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Hallmark Complaints 426

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D
8:15 pm EDT

Hallmark not enough

I signed up and then canceled promptly because i feel that the movie selection is limited i really like the Crossword and Teagarden series as well as a few others that only seem to have a few of them up there for example Aurora Teagarden has like 18 of them and only 5 on hallmark now Crossword only has 3 it would be nice to have them all since they are Hallmark exclusive and can not be watched elsewhere

Desired outcome: add all movie series in full for people to view all of them

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MzDet
DETROIT, US
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Jul 04, 2022 9:48 pm EDT
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In agreement with above complaint. Additionally, why must we have Christmas movies in the summer. More mysteries are wanted!

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K
12:57 am EDT

Hallmark Complaint

Why is it that I have to keep signing up for the hallmark channel? The monthly payment is taken directly out of my checking account. But for some reason, every time that I want to watch something on the Hallmark channel. all I see is locks on everything I want to watch. I have been having this withdrawn from my checking account since September 2021. Either reimburse me the money or allow me access to the channel. My provider does carry it.

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M
3:58 pm EDT
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Hallmark Use of English language

In a majority of your movies at some point someone walks up to a table and asks "do you mind if I join you" , or something similar. The seated person always replys "yes'. That means he or she does not want them to seat down. The correct response should be "no, please do". It drives me batty hearing this all the time and yoy are teaching people improper English.

Thank you

Desired outcome: Tell your writers to change that simple answer to a question.

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M
5:36 pm EDT

Hallmark Predictable Movies

I like wholesome clean non-violent movies but these are so ridiculous already. Same story line just different actors, characters and locations. They are like those romance books without the sex that all end the same. Tired of the same old actors playing parts for clearly a younger woman. Hang up that Lacey Chabret, DJ from Full House, etc., and these women actors clearly in their mid 40's unless the story line is for actors of that age group. Same with the male actors. There are so many young actors looking for work that would be just as great and could use a break. Don't any of these clearly single working a so so job live in normal homes and not the large sprawling places you have in these movies? Give us a break and consider our intelligence please.

Desired outcome: Make changes please!

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Update by Mh Heinzen
Apr 18, 2022 5:57 pm EDT

Please stop using these actors as young ingenues as their real ages are well known. WE are not stupid and use them in believable story lines.

Danica Kellar. 47, Candace Cameron -46, Lacy Chabret - 39, Autum Reeser - 41, Nikki Dellouch - 42, Jill Wagner - 43, Julie Gonzolo -40, Lindy Booth - 43, Julie Benz- 49, Pascale Hutton - 42, Alicia Witt - 46, Alison Sweeney 46, and many more. AS they are very good actresses they certainly are not ingenues at these ages in your movies. All these women are very beautiful and talented so change the story lines to accommodate them and us as believable.

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J
12:31 am EDT
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Hallmark Movies and shows

I turned to Hallmark because of the wholesome content. Now it seems I will have to turn away from Hallmark as they have made the unnatural acts between men with men, and women with women, a part of their programming. How can anyone condone something, that if perpetuated would mean the extinction of the human race.

How absurd is that?

James Bloom

Desired outcome: Stop portraying Gays in your movies and shows.

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extradistrubed
US
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Apr 16, 2022 9:14 pm EDT

Wow The movie "Love Classified" stinks! ... this is a movie I wished I

didn't even watch a little of because I am totally NOT INTERESTED IN watching 2 women kissing or hearing about their desires towards each other!

What a waste of movie time!

Please stick to a man with a woman love stories.

I will watch another channel tonight!

Thumbs down for this movie!

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Anon44
Jersey City, US
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Apr 19, 2022 9:03 pm EDT

I agree. I watch Hallmark for its wholesome movies. I can no longer watch Hallmark. And the fact that they played that movie during EASTER weekend. That is pure disrespect.

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Sherri100
Bristol, US
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Apr 12, 2022 10:40 pm EDT
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Agree! So loved Hallmark as a wholesome, clean cut channel. Now you are slowly introducing gay couples as a natural thing. It’s not. So completely disappointed in your decision to be part of the WOKE community. My family will not be watching.

I hope there will be enough outrage that not only hits your pocketbook but also ends the hallmark channel because of lack of interest. I thought you were better.

Good bye!

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C
5:26 pm EDT

Hallmark Christmas Movies

REALLY, Pay, to ask a question...I am more upset than I already was.

