Harley Davidson
Reviews and Complaints

I have make a payment of Rs-8000/-on dated 26/02/2018 UTR No-PUNBH18057162961, for Hog Kit & Membership of Harley, we are Regularly Coordinate with Ms. Nidhi ([protected]) Regarding the Bill, but still i dont have received, Requesting to you kindly provide the bill in the name of Narula Udyog India Pvt.Ltd. "GSTIN NO-07AAACN3080E1ZT"

Thanks & Regard
Ritesh
[protected]

I can not tell you a good or bad Harley-Davidson motorcycle, but I can describe how an official dealer in Russia sells with the support of the official representation of Harley-Davidson in Russia (instructive and not funny).
I wanted to buy a new Harley-Davidson motorcycle from an official dealer in Russia. The official dealer was selected "Harley-Davidson Electra Glide Ultra Limited" 2016 - a new one, without mileage. The price, terms of delivery were agreed in advance. The Contractor was signed by the Seller and the Buyer and billed for payment, but the next day before payment, the manager called and said that my motorcycle was sold. An alternative option in return was not offered to me. After a written request to the official dealer (Seller) and the representative office of Harley-Davidson in Russia, a new commercial offer was sent for the same motorcycle, but the price increased by $ 5, 000 (one day). Here, as happens In Russia, "Harley-Davidson". On my appeals to Harley-Davidson Russia to clarify the situation of such incomprehensible sales, I did not get an answer. I think this is a normal situation for sales representatives of "Harley-Davidson" in Russia - to lure the buyer an interesting price, when he agrees to raise the price of a motorcycle. This is not the first case of fraudulent sales from Harley-Davidson, last year a similar situation was with another official dealer in another city.
Result - respect yourself and your money. If you earned and decided to buy a motorcycle for the price of an apartment, choose the right vendors and brand. There are many other worthy brands where the customer is valued and loved. Beware not of honest contractual relations from official dealers of the "American legend". It's a shame and not good for such a "sales".

My FLHTKSE Anv was to be upgraded from the factory stage 1 to the stage 2.
Simple list in the P&A dealer gave me.
[protected]
76000524A
76000526A
[protected]
[protected]
Then I'm told by HD Audio department the [protected] is wrong on the P&A list and I need [protected].
Now I find out that I'm still missing parts for this upgrade because my bike is a SE 2018 it's different?
Then that means The HD 2018 P&A book is wrong.
What the heck?
Why is this so difficult?

I agreed and signed for 6.99%, but then three days later, when I picked my motorcycle up, I was told that I would have to accept and sign 11.25% interest in order to keep the packages that I chose for the motorcycle. I had already signed and agreed to 6.99%! I believe this is immoral and bad business practices. I want hd to honor the previous agreement! I signed the 11.25% agreement because I wanted to keep the care packages, but I don't believe that I should have had to choose. If this had been an issue, they should have informed me of this when I agreed to the 6.99%!

Space Coast Harley Davidson ran my credit this month with out my permission. I was paying cash for a motorcycle and asked them repeatedly NOT to pull my credit. The next morning I get an alert from the credit bureau that my credit had been pulled by them. I immediately called and emailed and asked them to get the inquiry removed from my credit and they have yet responded.

I have ultra limited 2014, Import from USA, all service done in dealer workshop last seevice was before 1 week, got call said there is noise in primary and after then said bike ready and i asked them and they said that there is loos on part and we fixed after receiving the bike going ride there is huge noisy and send the bike to them again and the said there is major issue on engine need to change and it will cost you 12, 800 AED

Its top urgent issue and i need your support
Please contact me on below
+[protected]
[protected]@gmail.com

My wife and I were bike shopping near are home in s.w.La. End up at Harley Davidson dealership in Scott, La. Cajun Harley was met by great salesman who tried his best to fine the bike that we were seeking at the price with in our budget. Trouble started when I asked the salesman to give me his best out the door price for the bike of our choice ( Limited FLHTK ) 2018 model vivid black. The quote was put on paper with my name and address. That's all was on the quote nothing about any bike vin color model, just my name address and some numbers added up to a total of $27, 000+.
We had also looked at a 2017 Kawasaki Vulcan Voyager from a shop a few 100yards down the street. There I was given a full discretion with total price and business card from salesperson. Very professionally handle not like Cajun Harley Davidson. James E Parker p.s. I had financing already done $30, 000 line if credit .

Hi,
Can someone help me. I had place a part order (crankcase) to harley davidson with the below detail, but unfortunately the parts still not arrive at dealer side.

