Menu
For Business Write a review File a complaint
Hallmark Customer Service Phone, Email, Contacts

Hallmark
Reviews and Complaints

www.hallmark.com

Learn how the rating is calculated

1.1 4 Reviews 426 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Hallmark Complaints 426

ComplaintsBoard
F
3:41 pm EST

Hallmark hallmark movies

I was caught by surprise. We have been watching Hallmark movies for a long time. Now we are being subjected to values we don't share. I was irritated that we watch an entire movie and they slipped it in at the end. It destroyed the movie for us - don't remember what the movie was about but sure remember the shock ending. Goodbye Hallmark! It was fun for awhile.

Read full review of Hallmark
Hide full review
ComplaintsBoard
K
2:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark sad day for hallmark & upset grandma/mom!

I'm truly upset and sad that Hallmark is now making shows or ads etc with gay people. Very disturbing. Thumbs down 👎 to hallmark. This used to be my favorite station to watch. Not no more. 😢 Can't you please keep the movies and ads and shows without putting this content in them? My children and grandkids will not be allowed to watch hallmark any more.

Read full review of Hallmark and 1 comment
Hide full review
1 comment
Add a comment
R
R
Rose234
Killeen, US
Send a message
Dec 17, 2019 11:21 am EST

We can say the same about you!

ComplaintsBoard
A
2:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark hallmark movies

Super sad Hallmark decided to incorporate gays into their movies/commercials. This used to be one station I could let my kids watch and not have to worry about what they were watching. I don't understand why Hallmark can't stand up for themselves and tick to what you believe. You have lost the only thing you really had...MORALS. Because of this I will not be supporting your movies/cards/etc.
Signed: Sad mother

Read full review of Hallmark
Hide full review
ComplaintsBoard
F
11:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark hallmark movies

I am saddened by Hallmarks decision to delve into the LGBTQ realm of society. This has been the only channel on television that I could watch and not have that agenda forced down my throat. It has infiltrated our society and forced on our children. Hallmark was my place to go and still feel somewhat like the society I grew up in. With morals and not feeling that I had to monitor what the children or myself were tuned into. This is no longer the case. Yet another business has caved to the pressure to the lifestyle of those that choose to go against what is true according to God's word. I am truly heartbroken over this. What has become of our society? I can no longer watch this either. Jean

Read full review of Hallmark and 1 comment
Hide full review
1 comment
Add a comment
C
C
Conservative is OK too
US
Send a message
Dec 16, 2019 1:20 pm EST

I enjoyed many many Hallmark channels/shows/movies. Not all sites need to be inclusive of everyone. The liberals only believe in inclusivity when it includes their own and no one else has that right? Crazy. Good bye Hallmark...

ComplaintsBoard
C
10:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark all hallmark channels

I always felt like I could count of Hallmark to have wholesome, traditional values. I have quit watching all network shows because they have caved, to all the smaller, loud interests groups and are constantly trying to indoctrinate us with their non traditional values. Why do the 99% of us have to accept the 1% as being normal. I am disappointed that now I have to give up Hallmark. Hope you reconsider what you have done and give us what we expect from you. Safe watching for our families.

Read full review of Hallmark and 1 comment
Hide full review
1 comment
Add a comment
G
G
Ghost3724
Send a message
Mar 09, 2022 4:44 pm EST

I have reached out to Hallmark Care via email 3 times so far concerning my 2022 KOC Membership. I am not receiving the items in the membership, as promised. I never received the January Enewsletter. I had to email to request the February Enewsletter a few weeks ago. I still have not received the February Quarterly Newsletter with the $5.00 coupon. I am unemployed and I especially cannot afford to spend $50.00 on an Ornament Club that does not send me what I paid for was promised. I will be contacting the BBB and Aty General Office on this matter soon. If I can't get what I was promised I want a refund of my $50.00. Robin in Telford, PA

ComplaintsBoard
J
9:05 am EST

Hallmark commercial

From the beginning of time marriage between one man and one woman has been the cornerstone of civilized society.

I am disappointed that Hallmark bowed to Hollywood and their agenda to destroy the family. Those of us who stand for traditional family values will continue to stand for these values. I will urge all whom I have any influence with to cease viewing the Hallmark channel as well as its sponsors.

Read full review of Hallmark and 1 comment
Hide full review
1 comment
Add a comment
ComplaintsBoard
G
7:09 am EST

Hallmark lesbian commercial

I will no longer be watching your channel or visiting your stores. I have bought your cards and shopped in your stores my intire life. You did not need to make a commercial like this promoting homosexuality.? Why do corporations like your's that are known for being a wholesome child freindly company, decide that our country needs more controversy?

