Hallmark
Reviews and Complaints

Last year I added hallmark movies and mysteries to my package mainly to get away from the christmas movies. Now you have decided to have christmas movies every thursday night, the entire month of july, and every friday and saturday night starting in november. Too much. Christmas year round is overkill. And they are the same movies over and over. They are not even that good. Have nothing to do with christmas except for the music and decorations. Then, after when calls the heart was canceled, you decided to show the replacement on your new streaming channel. Well, I can't stream movies. Millions of people in this country cannot or don't stream movies. Why did you make that decision? Why doesn't hallmark consider having a hallmark christmas channel strictly for those movies and leave the others alone? Please, consider showing when hope calls on a regular channel. The hallmark channels offer millions of people good, clean programming. But, you are losing millions with the year round christmas and the streaming service.

Why would you take the best show on tv off and replace it with crap? Please put I love lucy back on! And I would like it and golden girls left on thru the holidays instead of the lame cmas movies all day long.. You have a movie channel for that.. Leave regular hallmark alone... So upset this am when I went to start my day with lucy and yall have replaced it with the middle.. One of the worst shows ever made!?!

Today is 8-3-2019 and I'm from Lacombe, Louisiana. The weekend is the only time I get to watch television and the Hallmark Channel is my favorite. Well the last few weeks when watching movies the mouths are off from the actual film. It is very distracting and annoying and ruins the presentation of the movie. The only thing I wish is for this issue to be fixed.
Thanks
Nikki Wilson
mystical.[protected]@yahoo.com

We love the Hallmark Movies and Mysteries channel but the Christmas movie scheduling is killing us! We love mysteries and is the reason we watch the channel. It's literally on all day in our house. We're newly retired so we have time to watch during the day while we do household chores.
We couldn't watch the channel all during the June/July Christmas weeks because we don't like to watch Christmas movies in the summer and we didn't see any that were mysteries. Then it was announced every Thursday night would be a Christmas movie, we were ok with that, but this morning after watching "Columbo" it was advertised the Christmas movies would be on Thursday AND FRIDAY nights! Hallmark Movies and Mysteries is becoming the Hallmark Christmas channel. November and December are great for these seasonal movies, but could you bring back more of the mystery movies. What about the Brook Shields series where she was a florist or the Gourmet Detective? Thank you so much for the new Aurora Teagarden movies in August. We're looking forward to all the new mysteries movies you have planned, but could you please scale back on the Christmas movies?

Thank you for this opportunity to provide feedback.

A loyal Hallmark family (except for Christmas movies),
Niki Warden

I cannot believe that you guys are such a prestige channel turned your back on Lori Loughlin she is a person like everyone else and is considered innocent until proven guilty right away you guys assume she was guilty with all of the other parents and people involved you act like she's the only one. What you all needed to understand is she is a person like everyone else and sometimes does make bad choices or wrong decisions she has essentially been one of your queens of your channel and you guys can't even have her back you basically dumped her like a piece of trash and I think that is totally completely unfair on your part.

I booked a executive room for myself and bride to be for the 25/05/19. This was done several months in advance. However my fiancee decided to stay on the 25/05/19 as well.
Looking on booking.com the rate was approx £90
We called in at the Leyland Hotel and was quoted approx £110.
However after providing proof of the less expensive quote.
We booked the same room or so we thought. We was told we would have to swap key cards on Saturday morning.
On arrival my partner was given a room with two single beds and insufficient room to prepare for her wedding day.
We did explain what she needed the room for.
The duty manager said he would find her another more suitable room.
However all that was done was zip the two beds together. And promise of an upgrade to the bridal suite the following day. And my bride to be had to prepare for her big day in a small conference room.
This was extremely upsetting for her and did not help her stay karm and focused for the day ahead.
The room change did not take place nor did any further communication happen between myself or bride and we actually had to stay in the same room on our wedding night.
This is a totally unacceptable situation given that the hotel knew months in advance our plans for the room and it was our wedding day
And wedding night stay over
Regards David Williamson
16 Poplar Avenue Bamber Bridge Preston PR5 6JJ

