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GoGo Travel Complaints 1

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8:00 am EDT

GoGo Travel Failure to purchase Diney Tickets that were paid for

I purchased a vacation package from Stacey Chriss and Ana Soto of Book One on Me. This package then was booked through GO GO Travel Agency.(Not known until much later). I paid for Disney Tickets; 4-Day Hopper passes for 1child and 5 adults. She did not provide the tickets or refund my money. I lost two days of my vacation for my grandchildren trying to locate the tickets. I finally had to take money from my savings to re-purchase the tickets. This was the week of May 18, 2008.
I still have not received any information. Stacey Chriss's phone is disconnected. I spoke to someone from Travelocity because the reccomendatiion of Ms Chriss came from them. This was of no assistance.
I would appreciate any help in getting my money back.
Thank You

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tseraph
Virginia Beach, US
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Aug 21, 2009 4:08 pm EDT

I also have a bad experience w/ GOGO Travel & their Agent.

having never used a travel agency before- I trusted the agent to schedule the vacation we asked for- the 2 things required were not given- 1st hotel did not have airconditioning and after 15 hrs of flying- we had to change condos-
2nd hotel we asked for a pool- instead we we booked in a sister hotel and the pool was a 2 block walk down the street.

we never once asked for a discount bargain vacation- but that's what we booked- when asked for re-imbursment to the hotel change we were denied because we did not call immediately (I wasn't told I was required too- so an additional $1000 came out of our pocket. I could have booked the whole thing myself online for over $2000. less!
I do not recommend GOGO Travel to anyone!

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Overview of GoGo Travel complaint handling

GoGo Travel reviews first appeared on Complaints Board on Jun 6, 2008. The latest review Failure to purchase Diney Tickets that were paid for was posted on Jun 6, 2008. GoGo Travel has an average consumer rating of 1 stars from 1 reviews. GoGo Travel has resolved 0 complaints.
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  1. GoGo Travel Contacts

  2. GoGo Travel phone numbers
    (781) 551-8100
    (781) 551-8100
    Click up if you have successfully reached GoGo Travel by calling (781) 551-8100 phone number 0 0 users reported that they have successfully reached GoGo Travel by calling (781) 551-8100 phone number Click down if you have unsuccessfully reached GoGo Travel by calling (781) 551-8100 phone number 0 0 users reported that they have UNsuccessfully reached GoGo Travel by calling (781) 551-8100 phone number
  3. GoGo Travel address
    485 Walpole St,, Norwood, Massachusetts, 2062, United States
  4. GoGo Travel social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
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