Read full review of Hallmark
Hide full review
ComplaintsBoard
B
12:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark zola ad with 2 women kissing

My family of 23 people have watched Hallmark for years because of the clean movies you have on your channel. We were saddened when we heard you places this Zola as on your channel but we are even more saddened to find out that after you removed it that you are considering putting it back on.

People who like clean movies watch your channel. People who like movies other than clean for the most part do not.

You will find out that this is a big mistake and will not be blessed in any way to caving to something that is not right in any way.

We are very hurt and saddened that you would even consider putting ads like this on your family channel.

Read full review of Hallmark
Hide full review
ComplaintsBoard
C
10:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark zola lesbian commercial

For years, I've enjoyed watching Hallmark channel with my children and my elderly mom. Why in the world would you think it is a good idea to show two lesbians kissing or getting married? It's confusing and perpetuating the idea that this is normal behavior. I promise that I will not be watching your channel again if you continue to show an ad like this. I always thought that you were a "family" channel. I guess not...

Read full review of Hallmark
Hide full review
ComplaintsBoard
P
10:33 pm EST

Hallmark hallmark channel

You have chosen to bow down to the will of intolerant bigots. After seeing the commercial with the two women being wed, I cried out of happiness, and when you listened to the million women complain, you disregarded the voice of FOURTEEN million Americans that appreciated that they were represented (4.5% of the US population belongs to the LGBTQ community).

My simple request to go back and remember what Hallmark was about. Telling stories about love, because love is blind.

Read full review of Hallmark
Hide full review
ComplaintsBoard
C
6:27 pm EST

Hallmark hallmark channel

Not going to insult you. Simply going to let you know that so many are disappointed in your choices. You have now willfully chosen non-inclusion and casting off of the needs and LOVE of others. When it comes down to it which side of history do you really want to be on? Hallmark, I urge you to include all. I send nothing but love to those who were "offended" by this, and urge them too to see the love in it. It is not a mirror of their own lives, it is a window into the lives of others."

Read full review of Hallmark and 2 comments
Hide full review
2 comments
Add a comment
D
D
Dodger183
US
Send a message
Dec 16, 2019 6:21 pm EST

we are boycotting all hallmark affiliations because of their decision to cave in to this trash. we don't want to see this junk on a family channel. if you want to see this stuff get your own channel and leave us good moral people and families out of your sinful garbage.

D
D
Dodger183
US
Send a message
Dec 18, 2019 11:23 am EST
Replying to comment of

first of all I am not catholic and second my standard of normality is the Bible which is Gods word. The Bible plainly says that homosexuality is a sin and there is no denying that, it also says to hate the sin and not the sinner which is how I Live my life. Just because you want to live that lifestyle does not mean that you have force that on everyone else. I am sad that the hallmark company who has always been family oriented and a moral and something we felt good about letting our children watch and we could watch as a family, now is no longer a clean moral family product. I dont want my kids subjected to that immoral conduct because it is totally wrong in Gods eyes and the Bible clearly tells us that. If you dont want to believe in God and the Bible that is your choice and in the end God will prevail and deal with all simmers who dont repent and the consequences are not pleasurable to say the least. If you want to watch this junk then why dont you start your own channel..

ComplaintsBoard
D
4:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark disappoint in your company

12/15/2019Hallmark, you should be ashamed of yourselves! Learning that you will not air a commercial that shows two women kissing is ridiculous. The thought that you bowed to a group of "mothers" that are against the LBGT is downright sad. Love is an individual preference. Haven't we figured this out by now?

And to those 1 Million Moms...will you disown your child if they chose to love someone of their gender? Seriously?

Read full review of Hallmark and 2 comments
Hide full review
2 comments
Add a comment
D
D
Dodger183
US
Send a message
Dec 16, 2019 6:15 pm EST

We will not watch any of your channels again until this trash is removed and you show you have morals again and dont show this kind of trash.

L
L
Liz E T
US
Send a message
Dec 16, 2019 10:15 am EST

I’m disappointed that you bowed to pressure and decided to re-air homosexual ads. People who are not homosexual should have a channel they can watch without being subjected to this type ad. Homosexuals don’t have to inject their life style and values on everyone. I myself will not be watching your channel. Thanks for your consideration

ComplaintsBoard
L
2:30 pm EST

Hallmark lgbtq exclusion in adds

I learned Hallmark pulled an add because it represented a lesbian couple getting married. I am extremely disappointed in Hallmark's decision to cater to hateful bigots. That is not what Hallmark used to mean. Until Hallmark stands for principles of inclusion, equality, compassion and empathy, I will not purchase any more of your products.

You can and should do better.

