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CB Auto Parts and Repair Stores Goodyear Tire
Goodyear

Goodyear review: Tire

T
Author of the review
9:55 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I have been taking my cars to Goodyear for many years and I have to say that last Tues was the I was treated the worst. I took my car in for an oil change and to replace 2 tire pressure sensors. The guy that changed the sensors put a hole in one of my tires. These were brand new tires. Goodyear did buy me another tire; I would just have to wait till that afternoon to get it. I was told during this service that i needed rear brakes ASAP. I told them to go ahead and replace but they didn't have the parts needed at the time. As I was getting ready to leave, I was informed that they found the parts to do my brakes, so I waited a little longer. hence, this is the second time my back tires were removed. After brakes were done, I had to leave and come back in a couple of hours to get new tire put on until then I had to use my donut spare. Once new tire was put on the office guy, Frank, told me he needed to show me something on my tire. He showed me a bubble on my tire, which was not there when I brought car in, He then told me to get it fixed ASAP and walked off. I just spent over $700 in your store and your associate shows me how much he cares about my safety by shoving me out the door with a bubble on tire that looked like it could bust any moment. This is a tire store, right? I believe the associate that removed my tire damaged it like the first tire he busted only he stopped before tire popped this time. I think that's why I was being rushed out of there. I think Goodyear owes me another tire. That bubble was not there when i brought car in. If it had been, I think he would have seen it while taking tires off 3 different times. It was not seen until new tire they had to replace was put on and service was done. I am asking you to replace damaged tire as soon as possible. It is very dangerous for me to ride around with a bubble on my tire. Thank you

Desired outcome: I would like my tire to be replaced with new tire.

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  1. Goodyear Contacts

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  3. Goodyear emails
  4. Goodyear address
    200 Innovation Way, Akron, Ohio, 44316-0001, United States
  5. Goodyear social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
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Goodyear Category
Goodyear is ranked 12 among 493 companies in the Auto Parts and Repair Stores category
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