Hardee's Restaurants
Reviews and Complaints

In Chattanooga TN on 4831 Hwy 58 I was at the drive thou and the staff that was filling the orders said a nasty comment when she took my card to pay for my order. I talk to the manager about if she is that unhappy don't be at the drive thou. She had a nasty attitude so I told her give me my money back and I want be back. I told people in know not to go to that Hardee's. I think her name was Shell. I want be going back their.

Mary Smith
Chattanooga TN

The Hardee's on Hersheberger road in Roanoke, VA and the Hardee's on Peters Creek Road are the issue. Mainly the first one... I have went multiple times to the Hersheberger Hardee's and they have told me that they aren't open because either one person is there so they obviously aren't cooking yet, or they simply aren't ready to open yet. They have set hours on the door and clearly don't follow those hours. Basically they open when they want, and they are super rude to customers who come through the drive-thru during their supposed open hours. I've been there multiple times and this has happened. The one on Peters Creek Road has a told me that their biscuit maker hasn't showed up on time so they can't do anything. I live near these Hardee's and they are the only ones somewhat on my way to work or I would happily go to a different one. I am at work by 5:45 am and it would be nice if this issue could be resolved.

I will like to get my w2 every time i call the store no answer . They need more people to help them.When I call other local Hardee's to find out about the W-2s they're very rude I'll call the 877 number corporate i speak it to Forner guy he's rude as well he tells me that he can't help me but I've had help before I don't understand what the problem is is very frustrated that when you call corporate you can't get help or speak to someone from HR or customer service department that's ridiculous

Hi! I was at the Hardee's in Belton SC this morning and it was the worst experience ever. There is a male worker at the window and he is digging in his butt crack and a female employee starts fussing at him and asking what he is doing. He totally ignored me who is at the window waiting and yells back to the female employee that he has a wedgy ok! This is horrible customer service so I took my food and said thank you. I tried to eat it but had honestly lost my appetite. The biscuit tasted old and nasty! This place really needs to do better and get rid of the man digging in his butt crack! A refund would be nice too! 7.00 wasted!

I have 2 to3 checks that i have not got paid for i work 40 hour and never got my money and when i ask ms franklin she told me to do worry about my money just worry about making the food and i have a check in the hold that they stop me from getting they said hareeds dont put a week in the hold and i kno we did hareeds open december 22 2015 and we all got paid in january sometime its was like 4 to5 week when we got paid and i see where they stop my money its $180 that have been stop and ms franklin came to mcdonald and got me fired and now i think they are holding my income tax

I went to the hardees in williston florida twice. The first time the service was really slow and the food was so bad I couldn't eat it. I don't generally go to Hardees but this one is convenient for one my way home from Gainesville. I was there again January 4th (the receipt says december but I know it was January. Maybe this reciept was from the 1st time I went) and it was the same slow service. At the place where you order I had to wait and then you pull up and they took my money and walked off and it was a very long time until they came back and by then there was 4 cars behind me. They didn't come back until they brought my order but just walked around inside. I could see a guy with a long pony tail. He was there both times and looked like he was doing nothing. Then I go the food and again it was uneatable. It was even cold in the middle after waiting all that time. I think they just microwaved it. I have no idea how you stay in business at that place but I won't be going to that Hardees or any other again. store number on my receipt is 1501529

I tried to submit a complaint on the regular hardees website and it asked for a street address and there was no where to put it. It won't let me type it in. Impossible to submit it! Very frustrating.

I placed an order in the drive thru and the order was wrong. When I drove back to get the order replaced and corrected, the Mgr refused to satisfy me. I will be taking this higher if anything is not done about this situation! This was a issue of total disrespect and inconvenience and will not be tolerated. I will be expecting a phone call back or an email in regards to this

Hello and gm, I am sorry I had to write to u all but this restaurant was very disappointing. When we got to this hardee's on 2037 mannheim in melrose park we was very hyped to get a hardee's sandwich. Kids was happy even me because the last time I had a hardee's sandwich was in wisconsin about 11 years ago. We came in the store and was looking around and I notice things was dirty. Floor was dirty, the tables and the tables where the young lady was making the burgers was dirty it just was not looking good. Ii I was a mystery shopper they would have failed big time as soon as we walk in. Now that was not even the sad part. We set there about 4/5 min while they just looked at us and was just taking care of the drive through no hello, no we will be right with u no nothing. We was wondering when was they going to take our order. The one young lady on break (Very light skinned, kinda heavy a little) was siting eating was very thoughtful and nice she said I well clock back in and take your order if u want and I said no thanks, thank you anyways but we will just leave. My kids was sick and said sorry dad lets just go to wendy's.

