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CB Travel Agencies and Tour Operators GoToGate Flight changed from 15 to 42 hours with no refund or support
GoToGate

GoToGate review: Flight changed from 15 to 42 hours with no refund or support

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11:50 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

“I booked a flight through GoToGate, and they changed my flight from 15 hours to 42 hours without any explanation or adequate compensation. They also refused to refund the seat selection I paid for, and the customer service was extremely rude when I tried to resolve the issue. Very disappointed with the lack of support and the drastic flight change without proper communication.”

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More GoToGate reviews & complaints

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  1. GoToGate Contacts

  2. GoToGate phone numbers
    +1 (646) 558-7089
    +1 (646) 558-7089
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    8%
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    14%
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    Confidence score
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    Hong Kong, Indonesia, Thailand, Vietnam
    More phone numbers
  3. GoToGate emails
  4. GoToGate address
    Miami, Florida, 33131, United States
  5. GoToGate social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 26, 2025
  7. View all GoToGate contacts
GoToGate Category
GoToGate is ranked 11 among 61 companies in the Travel Agencies and Tour Operators category
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Most discussed GoToGate complaints

I have been dealing with this matter since December 3, 2020
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