Menu
For Business Write a review File a complaint
CB Children's Clothing Hanna Andersson Delivery order number 19866359
Hanna Andersson

Hanna Andersson review: Delivery order number 19866359 1

S
Author of the review
7:47 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear sir or madan

I have been a loyal customer of Hanna Andersson for years. I have to say your delivery method for international customers thru border is a nightmare. You should not serve international customers because you are not able to. Details follow

I entered the address correctly but it took some information from the prior address. The correct address for delivery is Ranjani Srinivasan, Drakenbergsgatan 57, 117 41 Stockholm. it does not allow me to change the order address. There is no change in the country or the city. however for some reason there is a swiss canton in the address i. e Vaud which is wrong and there seems to be a 1 after the 57 which it picked up from an old address

I also talked to the customer service representative yesterday morning your time who assumred me an email would be sent confirmting this change. no email for your organisation. I have also sent 3 emails to you and no repsonse

thank you and confirm
Vijay

Claimed loss: SEK 2110

Desired outcome: deliver the package or refund

Confidential Information Hidden: This section contains confidential information visible to verified Hanna Andersson representatives only. If you are affiliated with Hanna Andersson, please claim your business to access these details.

1 comments
Add a comment
N
N
N. Rohan
Send a message
Nov 21, 2024 6:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Get in touch with Hanna Andersson's customer support once more but this time provide the corrected address and draw attention to the problems pertaining to the address input. Would you kindly be able to send me a confirmation email immediately mentioning the previous non-responsive status? If no answers are satisfactory, think about going to social media or ask your payment provider for help.

  1. Hanna Andersson Contacts

  2. Hanna Andersson phone numbers
    +1 (800) 222-0544
    +1 (800) 222-0544
    Click up if you have successfully reached Hanna Andersson by calling +1 (800) 222-0544 phone number 0 0 users reported that they have successfully reached Hanna Andersson by calling +1 (800) 222-0544 phone number Click down if you have unsuccessfully reached Hanna Andersson by calling +1 (800) 222-0544 phone number 0 0 users reported that they have UNsuccessfully reached Hanna Andersson by calling +1 (800) 222-0544 phone number
    Customer Service
  3. Hanna Andersson emails
  4. Hanna Andersson address
    608 NE 19th Ave, Portland, Oregon, 97214, United States
  5. Hanna Andersson social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 10, 2024
  7. View all Hanna Andersson contacts
Hanna Andersson Category
Hanna Andersson is ranked 3 among 17 companies in the Children's Clothing category

Most discussed Hanna Andersson complaints

Delivery order number 19866359
1
(opinions to this review)