Kirkland's Home
Reviews and Complaints

I’ve bought a lot of paper towels from Costco in the 30 years plus that I have been a member and they have always been individually wrapped.

My latest purchase was not individually wrapped which makes it impossible to store so that they remain clean.

Might work well for industrial use but not for the home.

I will purchase paper towels elsewhere for now.

On December 20th, 2022, I purchased three (3) mirrors at the store 861 located @Market St. @ Heath Brook. One of the mirrors is showing a black stain in the lower corner. The other two mirrors are OK, nothing is damaged. Transaction Number for this purchase was [protected] in the amount of $264.78. I called the store they said they can not do anything that I had to call corporate, I called Corporate and they said they can not do anything either, that I have to call the store again and try to have them replaced the mirror. I am very sorry, I am the customer, I paid for the items and no one is going to put me in the back and forth situation. The mirror was purchased 2.5 months ago, on March 20th it will be 90 days that it was purchased. Never had this issue with Home-goods or any other store that carry mirrors. I am very disappointment and if this is the way Kirkland handles the claims from the customers, regarding defective merchandise, I will never purchase any items from this company.

I just had three counter chairs delivered yesterday, (8/2/22) one box torn up, open and the chair inside was broken. The chair was wrapped in plastic but there was just brown paper taking up the rest of the open box. The second box contained two chairs. This box also had damage but not as bad and was sealed. This also contained two broken chairs. So customer service refunded me after I sent pictures. However, fed ex is picking these up tomorrow and I have to make sure the boxes are sealed. So, I have taken a lot of time and effort to get this mess out of my house and now I have to seal this broken and damaged box or fed ex won’t pick it up. These are very big boxes as these are counter height stools! I have not been offered any kind of credit whatsoever just some “sorry’s”. I have been shopping at Kirklands for years and spent alot of money there and am literally in shock that this is the best they can do! DONT get a Kirklands delivery or you’ll do all the work and get nothing but a headache. I really thought Kirklands had more credibility than this. Claire Stiegemeier, St Charles Missouri

CVS stop using plastic petroleum Bags stores started taxing extra $1.00 per plastic petroleum checkout Bags. Use Paper Carry on Bags or recyclable carry on Bags.

Silk Microcapsulation nano-technology new plastic Bags Bio-degradable technology after humans die garbage leave behind breaks down in soil and biodegradable.

New Garbage Bags Bio-degradable Silk Microencapsulation technology Breakable and Bio-degradable non-petroleum plastic pelate based not pollute environment landfiill biodegradable

Silk material new plastic Bag with nano-technology stronger durability.

Silk Non-Toxic material and degrades naturally in human body. Replace synthetic polymer with Biodegradable counterpart.

Microcapsule size thickness characteristics of materials.

Shrinkflation less sheets of plastic Bags but the companies charging more money costs of materials build new silk plastic Bags only 1235 sheets to 200 sheets Bags per Box

Rolls of Toilet paper and Rollas Kitchen towels shiringking (Shrinkflation)

Potoato chip Bags expensive less chips in their that is okay the consumer stop eating unhealth carboydrate potato Chips gain weight hard to lose weight

customer no longer eats French fries or Beef patties cut CO2 carbon and methane from heating up the earth. Parts of planet is dry desert lack of water and forest fires Yosemeti mountain Meriposa California Burning blackouts and water shortages and Parts of country rising sea levels and rivers mississippi river Columbia Missouri and parts of Kentucky and Florida have submerge under sea level and north of Germany undre water and India under water Monsoon rainfail from too many cars american children gas guzzler burning fossil fuels healting up earth temperature this summer 2022 Spane and Lesbon, Portugal and France 2,800 people died from summer hot heat wave.

A football player tied apartment Texas summer heat Wave

Polar Bear population not survive polar ice sheets north pole ant-arctica being ice freee sea level rise by [protected] we all have to live on Boats make a living river, Lakes and Ocean like

Keven Costner movie

"Water World"

Movie British; "Not without my children" British starving famine

I bought 400 gloves lg(200 e/ box)for my co.I pulled out single gloves at a time and they rip.Sometimes when pulling them on they rip.there are pin holes in the fingers.I love these gloves, they are lightweight, fit well and sturdy.I have a photo.I would like gloves to be replaced.I would be happy to have them shipped to me at the address attached.

On 2 April 2018, we purchased a 2.5 lb. bag of KIrkland's Asian Snack Mix. The flavors of the separate food items in this mix are barely palatable. The flavor of the Wasabi Seaweed Peas is particularly bad. Costco used to carry a large bag of snacks called Oriental Mix (I do not recall exact name) that was delicious. The current Asian Mix is a poor replacement for the now-discontinued mix. Would it be possible for you to bring back the Oriental Mix? I will probably throw away the 2.5lb. bag of Asian Snack Mix--it is that bad. We have been Costco members for years, and this is our first complaint!

Thank you,
Judy Van Roy

I have bought this product for years and I usually love it. This batch seems to be dry and over-roasted, but not burned. I will return it to my Tucson Costco. I just wanted to provide some feedback in case you are concerned with quality issues when a product is returned. This complaint may seem unimportant, but I know how hard Costco strives to meet customers' expectations and does care about high quality if I am to believe the articles in Costco Connection.

Hi,
i bought kirkland organic raw honey from costco before 4 months. i used half of the bottle which contains 3 bottles. since 2months i observed something is seperaed from liquid substance. the liquid substance i used it. it is crystalying more rapidly.this is what we are not expecting from you.please take some precautions to not to crystalize.due to some glucose in it i will turn into crystal from which is very difficult to use.i dont need refund . plz take this into consideration.we are costco lovers.we expect that we can get the best there.

So disappointed.
So strange to live in the US and to wait for your order for almost a month. Counting that I live not so far away from Tenessee,
Everything was ok with my order, it was in stock, it was shipped on time, but who knows why it took one month to reach its final destination.
I urgently needed the item and didn't expect them to make me wait for so long.
There's something to work on, guys. Most of the people are impatient...

Ordered several items from this site and asked them to deliver things at my local store. When I arrived to pick up I found out that two items were missing and when I contacted Kirklands customer care they said that these two items were out of stock. Great, but no one ever bothered to call me and inform about that! Asked for a refund and of course they said no. Never again!