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CB Taxi Services GrabCar / GrabTaxi driver asking me to cancel the trip, and I was late for boarding time...
GrabCar / GrabTaxi

GrabCar / GrabTaxi review: driver asking me to cancel the trip, and I was late for boarding time... 93

S
Author of the review
3:46 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi, good evening, I'm students from uitm 1, and I wanna make a complain about this driver, alza silver colour QCF 5440.. I was booked the trip go to airport, and he accepted, but he say he Don want to go down there area because too traffic jam, and he ask me to cancel it...
I was rush my time, my boarding time is 530pm...
Hopes grab management can fix it up... tq

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Chel
US
Nov 12, 2018 10:57 am EST

I booked a grab taxi from sm mall of asia (Padi's Point) to my home quezon city, then a grab taxi driver accepted it but refused to look for me even if i'm in the right picking up point. He told me to just cancel it.

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Miey
MY
Nov 12, 2018 2:19 pm EST

Hai . Sy nk komplen tentang trdapat 2/3 driver taxi yg cancel booking. Sy tggu 10 minit senang2 cancel booking . Nak dpt grabcar / grabtaxi susah area Selayang ni . Kalau dpt pn ramai yg tak nak ambil penumpang . Kenapa ye ? Sy pergi keje kdg2 dah lambat sbb grabcar cancel booking terpkse crik lain .

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Nico Montero
US
Nov 12, 2018 8:18 pm EST

I book a grab car from hotel sogo aurora branch to naia terminal 2...

I left my phone S6EDGE PLUS on the grab car of Russell Agabin Retirado because i ask him if i can charge my phone on his car... due to im late in my flight to singpore i forget to get my phone on him..

Kindly help me to check with him..
Thanks

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Phau
US
Nov 12, 2018 9:35 pm EST

211p lang po sa grab car app ko. Pero siningil ako nang 522p. Saan may prob? Sa grab car app ko o sa driver?

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Pem Cirelos
PH
Nov 12, 2018 11:41 pm EST

We still have a promo code "gc100c" that will discount you 100pesos but unfortunately this driver told us that the promo was already expired but I believe that it will expired on January 12 and the driver told us to pay a fix fare without the promo

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Jasmine Lim
SG
Nov 13, 2018 1:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

On 14th January 2017, I booked a GrabCar but did not board as my friend was drunk.

Booking ID: IOS-[protected] (Driver Teo Jinghan), however, still charge an amount of $31 to my mastercard even though I have cancelled the ride.

I hope a refund can be made for the ride. Thank you.

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Prince Koo
US
Nov 13, 2018 1:57 pm EST

Driver Jovel Calubay Macapanas charged my friend P2, 500-3k for me vomitting on his car. Is that the usual charging rate?

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Clarise Pelayo
US
Nov 13, 2018 5:26 pm EST

My email is clarise06281988@gmail.com
This is my first time to rise grab and tried to use grabcar promo code but it is not working

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立劲
US
Nov 13, 2018 5:54 pm EST

I booked a grabcar SLH4108M under the name of Wong Kelvin on 27 November 2016 at 10.28am. The driver picked up somebody else, i went up to him and ask why he told me he only drives for Uber and not Grabcar. I don't think this should be the way of getting customer, driver driving for Uber and Grab at once. This is horrible!

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Jag_m
SG
Nov 14, 2018 1:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Very very bad experience. First time trying Grab Hitch but driver did not show up, completed my ride and charged the fare to my card. Wasted my time to get another driver. Poor!

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Danjo Delacruz
US
Nov 14, 2018 5:39 am EST

November 13, 2016.
Grab taxi plate number : AYS 767
Grab Driver : Leonard Calosa

Grab driver accepted my ride and didn't arrive. He's not even canceling the booking until today (November 17, 2016).

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Tt1127
MY
Nov 19, 2018 8:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Already complaint 1day still not reply, I know nw crab car company very big and rich, but like this [censored]ing service, how big also is nothing.

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ssfafaf
US
Nov 19, 2018 4:01 pm EST

The driver was smoking in the car and used an hour to reach the destination when the estimated journey time is about 15 minutes. Worst experience had.

  1. GrabCar / GrabTaxi Contacts

  2. GrabCar / GrabTaxi phone numbers
    +63 883 7100
    +63 883 7100
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    42%
    Confidence score
    Philippines
    +65 6570 3925
    +65 6570 3925
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    20%
    Confidence score
    Singapore
  3. GrabCar / GrabTaxi emails
  4. GrabCar / GrabTaxi address
    2/F ACI Group Building, 147 H.V. dela Costa Street, Salcedo Village, Metro Manila, Makati City, 1227,, Philippines
  5. GrabCar / GrabTaxi social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
GrabCar / GrabTaxi Category
GrabCar / GrabTaxi is ranked 19 among 31 companies in the Taxi Services category