When did Hardee's stop making real ice cream shakes? I just wasted $6.40 because while traveling with my mom she said she wanted a good milkshake, a real one. Neither of us drink that plastic crap. I told her Hardee's has real ones so we stopped through the next one we came across.
When we got down the road and tasted it what a disgusting surprise that was.

WeWel I've been work there for about 6 i have a learning disability recently last week this lady name bobbie has been mean to me for two day straight i come to work before time to clock in i speak to every body she wrote me up because one of the fryers in the front dont work an i dont know how to use the ones they fry the chicken in to do the apple pies some one had to tell me when it was ready then ill drop them but this day when i came in it was Wednesday the person that helped me then she didnt come that day so when it was time for me to do the apple pies i didnt know if the grease was ready so i drop them the first time then the person took them back up cause it wasn't ready then when it was she put them back down then when they were done they were ruined then she yelled at me in front of every body an said she was going to write me up in stead of taking me to the office an talking to me like some body.i really love being a cook at my job but i dont like working with her she dont know how to treat some body. What. Should i do.

10 Single sliders is what I ordered what I got in return is cold old plain burgers they were the worst I've ever Eaton I brought them back into the manager it was 1 when I walked back in the store the manager turned and said that they were called when she handed them to me that it was one and the time on the ticket was 12:37 she tried to tell me that the time on the ticket is when the burgers went out I managed an IHOP for 4 years and I have never ever treated a customer this way I always remade their food and apologize this is not what I got it is unacceptable something needs to be done I am a very good customer of Hardee's and I want compensation for this I don't think it was too much to ask to be treated right this is not the first time at this Hardee's have they been rude and the food has been bad thank you for listening to my complaint and I'm so sorry I had to complain

There not paying the cooks at the Hardees in ramseur North Carolina.. The right amount there doing this by not telling them that there supposed to get more then minimum wage if your a closer or lime cook there young people and there Takeing advantage of them.. If they don't do right by them I'll be calling news 2 wants to know. And report them also to the better business bureau ..this is very unfair and very unprofessional..

Went through drive- thru order three bacon egg and cheese biscuits on Monday what are the three bacon egg and cheese biscuit supposed to had crispy bacon all three well get home it's flimsy bacon so I called up there to Hardees to let them know cuz I always get bacon egg and cheese biscuits with crispy bacon and there's been told many times it's been you know fatty bacon flimsy bacon whatever and I've just let it go well the manager comes to the window and says that my name wasn't in the book that I didn't talk to her yesterday or the other manager basically called me a liar saying that it wasn't true but there's nothing she could do and it's b******* because I didn't tell me keep my receipt yesterday to tell me that got my name and said it would be in the book so it's wrong and she was very rude

I went in Hardee in fort Smith Arkansas on Rodgers st. Order a loaded omelet . It was the worst thing I ever gotten at your restaurant I open up to look at it because it felt really light for a loaded omelet . It was terrible it might of had crumbs of meats half a piece of cheese.l went back in and ask is this was really a loaded omelet he said yes . So if this is the quality you are putting out ! I want be going back.

I live in a very small town. Hardee's has been a staple restaurant for years. The last year, myself, and the majority of citizens in Dyersville have noticed a drastic decline in the quality of service provided by the staff.
Specifically, the last three times I have ordered a meal from this restaurant my order has been messed up after waiting anywhere from 20-40 minuted in the drive through. I order a Frosco Burger WITHOUT TOMATOES. The person taking the order repeats it back to me, I respond that the order os correct, yet when I get my meal there are tomatoes on my sandwhich. If not for the thurd occurance of this happening-I would not take the time to complain.
When I called the store and asked to speek to the manager after the person who answered told me she couldn't help it that my sandwhich was messed up, I could clearly hear the woman mocking my complaint to the manager. The manager then continued to tell me that there was nothing she could do and ignored my complaint.
I hung up the phone.