Read full review of Hallmark
Hide full review
ComplaintsBoard
J
1:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark your decision to not aar the lesbian commercial

I am angry and appalled at Hallmark's decision to succumb to the 1 Million Moms group by pulling a lesbian commercial.
I would prefer if the people there who make decisions like this, would understand that love is love. We have all come too far to go back in time and let one hateful group control what we see. For them to refer to gay people as VILE is unacceptable!

Read full review of Hallmark
Hide full review
ComplaintsBoard
S
12:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark lgbtq commercial

I was so happy to think that Hallmark was moving toward inclusion. And now I'm reading that a commercial depicting love between two women has been pulled. That's so cowardly. I just can't support this kind of bigotry. Every year I get SlingTv with the Lifestyles add on for Hallmark Christmas movies. If Hallmark can't be inclusive and diverse, I can no longer give my support.

Read full review of Hallmark and 3 comments
Hide full review
3 comments
Add a comment
D
D
Diana Santaferra
US
Send a message
Dec 15, 2019 4:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark, you should be ashamed of yourselves! Learning that you will not air a commercial that shows two women kissing is ridiculous. The thought that you bowed to a group of "mothers" that are against the LBGT is downright sad. Love is an individual preference. Haven't we figured this out by now?

And to those 1 Million Moms...will you disown your child if they chose to love someone of their gender? Seriously?

N
N
Not a bigot and pro LGBTQ families
US
Send a message
Dec 15, 2019 3:57 pm EST

SubSquirrel - Zola pulled ALL of their ads after Hallmark pulled the commercial featuring the Lesbian couple, and after Hallmark caved to bigotry. We should applaud Zola and complain to Hallmark.

ComplaintsBoard
J
12:45 pm EST

Hallmark hallmark network

I am appalled by the Hallmark Channel decision to bow to pressure from an American HATE group, read the 1 Million Moms Website .

They are vile not loving LGBT couples . I have just thrown out 60.00 worth of Hallmark Christmas Cards and will not be buying anymore. BTW . There are millions of us too and our families and our allies, who will be emailing every advertiser on your network to ask them to pull their ads, ZOLA has Integrity and the best interest of the company at heart . Hallmark does not. You might as well shut down your LGBT line of cards. We won't be buying them .

Read full review of Hallmark
Hide full review
ComplaintsBoard
N
10:22 am EST

Hallmark zola commercial pulled

I am angry and disheartened that the Hallmark channel caved to bigoted complaints and removed the Zola ads featuring a lesbian couple. LGBTQ families are, well families! Few complaints are more hateful and misinformed than accusing portrayals of love between committed same sex partners as "anti-family values." This backlash will eventually subside, but unless the Hallmark Channel reverses its decision, restores these ads, and moves further and shows programming that celebrates all families, multi-racial and multi-sexual preference, I will actively boycott all Crown Media Holdings.

Read full review of Hallmark
Hide full review
ComplaintsBoard
L
7:00 pm EST

Hallmark hallmark channel - zola ads

I have watched Hallmark's holiday movies for years, and was surprised and disheartened to read that Hallmark has pulled Zola ads due to the bigotry of some viewers who don't want to accept that gay and lesbian people are included in many families, and have their own families.

This is a very disappointing move by Hallmark. Cheers to Zola for pulling their advertising from Hallmark. I will no longer be a viewer of your network or support Hallmark with my purchases. I hope Hallmark changes it's stance but until then, I will encourage others to stop supporting a company that is allowing bigotry to drive their decisions.

Read full review of Hallmark
Hide full review
ComplaintsBoard
A
5:57 pm EST

Hallmark removing the zola ads with same-sex couples

I am so disappointed that Hallmark has caved to the bigotry of viewers who don't want to accept that gay and lesbian people are also parts of, and have, families. "Family-friendly" viewing is what the Hallmark channel has been praised for. Until you pulled those commercials, I thought "family-friendly" meant appropriate for children: no strong language, nudity, or sexualized situations.

Why doesn't that include all families? Why do you think gay and lesbian people can only be portrayed in highly sexualized ways, and not in family-friendly situations like going to school, raising children, and having weddings?

This is truly a sorry performance by Hallmark. Cheers for Zola for pulling their advertising from Hallmark. I will be encouraging your other advertisers to follow suit.

Read full review of Hallmark
Hide full review
ComplaintsBoard
K
3:10 pm EST

Hallmark lgbt agenda

Disappointed with your decision to push the LGBT agenda on your network. Used to look forward to watching your holiday programming, but if you are inserting commercials and programming with these themes, I will no longer be able to do so. These are not the traditional family values you were known and respected for. Shame on you for caving to the culture.

