CB Cards and Greetings Hallmark Closed captioning

Hallmark review: Closed captioning 1

yellowbutterfly of US

Aug 17, 2020 8:55 am EDT

Verified customer

Review updated: Nov 21, 2024

Aug. 9th to today - Aug 17th. No Closed Captioning on all Hallmark Channel and Hallmark Movies & Mysteries.
I am paying for it with Comcast/Xfinity.
I called Xfinity and they helped me to set up guides and found that all channels are working just fine but not Hallmark. I am frustrated because I get arunaround twice last week.
I emailed to Hallmark to ask them to TURN ON last week so far NOTHING Happen!
If the Hallmark Channel and Hallmark Movies & Mysteries are not solved by the end of this week (Aug.21) then I will file my complaint to FCC.

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Michrose

Chicago IL, US

1 comments

Michrose of Chicago IL, US

Nov 21, 2024 6:22 am EST

Hallmark has a closed caption setting option but they make it very difficult to access it. If u are on Roku and you are watching a Hallmark show, hit the star(*) button on the Roku Remote. A menu will slide from the left hand side of your screen n u will see an option to have closed captioning, choose "On Always". Wish I could say this would solve the CC dilemma , however, FREQUENTLY, this setting will show that it is "on always" but you are still not getting closed captioning. Even if it says you have it set to "on always" turn CC off, and then enable "on always" again. You may have to do this repeatedly when watching the Hallmark Channel. Definitely a bug in their software. I will add that if someone needs closed captioning...GOOD GRIEF... JUST CREATE A DAMN BUTTON THAT'S LARGER AND EASIER TO SEE RIGHT IN THE DASHBOARD OF YOUR APP that is ONE CLICK. Sometimes technical engineers are the dumbest when it comes to common sense.

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Hallmark Contacts

Hallmark phone numbers

800 902 0900
800 902 0900

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50%
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United Kingdom

1800 729 999
1800 729 999

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5%
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Australia

+1 (800) 425-5627
+1 (800) 425-5627

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United States

+1 (800) 268-3230
+1 (800) 268-3230

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Canada

+61 800 651 845
+61 800 651 845

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Australia

+32 36 807 251
+32 36 807 251

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100%
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Belgium

+31 104 596 515
+31 104 596 515

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Netherlands

+91 114 141 0000
+91 114 141 0000

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India

+91 114 141 2222
+91 114 141 2222

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India

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Hallmark emails

care@maryandmartha.com

100%
Confidence score: 100%

Support

Hallmark address

2501 McGee St., Mail Box 100, Kansas City, California, 64108-2615, United States

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Nov 21, 2024