Had been buying with GovDeals and its associated companies (ie, federal military sales) since 2006. Recently, GD has started hosting listings from shady businesses (in our case, towing and veh. repo) who are practicing questionable sales practices (a clear title in most states means either a title in the name of the seller, or court seizure documents), such as listing vehicles with "clear titles", yet the titles are still in the names of the people the vehicles were seized or repo'ed from. Our dispute was over shipping on a less than $100 total purchase. The seller posted a poorly worded listing, then refused to adhere to the terms, instead falsely claiming we demanded a refund of the purchase price, which we did not do. We considered the paid for items as a loss and suggested the seller donate them to charity. Our previous purchase was a 4X4 dually diesel Ford F350. GD locked our account and refused to back us up on the dispute. We are done with them. A loss of a 18 year customer who has spent over $100K. All over less than $100.
Claimed loss: Loss of account and reputation
Desired outcome: An apology for claiming we demanded any refund, which is untrue and flase.
Confidential Information Hidden: This section contains confidential information visible to verified GovDeals representatives only. If you are affiliated with GovDeals, please claim your business to access these details.