Read full review of Hallmark
Hide full review

Hallmark Reviews 0

Looks like Hallmark has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Hallmark, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Hallmark

Screenshot Hallmark
Hallmark.com is an online retail platform offering a variety of products including greeting cards, gifts, ornaments, and wrapping paper. They also provide personalized items and seasonal decorations. Services include a card subscription and Keepsake Ornament Club.
How to file a complaint about Hallmark?

Here is a guide on how to file a complaint or review about Hallmark on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Hallmark in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Hallmark. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about Hallmark on ComplaintsBoard.com.

Overview of Hallmark complaint handling

Hallmark reviews first appeared on Complaints Board on Mar 14, 2008. The latest review Never Watch Hallmark Movies Again was posted on Nov 17, 2024. The latest complaint 2022 koc membership was resolved on Mar 09, 2022. Hallmark has an average consumer rating of 1 stars from 430 reviews. Hallmark has resolved 11 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.5
33 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Hallmark Contacts

  2. Hallmark phone numbers
    800 902 0900
    800 902 0900
    Click up if you have successfully reached Hallmark by calling 800 902 0900 phone number 3 3 users reported that they have successfully reached Hallmark by calling 800 902 0900 phone number Click down if you have unsuccessfully reached Hallmark by calling 800 902 0900 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling 800 902 0900 phone number
    50%
    Confidence score
    United Kingdom
    1800 729 999
    1800 729 999
    Click up if you have successfully reached Hallmark by calling 1800 729 999 phone number 6 6 users reported that they have successfully reached Hallmark by calling 1800 729 999 phone number Click down if you have unsuccessfully reached Hallmark by calling 1800 729 999 phone number 5 5 users reported that they have UNsuccessfully reached Hallmark by calling 1800 729 999 phone number
    5%
    Confidence score
    Australia
    +1 (800) 425-5627
    +1 (800) 425-5627
    Click up if you have successfully reached Hallmark by calling +1 (800) 425-5627 phone number 0 0 users reported that they have successfully reached Hallmark by calling +1 (800) 425-5627 phone number Click down if you have unsuccessfully reached Hallmark by calling +1 (800) 425-5627 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +1 (800) 425-5627 phone number
    United States
    +1 (800) 268-3230
    +1 (800) 268-3230
    Click up if you have successfully reached Hallmark by calling +1 (800) 268-3230 phone number 0 0 users reported that they have successfully reached Hallmark by calling +1 (800) 268-3230 phone number Click down if you have unsuccessfully reached Hallmark by calling +1 (800) 268-3230 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +1 (800) 268-3230 phone number
    Canada
    +61 800 651 845
    +61 800 651 845
    Click up if you have successfully reached Hallmark by calling +61 800 651 845 phone number 0 0 users reported that they have successfully reached Hallmark by calling +61 800 651 845 phone number Click down if you have unsuccessfully reached Hallmark by calling +61 800 651 845 phone number 1 1 users reported that they have UNsuccessfully reached Hallmark by calling +61 800 651 845 phone number
    Australia
    +32 36 807 251
    +32 36 807 251
    Click up if you have successfully reached Hallmark by calling +32 36 807 251 phone number 1 1 users reported that they have successfully reached Hallmark by calling +32 36 807 251 phone number Click down if you have unsuccessfully reached Hallmark by calling +32 36 807 251 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +32 36 807 251 phone number
    100%
    Confidence score
    Belgium
    +31 104 596 515
    +31 104 596 515
    Click up if you have successfully reached Hallmark by calling +31 104 596 515 phone number 0 0 users reported that they have successfully reached Hallmark by calling +31 104 596 515 phone number Click down if you have unsuccessfully reached Hallmark by calling +31 104 596 515 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +31 104 596 515 phone number
    Netherlands
    +91 114 141 0000
    +91 114 141 0000
    Click up if you have successfully reached Hallmark by calling +91 114 141 0000 phone number 0 0 users reported that they have successfully reached Hallmark by calling +91 114 141 0000 phone number Click down if you have unsuccessfully reached Hallmark by calling +91 114 141 0000 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +91 114 141 0000 phone number
    India
    +91 114 141 2222
    +91 114 141 2222
    Click up if you have successfully reached Hallmark by calling +91 114 141 2222 phone number 0 0 users reported that they have successfully reached Hallmark by calling +91 114 141 2222 phone number Click down if you have unsuccessfully reached Hallmark by calling +91 114 141 2222 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +91 114 141 2222 phone number
    India
    More phone numbers
  3. Hallmark emails
  4. Hallmark address
    2501 McGee St., Mail Box 100, Kansas City, California, 64108-2615, United States
  5. Hallmark social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2024
  7. View all Hallmark contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.