I have an ongoing list I have been checking on periodically to buy Christmas movies.

WHY have you stopped letting me purchase Christmas movies. I know I can watch them on Prime or the Hallmark channel but that doesn't matter to me. I want to hold my own in my own hands.

I have been a serious Christmas movie collectors for many years. I even have some in VHS.

I go online and all I get is nothing is available, It's frustrating. It is one of the true joys I have in my life. I watch them all year long. Same story, Same content,

They don't like each other and they try not to, then they decide to be together, then their is drama, then all well. The Hallmark kiss.

Crazy, but I love them. Losen your grip on your Christmas movies. Give the 70 year old woman some joy, not frustration, PLEASE

Desired outcome: Explain to me why this is happening.

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C
3:47 pm EDT
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Hallmark all of the movies

more real-life movies, not happy ever after. This gives girls the idea that life is always fairy tale and real . unkind and disappointing. Life is hard enough. Let have a more realistic outcome. Lose once in awhile. Let one move on to new horizons'. Thank you.

Desired outcome: Have the girl say no once in a while. life is not always happily ever after.

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G
4:54 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hallmark 2022 koc membership

Hallmark,

I am still waiting on a reply to the following email...

Robin Frederick-Reed

On Sunday, March 6, 2022, 05:14:15 PM EST, Robin Reed wrote:

Dear Hallmark.

I am writing to let you know that I received the February and March For Keeps email Newsletters. But, I never received the January For Keeps email newsletter.

Per your instructions, I re-checked my Hallmark account and I remain, as I have been always been, opted in to receive ALL emails and U.S. Mail correspondence from Hallmark.

I am contacting you now to inform you that I still have not received the February mailing (scheduled for 02/22/22, which supposedly contains a $5 coupon inside.

I am NOT at all pleased how my KOC Membership is being handled this year. If I would have known all the difficulty I would be experiencing in getting the membership I items

I am entitled to, I would have NEVER renewed my KOC Membership.

I am requesting of you to please check on your end to see that you have both my email and my mailing address, and that they are correct.

Please confirm what you have. Please send me the missing February Quarterly Newsletter Mailing and my $5 coupon.

If I am unable to get these missing mailings, then I wish to cancel my KOC Membership and receive a full refund for my $50.00.

Please rectify and resolve this matter immediately.

Thankyou.

Robin Frederick-Reed

On Saturday, February 19, 2022, 11:23:35 AM EST, Hallmark Care wrote:

Hello Robin,

We are sorry to hear you are not receiving your monthly KOC eNewsletters.

To receive the eNewletter, you must be "opted in" for marketing communications.

To check your email preferences:

1. Log into your hallmark.com account

2. Click on your name at the top of the screen

3. Click "Communication Preferences"

4. Check the box in the Email preferences section

Please note that the "For Keeps" is a separate publication. It is a publication available for our Keepsake Ornament Club members that contains stories, decorating projects, letters, product previews, and information on upcoming events.

The postal version is published quarterly and delivered in February, June, September, and November.

It is also available on the Facebook Group site.

You must be a current KOC member to access.

It is suggested to use Chrome to access your account.

All versions will be mailed or emailed to the address on file.

You will receive the next scheduled publication following your enrollment date.

The expected mailing dates are:

2/22/2022

6/16/2022

9/23/2022

11/22/2022

We hope this helps.

With warmest regards,

Hallmark Consumer Care

www.Hallmark.com

Desired outcome: Email me the January EnewsletterMail me the February Quarterly Newsletter w/ the $5.00 CouponIf you can't to the above, please cancel my KOC Membership and refund my $50.00

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Resolved

Dear Hallmark This is a follow-up to let you know that the February Mailing with the $5.00 Coupon arrived today in the mail. Hooray! :) The only thing I need from you now is the January E-newsletter that I never received. Will you please email me a copy? Thankyou. Sincerely, Robin Frederick-Reed

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J
9:49 am EST

Hallmark Hallmark Movies

Due to Hallmark's decision to do away with family movies and start including gays,lesbian agenda in there movies I will not be watching or buying anymore Hallmark movies. This is not family oriented movies when you have men kissing men and women kissing women. That is pushing the agenda gay,lesbian movement and is not family oriented.

Desired outcome: Remove all gay,lesbian scenes from you movies and go back to family oriented movies.

