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Greystar Real Estate Partners

Greystar Real Estate Partners review: Unexpected charge

S
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6:37 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Good afternoon, I was charged on August 8th 2023 for not picking up my dogs waste off the ground. I would like to start off saying I have never left my dogs waste behind. With that being said I was charged $250 for supposedly leaving my dogs waste. I have never signed anything agreeing to this and I asked for it to be show where it says in my lease that they have the right to charge me $250 for dog waste, and it is not in my lease. When i asked the front office they had no idea what to say or where even to tell me to look in my lease for it stating this. Even if i were to leave my dog waste It is extreme for a first offense to be $250. I see dog waste left open the ground all the time that apartment complex does not pick up to test to see which dog it belongs to. I feel as though this is a pick and choose situation that is very unfair, and not shown prof that they are aloud to charge the fee that they do. When i moved in i was not informed nor signed anything stating anything about a $250 charge.

Desired outcome: My desired outcome would be a refund of my money. I know other people in the apartment complex who have been unreasonably charged like myself and have gotten a refund.

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    Mexico
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  4. Greystar Real Estate Partners address
    18 Broad Street, Suite 300, Charleston, South Carolina, 29401, United States
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  6. Jenny
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    Nov 20, 2024
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Greystar Real Estate Partners Category
Greystar Real Estate Partners is ranked 14 among 374 companies in the Residential Rentals category