H-D order NO : [protected]
Order date : 26 sep 17

At early Feb, I had also send email to asia emerging inquires and said that the parts will arrive at dealer side in Feb but unfortunately the status remain the same.

For the past 1 week i resend my email several times as reminder and need a respon from asia emerging market..but seems no reply until now.

Please help.

Dear sir/madam,

I'm Joycen Mathew owned Fatboy . I'm not satisfied with a bike for improper service and they handed me defected bike from bleddy Bison Harley Davidson and [censor]ing my bike was with showroom more than with me.

When I received new bike (14/12/2017) with damaged key fob, damaged exhaust and without side bush, I complained to Bison Harley Davidson. They promised me that they will change to new one from that day to today still this bleddy people changing for new one whenever I approached for that I'm getting same reason as no stock!.

In tusker Harley Davidson they charging only 2k bugs for entire engine and exhaust chrome polish but the bleddy Bison Harley Davidson charged me for 3k that too they polished outside of the engine only [censor] less peoples.

After 2weeks I got oil leakage from engine, immediately I went to tusker Harley Davidson they politely told me within day they will rectify the problem instead of that I gave my bike to [censor]ing [censor] Bison Harley Davidson because I purchased bike over there they took a week to rectify the problem but the bike is in same problem What the bleddy [censor]ing kind of service they done, In same service the bleddy [censor] changed my new pillion seat with old one.

Within 3month from the date of I received bike from Bison Harley Davidson I gave bike service for four times I'm totally inconvenient with Fatboy Harley Davidson . Bison Harley Davidson had given me manufacture defected vehicle totally I'm frustrated with the bike. I can't go further with problematic bike. I want new bike

Thanks & Regards,
Joycen Mathew
Mob:+91 [protected]

When I bought my 2014 Ultra Limited in 2015, it wouldn't start so they went ahead and put in a new battery. A few months later, the bike wouldn't crank and they said it was a bad regulator. A couple months after that, again the regulator was bad and now the battery was bad as well. Everything was done under warranty. Then a year and a week later, guess what. The regulator and battery are bad again. You're telling me that I'm going on my 4th regulator and that I've just "been unlucky with regulators". Seriously? That was the answer from Harley tech services . Replace the battery and the regulator. They're looking at it as though it's the very first time the regulator went bad on this bike. It's obviously being caused by something else, but they can never find any other issues with the bike. Well since it was a week past warranty, they refuse to cover the faulty part. The piece of crap regulator that they put on the bike the last time. So I have to pay out of pocket for another crap regulator that I'm sure will be in the shop again getting replaced with the 5th regulator in a few months. Wouldn't be so pissed if they just covered the damn part. 1 week past warranty after replacing the same thing 3 times. Give me a break. Poor customer service. After this, Harley isn't getting another dime from me or my family. Bye.

I have already had to have both hard bags replaced along with the support brackets due to damage they were causing. I brought the bike back in to the dealership in Sept. 2017 and found that the left bag had damage again to it, the right was fine no damage. Have been going around in circles trying to have this situation resolved without prevail. Ready to contact lawyer in regards to this. I have owned 4 CVO's and this has been the worst experience I hate to say it but I don't think I will own another Harley.

