HanesBrands
Reviews and Complaints

I have no complaint towards the brand itself, but the commercial, with Tony Cavelero. It is not enough to see it 50 times per night, but his voice does not portray what all men feel is masculine. It would have been more acceptable to just advertise the Hanes briefs, in a neutral manner, without prejudice to any male, with the items benefits, and colors. I found the commercial geared toward flamboyant, and insincere. I want to hear what benefits the product has, without the circus act.

I have been buying hanes underwear for 30 years. The panties or real thin, elastic is poor especially in the legs. Hole coming in material. Waistband pulling away from cloth. That just a few of the problems I am having. I have never experience this before.
I am not writing to get something in return, I am just disappointed in your product.
I am 80 years old and have been using product for a long time and the last two packages I bought at wal mart or simple awful. Thank you for your attention.
Shirley moore

For a long time my favorite brief has been Hanes, so I was pleased when my wife purchased six pairs for me recently. Unfortunately, the new ones don't fit the same as the ones I already have. The photo show two pairs of briefs. The pair on the left is the new one and the pair on the right is the old one. Anyone can plainly see that the pair on the right has more material on the backside than the one on the left. That extra material helps to keep the briefs in place when you bend over. The new brief slides down your back side when you bend over and you have to keep pulling it up. I no longer have the receipt so I can't return them, and they're not cheap. I hope that someone at Hanes reads this and investigates it. Somebody goofed up somewhere.

The commercial for your new men's underwear is disgusting and makes me feel gross. Every time I see it it reminds me I don't ever want to support your company again, I understand it protects the groin area but it seems awfully sexual to me. I don't want to see that and I don't want my lids to accidentally see that. Please remove it from tv. You're polluting the world with your disgusting perverted commercial

We will no longer buy Hanes due to the inappropriate and disrespectful new ad. I do not support companies that do not even have the least respect for what children see much less adults that don't want to see their vulgar add. Definition of vulgar - 1) lacking sophistication or good taste; unrefined 2) making explicit and offensive references to sex or bodily functions; coarse and rude. Yep - if that's the image you want to portray to sell then we won't buy. In fact my husband called from the store to say - what's the underwear brand we don't buy now? He wanted to make sure not supporting them. So we intentionally did not buy Hanes and bought from your competition.

I have worn HANES WOMENS BRIEFS SIZE 8 forever. I very recently purchased the pack of 7 pair for the price of 6 pair.

The first pair I wore was really a joke. This pair was whop-sided in the legs. Did not fit correctly at all. My husband laughed when he saw me in the bathroom with them on. The legs do not fit as briefs they go up too high and very loose.

The second pair the legs go too high up, not a brief fit. From the waist to the crotch is too long and the crotch hangs down which is very uncomfortable.

This is just the first two pair in the package. Has the measurements used been change ? I see the place they are made has changed. All I know is I have read and heard numerous complaints on how your product is below par now. I agree with those complaints.

Hanes really needs to fix this. I can see Hanes losing many long term customers.

Who is responsible for this ad?
A bored group of immature teens?
Come on...you're better than this...stop it.

This commercial needs to be removed. I find it to be sexualy inappropriate for non-prime time viewing. I it is revolting and sleazy. The commercial is far to suggestive to be viewed at any time of day. except late night. I am appalled that a company of your caliber would want this associated with your products. Will not be buying your products until the commercial is removed.

I find this ad to be in bad taste, It's reference to a man's scrotum is vulgar .
I have purchased Haines underwear for most of my life, surely they can come
up with an Ad campaign that isn't so offensive. Come on Haines you're better than this.

Don't bother applying for roles with this company. Avoid at all costs.

Told that my partner is perfect for a role Assistant Manager) but was knocked back because ‘hasn't enough leadership' although she has been in retail over 12 years and with 5 of that being 3IC or better.