I had worked at the Maui Hallmark store in Queen Kaahumanu Center for six years while in high school and college and held the position as lead keyholder (I had been there the longest besides the store manager). Recently the franchise merged to corporate and a change in management took place. For Maui and the rest of the Hawaii stores, a overall manager Kaleena Wakamatsu was appointed. Sometime after the merge all the managers were sent a book and told to have everybody read it. The book talked about business models and compared people to being "hot" or "cold". As another change the company sent store managers to different stores to work for a day or two. One manager who met me in passing for about five minutes as I was leaving sent an company wide email to all the Hawaii stores listing all the employees in our store as "hot" or "cold" with the definition of cold being people they think hold the company back. The manager did not know how to properly send the email and as a result the next day when I came to work to check messages I saw she had listed me as "cold", besides the fact that she had only met me for five minutes and not seen or acknowledge any of the work I put into the store I believe that the company has taken an unfair turn at labeling people. I would work shifts before going to class and come back after to close just because other people didn't show up. I tracked KPI reports and daily sales goals more so than the store manager at the time. To have a business model based on a book that labels people "hot" and "cold" as in good or bad after having a in and out meeting with them from a company such as Hallmark is hypocrisy. The company claims to be accepting of everyone and everything yet they put labels on their own employees instead of acknowledging the work they do or training them to do better in areas they may lack.

do you really think monk all day saturday can take the place of your movies and series of mystery shows. psych is another non starter. now you have switched the schedule of perry mason and columbo after we got use to perry at 3pm psych is an insult to the perry mason show. this channel is so messed up th scheduling people need therapy.make a schedule that works for the viewers not one that is speculative.I am so disappointed with the confusion created by switching everythin around.

I just sat down to watch the most recent valentine movie: valentine in the vineyard.
It aired last night; 2/3. I dvr'd it.)
Talk about a huge dissappointment!
Sadly, I only got to enjoy the first part of it.
Once I saw the seen where the gay, male couple was at the couples event... I deleted the remainder of the movie!
Is this where the future of family entertainment is headed for hallmark?
If so, please count this conservative, moral, christian mother out!

Ps~I still have yet to hear back from you regarding the bar scene and all of this drinking of alcohol complaint that was made approximately six weeks ago!

Disappointed, long-time viewer and patron of hallmark products.

Dear Sirs,
My friends and I stayed at the Mickleover Derby Hotel over the New Year. The confirmation we received showed that we would get free wine, beer, soft drinks during the New Year meal and branded gin, vodka, Baileys etc from 10 pm to midnight with a glass of bubbly to toast the New Year.
This sadly was not the case and when we asked why, we were told that this package didn't exist at this particular hotel. We showed our booking confirmation which stated that we should be getting this, a man called Hitesh Nagar argued with us over its validity. After sometime, he sent himself a copy of our booking from my phone then went away. He came back later and said he would honour the booking but we could only have house drinks not branded and we did not get the bubbles at midnight.
The whole incident spoiled our New Year's Eve celebration.
We could not fault our stay other than that and the majority of the staff were very helpful and friendly. The rooms were lovely as were the facilities.
Our booking references are [protected] & [protected]
We felt that you should be aware of the discrepancies so as not to disappoint future guests
Yours Sincerely
C Lynch

********Not so much a complaint but I thought you might want to know: when u look into the movie(b4 or during) the title is right but the description is wrong as well as the cast. The description & cast say it has Steve Guttenberg & Milena Govich when it is really Dylan Bruce& Amy Acker.
When I tried 2 submit, they wanted more. Since I made my statement I can only hope for your sakes that you read it SO YOU CAN FIX THE MOVIE.**************

