Gulf Royal Travels & Tourism
Reviews and Complaints

I paid AED 5,000 for 14 nights package on 05-June-2019 at Millennium Building, Abu Dhabi, but I didn't use any of it. I could not use any of it due to covid-19 pandemic. They didn't pay back my card interest too meanwhile. Now I wanted to give a try and just realized that they disappear with our money. Anyone out there to help on this?

Please contact me [protected]@yahoo.com

On January 30, 2023, my attempts to reach the Gulf Royal team for reservations proved futile. Their phone numbers and email addresses are inactive, leaving no means of communication. In 2018, they had invited me to Mariott Hotel Abu Dhabi for a travel package, where I purchased a 9000 AED package. However, they seem to have disappeared without a trace.

Now if anyone knows anything about them or how to proceed legally here in Abu Dhabi please guide me through.

I took the membership for AED 9000 back in 2019. It was not too soon from the day I purchased that I realized something was off. I rang them up to refund the paid amount, but it was refused by an email response. Later when we tried to book a room for hotel, twice, but they responded with no availability of rooms and they did not suggest any other hotels or day that it would be available, which was the contrary to the mention of suggestions in their policy.

Also mentioning, the promise of paying back of installment interest was not fulfilled.

I bought the holiday package for 10000 AED from Gulf Royal travels at Marriott hotel Abu Dhabi. I have used their service one or 2 times. After that when I tried to reach them for new bookings there is no response. I went to their office several times in Abu Dhabi and found closed and their phone numbers were not working.

The sales head Ravina and the customer care Darshan gave lots of promise and assurance and convinced me to buy the Package. Both seems to be fraud.

Please I need a help to get my money back.

My name is A.P.Dinesh. I attended a Program conducted at Marriott hotel in Abu dhabi , next to Al Wahda mall by Gulf royals Travel and Tourism. We took a holiday package , date of issue 30/01/2019 , 35 days package for AED 10, 000/- We did the payment with ADCB bank and was told that the interest would be paid back. Some gift offers were also promised. Have been trying to reach them since then. Since two years there is no response to calls or mails.

[protected]@gmail.com

My name is Samuel Fritzrald Moses . I purchase a life long package for AED 9000 and paid the cash one time. they had sent a mail to [protected]@yahoo.com confirming that they had received the money. Today i want to book a hotel in Fujairah and sent a request to [protected]@gulfroyaltravels.com. i tried to call them for confirmation but no response. Is there any possibility that i get the money back .

This the reference they gave

Welcome to GULF ROYAL TRAVEL & TOURISM L.L.C ( Mr. Samuel Fritzrald Moses ) (GRTT-AUH-1961)

On 20/02/2022, I sign a contract with these thieves for 60 nights package, paying them 16,000 AED. 1 year and half (Corona situation) was a golden chance for them to give false excuses and close their office because of precautions, They were replying my calls and giving hope of refunding the money till one day they stop answering and after I visited the office; I found that office is completely empty and they ran away.

I still trust that UAE Gov. will help us to get our money back, I also heard that they did this in one of the gulf countries before UAE and they are planning to scam a new gulf country after that.

MY MEMBERSHIP NO. 1420

I am a member of gulf royal Travel since 2019. I have traveled only 1 place after that. Nowadays they are not answering the call and not replying to my emails.

We were scammed like many others. We bought a package of 5000 Dhms back in Feb 2019. Big promised were made & exactly Feb 2020 I Contact Them, I Buy Again 1000 dh.

We didn't use it even for single day or night, However in 2020 July when we tried contacted them, we got to know that the company has completely shut down. It's heart breaking and not a small amount that one can forget and move on.

I Request UAE Government to Take Some Action... And this Program was Done In UAE.

In This Program LULU Management and DANAT Hotel is Also Involved in This Program...

I Request UAE Government To Take Some Action...

