and nouthing more

21 comments
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Bobbi waugh
Jackson, US
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Oct 20, 2022 7:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am having same problem it's been seems march they have had my social security check deposited to a account that I never had right email or phone number keep starting another account instead of fixing I'm going to contact attorney and get my money around 1400 dollars still no check but company promise it was getting sent out did u ever receive yours I'm contacting lawyer or better business like asp they have had time I got evicted over not paying my rent they should be responsible

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Dean L Young
Taneyville, US
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Jun 04, 2023 9:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please help me

My go2bank account was permanently closed few days after i receive my tax refund. I have so much amount in there please look into these.

Get me back on my account i need my money. email : deanyoung0980@outlook.com phone number : [protected]

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Aubrey White
US
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Jul 31, 2023 7:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

my card was on the 7th of july. i sent in docouments and the card was unlocked on the 9th... on the 11 my card was locked back up and has been since...i was told my case will be resolved within 10 days .. and i has been that and still nothing i have bills to pay and i dont care to keep this account any longer i just need my money

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LeAnnTaylor
US
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Aug 12, 2023 2:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I cashed z check on their app today for 339.97.well I found our that the app placed my funds on someone else's card.i want my money. I called go2 and ingo and they both keep pushing it on other company

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Klowe8780
Ozark, US
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Aug 29, 2023 6:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Have not been able to activate card due to incorrect login credentials. Someone changed my login information and they won't give me the correct info.

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michael clofk
US
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Aug 29, 2023 6:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This bank is complete trash... They are the absolute worst bank I ever had a account with, they do anything to give u a hard time.. they offer no assistance to any legitimate problem... Do not bank with a Go2bank..

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Terrance Bell
US
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Aug 30, 2023 4:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My card is not working ,saying it's invalid and my direct deposit is not there and it's always there, where is my money at and why can't I use my card, I'm hungry and I have bills to pay..my job has sent my direct desposit..it's from bata plastics .

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GoddessQueen
San Diego, US
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Sep 11, 2023 9:25 pm EDT

Every single time, I attempt to log-into My checking account; the go2bank website page does not allow Me access! Ever! This is unacceptable!

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Jimmy Edwards
US
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Sep 26, 2023 8:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi my name is Timothy Edwards I have a go2bank account and it's $ 172 in the negative and I don't use it like that a go2bank charging me $15 dollars every time I use it I don't understand why I was to dispute it cause it cuts into my ssa check every month I can pay my bills like that I want to file a companit

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Teighlor Marsalis
US
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Oct 11, 2023 1:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I opened an account with them, set up direct deposit. My employer deposited it 9/24 and it is 10/2, they have NO IDEA where the money is! DO NOT USE THIS BANK!

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Shantia Moffett
US
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Oct 12, 2023 4:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Have not had a response so I would love to leave my number need a call [protected]

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Terry Battle
Tomball, US
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Oct 22, 2023 2:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My dispute on September 30 for 83$ I only did it on the September 29

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Jeff Sickafoose
US
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Nov 02, 2023 5:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

!

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Lean Watford
US
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Nov 13, 2023 8:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have several transactions on my account that I did not authorize. I have the forms filled out an pics of the transactions that were not authorized by me. This is not the first time I've had this issue but is the first time it's been goin on for months an months. How are people able to use our information?

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Jeff Sickafoose
US
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Nov 13, 2023 3:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Go ² bank is holding my money. Keep lying saying they sent my check its been four months nothing! Cust service: is no help if I can even get thru. I'm going to involve the poice and sue for mine and pain for having to go without lost my housing homeless stranded, etc. This is felony theft and fraud!

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Michael Reed-McDonald
US
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Nov 28, 2023 2:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I receive my tax refund,11/16/2023 I made a few transaction on 11/20/2023 my card was blocked permanently in my account was closed I have call multiple times in they are telling me my account in under review I haven't receive any emails about the freeze of the account

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Lj81
Fairfield, US
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Jan 07, 2024 6:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Reported fraud , they supposedly locked account but fraudulent charges were still processed , customer service needs to learn English

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Jameskirk59
dunn, US
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Jan 07, 2024 10:41 pm EST

My GO2Bank debit card, notification says my card is locked, but my phone says it is unlocked. When I called the customer service and put my card numbers and security code it says it is invalid numbers, I checked it 4 times to make sure they were right. So I can't get in touch with customer service.

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Bobbie Waugh
Wellston, US
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Mar 02, 2024 12:43 pm EST

Bobbi waugh1/5/1974

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NellyATF
Philadelphia, US
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Oct 20, 2024 7:40 am EDT

I got my issue resolved and I was able to access my funds, send a mail greendothelpcentre@aol.com for a fast response and solution.

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Richard Marcuss
US
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Nov 24, 2024 7:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I got my issue resolved and I was able to access my funds, send a mail greendothelpcentre@ aol. com for a fast response and solution.

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