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D
9:17 pm EST

Hallmark ASPCA rescue commercial

I don’t complain as a rule, but ASPCA commercial has been shown many times, and is heart wrenching. My husband and I love dogs, we often donate to animal charities. But this commercial is not necessary to get SPCA’s caring qualities across. We turn off the TV and there is no donation.

I am not naive, I know these circumstances are real. But I politely ask you stop showing this commercial, their purpose is defeated.

Thank you for taking the time to read my concern.

Denise E. Cardamone

(A loyal Hallmark Channel viewer).

Desired outcome: Stop showing the ASPCA commercial

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C
Cheboygan
US
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Feb 27, 2022 7:54 pm EST

Hallmark - ASPCA Commercial

I thought you wanted viewers to enjoy themselves when watching Hallmark. There's nothing enjoyable about these mistreated animal commercials. I have given a home to many stray animals in my life, and found homes for many others. I know about their misery, and am guessing that most of your viewers do, too. If not, would we be watching the kind of content that's in Hallmark movies? I think you are "preaching to the choir" by showing these ads to your viewers. We already know about mistreated animals and we help them.

As much as I love your channels, I cannot bear to be blindsided by these commercials. They make me unhappy for hours afterwards. I've always been aware that you did not show them, and was very grateful that you didn't. Now I'm looking for a way to eliminate ads on your channels, which means I won't be seeing ANY of your ads. If I can't find a way to do that, I'll have to give up watching Hallmark Channels altogether.

Please stop showing ASPCA commercials.

ComplaintsBoard
H
7:22 pm EST

Hallmark Hallmark fools discontinued best ecards… bye bye

Fun, fast and conveniently delivered immediately. Yuck cards in mail and COVID.

Desired outcome: Go to new vendor.

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M
8:34 pm EST

Hallmark Sneaky in your new murder mystery

2/10/2022

Hello. I am coming to you as a Christian who values clean television. The recent Murder Mystery you've come out with is quite deceptive in some of its clips. First of all, the man who works at the salon who does makeup? You can call me what you want but, just like you see someone who believes in wearing head coverings wear a head covering, so it is when you see someone who's gay who dresses gay. Plus, when you think of makeup, you think of something feminine, so why did you have him doing makeup? Why couldn't he do hair? You didn't have to put him in that position. Also, I don't appreciate the one guy using God's name in vain, I have never heard a hallmark actor say this until I was watching this and he blatantly said "I swear to ___". Not okay. Also, you had an unnecessary buddah in the background and multiple statues doing yoga. Also not cool. Not to mention the fact, why in the world did you have to include the part where the sheriff was doing "hot yoga"?

I know Hallmark has been doing alcohol and yoga stuff for years, they've also done yoga for years and palm reading. Demonic stuff, period. I don't appreciate this, and I'm sure your writers can stand to write something less evasive of what we as followers of Jesus Christ believe if you're so inclined to try to please the world instead of God.

Thank you.

Desired outcome: I'm sure your writers can stand to write something less evasive of what we as followers of Jesus Christ believe if you're so inclined to try to please the world instead of God.

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Rainytime
US
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Mar 27, 2022 12:39 am EDT

Oh please, I swear to God is a common comment and IMHO is not taking God's name in vain. And yes I go to Church. Just because a man is in the fashion or cosmetic industry doesn't mean he is gay. Hallmark movies don't have "Demonic stuff". Do you even know what hot yoga is? The room temperature is turned up and then yoga is done. Almost everyone who does yoga in the US is doing it for health/ fitness reasons.

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Classygirlnc
CHARLOTTE, US
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Mar 03, 2022 10:24 pm EST
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I whole-heartedly agree with every word! I have stopped watching for the most part. Commercials are the worst on Hallmark compared to other stations. Even if they finish their line with the cuss word it's still implied. Why are you seeking to please satan?

ComplaintsBoard
J
4:59 pm EST

Hallmark cancellation of kitten bowl after 8 years

thoroughlly disgusted that the kitten bowl was cancelled with no explanation except the you ane not developing animal -centric programmng. It was one of Hallmark's only worth while watching programs. Many are more than disappointed and annoyed. You show that fake cheating witch Laurie Laughlin on your channel and boot this to the curb? shame on you!