Was told during the interview that staff retention needs work at this store (she is currently 8 years into her current role)

Avoid at all costs

These current Hanes commercials are not only unduly lewd and offensive but an affront to the average person's intelligence. Despite the "Zen" wrapping, the premise and content is inane and appeals to the basest level of human consumption. Sadly, the actor in the ad comes across as an ineffective, silly and lame amateur - as most would - given the ill-conceived content, script and unnecessarily suggestive premise of the campaign.

Ads either enhance or dilute brand equity. Poorly conceived and executed 30 second airtime spots like the subject at hand have the power to turn off even the most loyal of customers.

I am one such consumer. As a life-long, loyal purchaser of Hanes products, I do not identify at all with either the character or content featured in these ads and will not buy any of your company's offerings going forward.

I have never tried to order Hanes on line, just have bought in the store, usually Walmart. I always buy exactly the same ... briefs, microfiber, size 10, multipack.

What I received, however, had microfiber around the top of the elastic band (never had it before), which was less stretchable. It also tore on two pair the first time I tried to put them on. I threw them away without a thought, at that time, of making a complaint.

Information on my order:

Order: [protected]
Tracking Number
9274890198178007996187
Billing Info

Paula Fudge
2351 Pleasant Drive
Longwood, Florida, 32779
United States
T: [protected]

Shipping Info

Paula Fudge
2351 Pleasant Drive
Longwood, Florida, 32779
United States
T: [protected]
Payment Method

PayPal

Shipping Method

Standard (5-7 Business Days)
Items Qty

Hanes Women's Cool Comfort® Microfiber Brief 10-Pack

SKU: MX40AS 36 ASF

Color
Assorted
Size

Please remove that stupid commercial with the guy riding the bull. This commercial has totally turned me off to your products. I think it's disgusting how flagrant the person is and its disgusting.

These new commercials are getting more and more inappropriate. This commercial with the [censored] riding a bull in his underwear is super suggestive and inappropriate. I will never purchase that or any other Hanes brand products just because of this horrible commercial.

Never get crew socks in my opinion because I got a scab and dry skin near my ankle. I will never buy these socks again..My ankle itches because of this situation...Hanes Your socks sucks balls.

This commercial will keep me from ever buying a product from Haynes again.
My dresser and closet is full of clothing from your company.
But this latest launch of commercials is lewd and without class. It shows me that your underwear need to shock people into remembering the Haynes name.
Why not bring back Michael Jordan? Those commercials had class.
These absolutely do not.

The new Hanes underwear ad is inappropriate for TV. I was watching the WKC dog show with my grandchildren. I did not appreciate having to explain what this add was referring to. I think men talking about their junk on TV is offensive. Why do we have to be subjected to this kind of horrible advertising. I understand that sex sells but this is beyond the mark

Hello,

On December 27th of last year, I purchased a pack of Hanes Men's briefs for $18.99. I believe these are the same;

https://www.target.com/p/hanes-men-s-9pk-briefs-white/-/A-78326552?preselect=13408423#lnk=sametab

That was six months ago. Out of the nine, I have so far had to throw out about six pair, because they developed holes in the buttocks area. I am VERY displeased with this lack of quality, as I have been buying this brand of underwear damn near all my life.

As a senior citizen on a fixed income, I can hardly afford to buy underpants every six months, because the maker offers substandard merchandise. The pack, with California sales tax, came to over 20 dollars.

I felt that you should be aware of this situation, as I no longer feel comfortable purchasing underwear of this brand.

Regards,
Richard Saeta

I'm so disappointed! I bought 2 packages of Hanes briefs, as they were on sale .
Both packages have irregular sizing. Some fit perfect. Some too big. Some to small. Some briefs some fit more like bikinis and roll down.
They were supposed to be all the same size. Sigh
I can't return them cause I wore them and I can't wear them cause they don't FIT!

I bought a Hanes bra and I only wore it once. The clasps are awful they are all bent out of shape. I can't wear it anymore. If there is a place I can send a picture I would like to do that.