I refuse to go back to a business with such disrespectful and unprofessional help. It's a shame that this restaurant chain continues to be represented in our small town and the worst service. My fellow town citezens and I am afraid to go to this restaurant because of the continual horrible service and distrespect provided by the staff employed here.

We meaning my family have t mobile and we went in to use or free meal at which time they refused to honor them at which time she said we have and email that we only honor on it on Tuesday and I replied the coupon says it's good till the 11th where they preceded to say it's good every Monday in December then I preceded to say is not good after next Monday but the manager of duty couldn't seem to get the jest of what we was saying so I told him I will contact the corporation and hung up so is this how you do business all I'm saying is don't offer up promotions if you're not going to honor them that's wrong you need obviously to teach them how to do business or not be a manager I'm just basically saying don't do t mobile deals if you don't want to stand good for it in so upset with Hardee's I don't know if I will patron them again and I prefer them over Mc Donalds but at least they will fix wrongs that you're managers didnt.

Cashier Labria and associate name Tana. My experience with both of these ladies was horrible. At the drive thru I ordered 2 all star meals. I attempted to use my t mobile Tuesday free meal Labria and Tana refused to honor it because it was not on Tuesday. I explained that the coupon was good until 12/11/17. I was told they don't make the rules they just work there resulting in my loss of coupon. I asked for management info. they both were clueless how to provide me the information. My food was cold. I came to the restaurant last night on Tuesday. Instead of having closed signs up. The associate just told me the vents were being cleaned. Everytime I visit this particular location it's been a negative experience which tells me this is a training issue. I will be reaching out to tmobile.

I do not even know where to start first of all I went in to get the $5 All Star meal and the number four had white paper covering on the menu because y'all were out of chicken so I couldn't get that so then I got the number 3 instead I asked him to put regular ring onions instead of the diced onions on my sandwich and they did totally opposite what I asked I got diced onions and regular onions and my sandwich came with no pickles and on the menu it has pickles on it my Burger was cold and on top of that the man at the register was on the phone the whole time not responsive customers came in nobody's place the order so they left and walk back out just terrible service all the way around. Food was horrible. Girl in the back with blonde wig did not have a hat on. I will not be back. Get better management in there. I went to the one located at Oakland and 40 across the street from imos(where I should have eaten instead)

Tried to call multiple times to pre order a big order with no answer when I went in to the store the two closing managers were all over each other at one point they were making out. No one wore gloves to make food they took 20 minutes to come out to the front to even take my order. I watched the managers and one crew member sit in an employees vehicle and smoke a cigarette while I was leaving this was the worst experience ever. And the garbage area had trash outside the dumpster and a fish house. This was the Walker, MN Hardee's

Approximate 2 weeks ago, I enter hardees to order dinner when the manager some light skin black woman start making comments about using the restroom. I went to restroom and afterwards approach cashier to order my food because we have been told we can not use the bathroom if we are not a patron. I as a customer and ex employee of hardees understand the company policies but this manager has gone too far about this. I ate there 3 times per week. She has a complex against folk such as homeless folk using the facilities. All i want is far treatment but this woman tells her cashier to give me my money back because i stated that they are pinpointed certain individuals who they think are abusing their facilities. About a month ago a of their female employees said a smart comment towards me and that is when all this has started. I do not want no compensation. I just want to know what your organization/company intend to do. I am not going to take anymore threats from that light skin black woman any more. She was technically out of line, unethical and disrespectable as a manager/supervisor. All i am say if she does this again we have no choice but turn that store out because there is no professionalism in her attitude. I am asking that the management address this situation before we do. I go to other hardees and i do no not have that problem. I am not trying to say she [censor] but she is the type that make uyou call her [censor] straight up by name