CB Travel Agencies and Tour Operators GoToGate 2 year wait for a refund for cancellation of flights

GoToGate review: 2 year wait for a refund for cancellation of flights

Steve Copperwheat of Maidstone, GB

Jul 10, 2024 9:52 am EDT

Verified customer

Featured review

Flight details:

Outbound BA2732 31/july/2022

Inbound BA2733 07/Aug/2022

Order No. LK4HA1

GoToGate Ref. JN8WW4

We are still waiting for our refund for this BA flight cancellation

Refund status states: Case closed after no response from BA !

They claim they have not heard from you - Both parties appear to have closed their cases and at a stand off !

Total paid = £ 1,605.19

Please urgently advise when we can expect to receive the refund

Claimed loss: £ 1,605.19

Desired outcome: Full refund

Confidential Information Hidden: This section contains confidential information visible to verified GoToGate representatives only. If you are affiliated with GoToGate, please claim your business to access these details.

GoToGate - payment debited but no ticket processed 32

Resolved

GoToGate - customer service 4

Resolved

Replied

GoToGate - ripped off, took double payment 1

GoToGate - Airline tickets 2

GoToGate - I made double booking/reservation. 2

Resolved

Replied

GoToGate - Very nice company

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GoToGate - non existent customer service.

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GoToGate Contacts

GoToGate phone numbers

+1 (646) 558-7089
+1 (646) 558-7089

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8%
Confidence score

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14%
Confidence score

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20%
Confidence score

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33%
Confidence score

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9%
Confidence score

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14%
Confidence score

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20%
Confidence score

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33%
Confidence score

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20%
Confidence score

Spain

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Switzerland

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Turkey

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50%
Confidence score

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33%
Confidence score

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Hong Kong, Indonesia, Thailand, Vietnam

More phone numbers

GoToGate emails

customer.relations@etraveli.com

100%
Confidence score: 100%

Support

GoToGate address

Miami, Florida, 33131, United States

GoToGate social media
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Sep 04, 2024