Desired outcome: reinstate the kitten bowl immediately and double contributions to North Shore Animal league

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Redd53095
Clearwater, US
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Jun 02, 2022 5:41 pm EDT
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I’ve read some of the comments. I hope Puppy Bowl will be on next year. I would like to see Gourmet Detective back. Or bring it back and just change the name. Like the one with Allison Sweeney. I agree to one of the comments about a lesbian movie. I changed my channel when that particular movie came on. This is suppose to be a family, wholesome network. Not happy with the cancellation last year with The Good Witch. I loved the show and looked forward to a new movie in the fall. This keeps going like it is I’m going to cancel the channels.

TheldrakisCS
TheldrakisCS
US
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Mar 08, 2022 1:05 pm EST
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every channel on tv [and streaming] behind the scenes have contracts/agreements. hallmark does not exclusively own the kitten bowl. it may have been a disagreement with the bowl and hallmark or hallmark did not see the viewership count that it used to have and canceled it do to one of these two reasons. a third reason is the owners of kitten bowl found a better deal with another channel [gac family in this case] that was more appealing to them which means hallmark lost the show. its not hallmark's exclusive fault for not showing it. i learned this detail back in high school that there is allot of hand shaking behind the scenes for our entertainment.

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Michael Tedrow
US
Send a message
Mar 03, 2022 9:14 pm EST

GAC picked up kitten bowl this year. It's over there now.

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AmyDJ
CATONSVILLE, US
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Mar 01, 2022 2:22 pm EST
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The kitten bowl has moved to GAC Family. They are such a great alternative to the "new" Hallmark programming. Back to what we watched Hallmark for in the first place.

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Maria Wineland
US
Send a message
Feb 12, 2022 1:43 pm EST

I have cancelled my Hallmark channel subscription today.

Their heartless move to drop the kitten bowl is disgusting.

Shame on you!

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AmyDJ
CATONSVILLE, US
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Mar 01, 2022 2:23 pm EST
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The Kitten Bowl has moved to GAC Family...which is giving us back our station

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N
1:11 pm EST

Hallmark Compliment!!!!

I didn't know where to write to give positive feedback so I am writing here.
Looking at the complaints I am so glad that I am taking the time to write!

I am writing because I appreciate the diversity that the recent holiday movies showed. I was pleased that there were couples of different ethnic backgrounds. That is the real world...there are people who love people who look different than themselves. I was also pleased that Hallmark acknowledged that their are gay and lesbian couples too. I was surprised that there we so many complaints...everything was done in a subtle and tasteful manner.

Continue to welcome everyone and Hallmark will continue to be successful.

Desired outcome: Continue to make the positive movies that you are making that represent different backgrounds. Diversity is good!

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roscoewatterson
Tarentum, US
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Mar 27, 2022 12:00 am EDT
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Loved, Loved, Loved Royal Heart! Will there be a sequel? I sure hope so.

ComplaintsBoard
T
6:11 pm EST

Hallmark Music during movie/ dialogue!

I thought I was alone in this, until I read all the complaints! I can no longer watch Hallmark movies because of the over the top music! Let the story, tell the story! The music is loud and irritating playing even during dialogue, a huge distraction from story lines. I don't need help reacting to dialogue or story... who's idiotic idea was this and whooooo went along with it?!

Is HALLMARK listening to viewers?

Desired outcome: Stop the music!

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Ella Wayne Byrd
Frisco City, US
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Apr 13, 2022 8:23 pm EDT

Stop the music

ComplaintsBoard
C
1:02 am EST
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Hallmark Movies & commercials

I watched your channel faithfully, seen your movies many times over rather than watch trash on another network. Now you've caved to join the rest of the garbage. Such a disappointment to so many of your viewers. I should not have to explain to my Elementary aged grandchildren why men are kissing men and women are kissing women. What happened to your morals?
I will NOT continue to watch. How could you let so many faithful viewers down? Disgusted ☹

Desired outcome: Change back to the channel they used to be.

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MilaMilaMilaMila
US
Send a message
Feb 10, 2022 8:36 pm EST

Thank you!

ComplaintsBoard
T
1:55 pm EST

Hallmark Movies

I am so disappointed in your movies and commercials. You are caving to this evil agenda and brainwashing the young people to think being gay and doing things that completely go against how we were created appalls me. You need to put r rated on your gay movies and content so we don't watch it nor allow our children to view it. If your standards don't change I will block all your channels. You need to stand up to this evil and stop showing it and making these movies. Get back to what I view moral values. God created man and woman to procreate and populate this earth. Not between 2 men or 2 women. It is impossible and unnatural. Wake up or your viewers are going to be diminishing by the hundreds.