I have waited all week for Christmas at Pemberly mansion. The title is on the guide but you are showing "Mingle All The Way" I call that False advertising Hallmark, what do you call it? Shame on you. Don't advertise a show if you're won't be showing it. What a disappointment you are Hallmark. I guess you have no consideration for those of us who keep you on the air.
Toni Hoover

Dear Hallmark, I love my Hallmark channels, but I was wondering if you could change up the movies. I've been watching for years and want to know why you are not showing some of the older Christmas movies from years past. I'm kind tired of watching the same new movies over and over and over. A lot of the older ones like the Christmas Card, Time Peace/The Christmas Box, Boyfriend for Christmas, In My Dreams, Fallen Angel, Follow the Stars Home, The Lost Child, Silver Bells [2005], The Most Wonderful Time of the Year, etc. I haven't been watching the past 2 weeks, cause the line up is all repeats of all of the new movies, which some are ok and some dorky and don't care to watch again. The newer movies are not as interesting as the older movies. Plus, why all of these Prince Christmas movies? They are not realistic at all!
Please play older movies instead of constantly rerunning, rerunning and rerunning the boring new movies.

I have Dish in Corona Ca. The commercials advertise premieres for movies during the week of thanksgiving but when I try to set my dvr or actually watch them its an older Christmas movie why? Are the premieres on and I cannot watch them. I am suscribed to the heartland package through my provider. signed frustrated and confused. When are these movies actually showing?

Channel frozed while going to a commercial break while watching "Love at the Thanksgiving Day Parade" when it came back from commercial it was a different movie. Then after the next commercial break it was back to the original movie but now I missed a big gap of it. What's going on? I don't know what the 2nd movie was but it had a red head from the North Pole who was dating a lawyer and trying to figure out if she was staying or going back home to Santa? I would like to watch what is on the TV program and not have to be confused or irritated. If it goes back to the 2nd movie again after the next commercial break then I will write a letter. Hallmark is how my family and I spend the holidays together. When it messes up it ruins our connection to the holiday memories. Please fix it from happening again. Happy Thanksgiving & Merry Christmas

I love to watch Hallmark movies and I really like the Christmas movies. But I feel that you need more minorities in your movies. I rarely see any minorities as the main actors. They may be a friend or coworker. It would be nice to see more minorities in love stories. Everyone from every race fall in love. But it's not being shown in your movies. I watch a lot of Hallmark movies and I can count on one hand, how many minorities I've seen as the main character. I would like to see more people that look me, in your movies. It would make watching Hallmark movies more relatable to me and many others. It would attract more viewers of color.

Dear Hallmark,
This is not really a complaint I love my Hallmark channels. I was wondering if you could change up the movies. I've been watching for years and want to know why you are not showing some of the older Christmas movies from years past. I'm kind tired of watching the same current movies over and over It is fun to see them from last year but how about some from your archives. Please, please, please
Thank You
Deb M

I am tired of Christmas movies for 2 months. 2 Months is 60-61 days and you guys run these movies for roughly 69 days. If this is something that has your ratings go up then I suggest creating a new Channel called Hallmark Christmas this way all the people that enjoy watching Christmas movies can pay to watch year round. Why make everyone else suffer. And "they" say there's a war on Christmas! Whomever says that clearly doesn't watch any Hallmark Channel. It's more like a war on any holiday but Christmas.

Could you please switch up you late night line up? You've been showing murder, she wrote and hart to hart in the same time slot, year after year after year. I love both of these shows, but enough is enough. Please show some other shows for a change. Please!
What about putting father dowling mysteries, monk, columbo, matlock, diagnosis murder in their time slot? Just mix it up. Anything for people who watch shows at this time every night.
Thank you for your consideration.

My husband bought me a watch for mothers day and 3 months later the chrome is bubbling and the watch is actually burning my skin. He took the watch back to the shop it was bought at and was told there is no guarantee on this . It's supposed to be chrome silver and stainless steel this was bought as i am allergic to gold! So I sit with a watch i cant use? This is shocking service, all happy to make the sale but no after sales service.