In 2020 I got a membership with them they charged me aed 2200 after 10 days they have gone as I was trying to book for the new year. It was a guy his name was aftab his number was +nine seven one five five two two tree seven six two for sure not working by now was telling me how loyal his customers were and all these empty things. I have an email confirmation for everything even a contract worth 2.2k

In Nov 2019, have paid 7000 AED to Gul Royal Travels and Tourism for 30 days package. On the next day have realized its not a safe company and requested for cancellation and refund.

Company promised me for whole refund, which they didn't done yet. They keep on extending it. Due to pandemic office was closed and after re-opening they requested for a month to process it.

Now, no one is responding to my emails & calla. They are cheaters, dont believe any of these kind of Travels companies.

@Ashwathy is the one from Hamdan branch has promised for refund every time.

Please we need a help to get our money. back..

here is my email venkat.[protected]@gmail.com

Amount - AED 7,000/-

Package- 30 DAYS

Date of Booking - 1-Nov-2019

My parents unknowingly went to the meeting in Marriott hotel organized by Gulf royal travels. After all the false promises, my parents took the membership thinking it will be beneficial for their kids.

After pandemic, there was no response from these people and office was shut down.

There was a lady called Aswathy, who is really good in words and made us believe, they will arrange tour package.

After a lot of follow up, they gave us a 1 night stay package in Abu Dhabi and then later there was no reply to calls or mails. The government and officials should take action against these fraudulent people who are playing with others money.

I paid AED 5,000 for 14 nights package on 05-June-2019 at Millennium Building, Abu Dhabi, but I didn't use any of it. I could not use any of it due to covid-19 pandemic. They didn't pay back my card interest too meanwhile. Now I wanted to give a try and just realized that they disappear with our money. Anyone out there to help on this?

I can be contacted at [protected]@yahoo.co.in

I also got SCAMMED by this Luxury Club Holidays on 2020 March. We took a holiday package , date of issue 04/03/2020 , 30 days package for AED 10, 000/- We did the payment with ADCB bank and was told that the interest would be paid back once the full payment is done, Which we never received. After that, due to Covid we could not use the services and then when we visited their office in October 2020,there we learned that, their office is closed. Now I am trying to contact them almost everyday via email, but no response. Phone numbers are switched off. Please help me get my money back.

I paid about AED 10,000 for a tour package in 2019. I tried sending email and calling the company; but unsuccessful. It seems like the company is not operational Abu Dhabi. Does anyone have similar experience?

They are big time fraud. Took money and never gave us any holiday service. Whenever i went to their office in Hamdan Street Millennium Tower it was always closed. Watchman says they felt the office premises more than 1 year ago. The Royal Gulf Tourism / Darshan is a big time fraud. i heard that they are doing business in Bahrain with one Nagadra, Ragi and Ashwathi under the banner name "Arab Asia Travels". When i called them the so called customer service manager said he dont know Darshan. How to take legal action against these fraud companies?

I know now that i am not the only person who become the victim of cheating..

Hotel stay package for 60 nights @ 12,000 aed paid in Dec-2018 was paid to Gulf Royal travels, thereafter due to Covid and restrictions could not avail the services till 2022.

Now when we are contacting from February 2022 there is no response from Gulf Royal and came to know that the company license seized and ran from the place. Their office is closed

I also got cheated by this gulf royal travel and tourism on 2020 January. They also propose me their holiday scheme for 30 days and they said me that I can travel any country, anytime I want for 30 days for which I had to pay them 9000 Aed which I paid them in cash so they gave me 2 complimentary trip for Oman musandam and some other place but I got to use only the oman musandam after that corona wave came so I could not travel now when I e-mail them or call them I get no response. The guy in the pic is the one who talked me into buying this holiday scheme.

That is this company. A scam.

We paid about AED 9000 with a promise of a good travel package. Now nothing is given to us as promised. Mobile numbers are closed, and emails not been responded to. My money is lost.

Shall never trust a company such as this.