Desired outcome: Change your stance

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Just vomited
Uk, US
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Jan 16, 2022 12:09 pm EST

What are these films trying to do ? They are nauseating dribble. Sorry buy a good reason to pick up a book or fall off a building .

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kvmjmm78
Alpharetta, US
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Jan 11, 2022 9:00 am EST
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It was enjoyable to watch The Good Witch because it was wholesome for everyone. No bedroom scenes, language, etc. However, had they not canceled at the end of season 7, I was not going to watch it anymore due to the courtship of the lesbian couple. Actors barely kissed on the show, but the ending scene was a kiss between 2 women. Why was this necessary? Shame on Hallmark who needs to go with the flow and add gay couples.

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Classygirlnc
CHARLOTTE, US
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Jan 10, 2022 7:11 am EST
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Totally agree with disgusting content and commercials that lead you to understand cursing even though they don't finish the word. I never thought I would see Hallmark would stoop so low. The commercials are only on the Hallmark channel. Shame on you

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A
10:54 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Hallmark Gay and lesbian shows and characters

I've been a long time viewer of Hallmark movies on the Hallmark channel. I am so disappointed that they have added gay and lesbian shows to their channel. I watch Hallmark movies because I don't want to see all the filth on other channels. I want to watch shows that are full of good family values. I'm so disappointed that Hallmark has chosen this path. We should be a proven audience over the past years that we choose hallmark to be able to bring into our homes and watch with our children. I cannot watch these shows with my children anymore. I also don't care to watch them for myself. Please start another channel if you want to do gay and lesbian shows.

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Michael Tedrow
US
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Mar 03, 2022 9:16 pm EST

GAC channels! Team Abbott now runs those channels and are promoting family friendly conservative values. Time to transition!

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Classygirlnc
CHARLOTTE, US
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Jan 10, 2022 7:13 am EST
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Thank you Anneg4!

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9:14 am EST
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Hallmark new lineup on hallmark

SERIOUSLY hallmark "program directors...Matlock at seven o:clock in the morning? Who is your target audience? Surely not the majority of the people like myself that have hallmark on the majority of the day! Sick of little house on the prairie non stop, as much as I love this series...ENOUGH! Use a little common sense with your program choices, not pick one show and have it on constantly, such as the golden girls..even with betty White's passing! bring back Dr Quinn, and for heavens sake get rid of matlock...OMG...what idiot picked that one out of all the shows that could be enjoyed! Starting off the new year aggravated...y'all get a grip and use some common sense! Longtime viewer...NOT HAPPY! Pam Rogers

Desired outcome: Enjoyable, entertainment

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U
6:22 pm EST

Hallmark Movies

Every new movie has a gay person in it. I would like your movie info to include sometime of warning as it. Feel introducing gay characters goes against a G rating. We will not support your channel as we will not watch movies with gay people this is against our moral code.

Desired outcome: Update ratings / stop gay characters

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About Hallmark

Screenshot Hallmark
Hallmark.com is an online retail platform offering a variety of products including greeting cards, gifts, ornaments, and wrapping paper. They also provide personalized items and seasonal decorations. Services include a card subscription and Keepsake Ornament Club.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

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- Summarize the main issue with Hallmark in the 'Complaint Title' section.

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- Provide detailed information about your experience with Hallmark. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

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Ensure you follow these steps to effectively file a complaint or review about Hallmark on ComplaintsBoard.com.

Overview of Hallmark complaint handling

Hallmark reviews first appeared on Complaints Board on Mar 14, 2008. The latest review Never Watch Hallmark Movies Again was posted on Nov 17, 2024. The latest complaint 2022 koc membership was resolved on Mar 09, 2022. Hallmark has an average consumer rating of 1 stars from 430 reviews. Hallmark has resolved 11 complaints.
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  1. Hallmark Contacts

  2. Hallmark phone numbers
    800 902 0900
    800 902 0900
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    United Kingdom
    1800 729 999
    1800 729 999
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    Australia
    +1 (800) 425-5627
    +1 (800) 425-5627
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    +1 (800) 268-3230
    +1 (800) 268-3230
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    Canada
    +61 800 651 845
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    +32 36 807 251
    +32 36 807 251
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    Dec 17, 2024
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