To : Harley Davidson
FM : Mrs. Sunita Kotian

Sub: Complaint against your authorized Service Station in Navi Mumbai M/s Bafna Motorcycles Pvt. Ltd. for illegal retention of my Motor-Bike Harley Davidson Street 750- bearing Regn. No. MH-43-AS-5411
The above Motor Bike given to Bafna Motorcycles P. Ltd. (hereafter referred to as Bafna) on 26-10-2017 for service is not being delivered in spite of repairs completed in December-2017 and my agreeing to pay the charges for servicing on pretext of their claiming for outstanding pertaining to period of January -2016.
I would like to place before you the facts as below:
• The Vehicle was given for repairs to Bafna in January -2016 following accident. I filled up the Insurance Claim form as requested by Bafna and the Survey was arranged by Bafna without parting with any details as regards to the amount of claim. No intimation was ever given to me in connection with insurance claim.
• The vehicle was delivered to me on 15.03.2016 after my making payment to Bafna as demanded by them.
• The vehicle was again given to Bafna for servicing on 26-10-2017 and the job has been completed in December, 2017.
• Bafna is now refused to deliver vehicle on the ground of some previous outstanding pertaining to January, 2016.
My submission is as follows:
1] When vehicle was delivered to me in March -2016 on my making payment as per their demand, it is impliedly presumed that the settlement has been made for bill of service.
2] There was not even single correspondence to me by Bafna in connection with alleged outstanding till the completion of job in December -2017.
3] No intimation about alleged outstanding was given to me prior to the servicing in October - 2017.
4] The retention by Bafna is absolutely illegal and retention on invalid ground amounts to their mala fide intention to extract more money. Bafna has not followed due process of law for alleged outstanding claim.
5] Now, Bafna has intimated to me that they will be charging Parking Charges @ Rs.300/- per day till the delivery of vehicle is taken after payment of alleged outstanding. The parking charges are levied only when the vehicle owner requests for parking slot. In this case Bafna has forcefully and illegally retained vehicle.
I therefore request you to intervene in the matter and issue instruction to Bafna for adopting corrective steps, failing which I shall have no option but to initiate criminal proceedings in appropriate court of Law/Forum for the damages/losses/inconvenience/harassment/mental agony being caused to me . Also I will keep option open to approach media in this connection.
I am certain that the reputed company like yours will prefer to avoid such remorseful situation.
Regards
Mrs. Sunita S. Kotian

Harley davidson does not care about consumers!
Hog member us679
I purchased a new 2018 sport glide on 1/7/2018, it was delivered on 1/10/2018, and it's now in the shop needing a replacement part since 1/25/2018. The neutral light would not turn off from the display, I was told to take it in thinking it was a quick fix, well come to find out they had to take the transmission apart to replace the switch for the gears. I called customer service, I opened a file 3283509 talked to craig, I expressed to him my frustration and concerns with the purchase I had just made and he said he would call the dealer find out what happened because his concern was that it was broken when they delivered it. My concern was that a brand new bike should not be in the shop getting the transmission removed to get to a part that is broken, 3 days later, I still had not heard from craig, I called and he stated that the dealer had never returned any of his calls? Lies, he never called the dealer until I called him back 3 days later, he had no intention of calling the dealer on our behalf, he continuously blamed the dealer as being the ones who broke this part on the bike and said that the dealer needed to make things right, that harley davidson did their part by fixing the bike under warranty! Really? That was his reasoning.
Harley davidson does not care about consumers!
Craig lied several times on the many phone calls I made to him, he stated that he would email me about the complaint! That never happened, he stated he would return my call after talking to the dealer that never happened, I had to call him, and he stated that the bike did not have a major repair! That was a lie, the transmission needed to be removed just to replace the broken part! He stated that the dealer offered to give us free 1000 mile service for our inconvenience that was a lie! He told them that they needed to do that! Once again not taking any accountability that the bike left the manufacturer with a defect! The bike had 3 miles when we received it, no one had the opportunity to break it other than when it left milwaukee! At one point in our conversation craig asked, "i'm trying to find out what it is that you want me to do? The bike is fixed, it seems you want something else!" no accountability at all, he blamed everything on the "licensed dealer"
Harley davidson does not care about consumers!
This bike came defective from the manufacturer, harley davidson needs to take accountability for their defect and stop blaming the dealer that is licensed to carry their product! We are second owners of harley davidson and this will be the last purchase we ever make! If harley will not take responsibility for their defect, I will make sure my voice is heard and that other know about my experience with their new product and remind them that harley davidson does not care about customers!

Hello, I bought a Fatboy 'S' 6 month ago at what I was told was a really good price £18, 000 and told it would hold its value.
Due to the lack of decent suspension I hurt my back going over a small bump in the road so decided to get a part exchange price for mine towards a new heritage softail 114 or the CVO pro street. I only bought the bike 6 month ago and it had 2500 mile on when I bought it so it was not brand new.
I rang a few dealers up (UK) and all dealers gave me the same book price bearing in mind they have the same model as mine second hand selling at £18, 000. They told me book price was 12, 700 ?
That's a loss of £5300 in 6 months, that is unacceptable as I invested part of my pension to buy this having been told I would not loose much money on this in fact in time will become collectable and go up in value.
I no longer can afford to upgrade there fore looking at a different brand.Its a shame because my girlfriend has her own Harley and we were both going to change up as we love the Harley brand.

I am new to Harley. Winter cane. People recommended gloves. Went to Harley Dealer in Riyadh. Bought leather glives. Tried them a couple of weeks later. They were too soft to maintain a grip. I almost crashed. I went back to dealer they said they wanted the "tag" in order to return it. I asked them to document their answer by eamil. They sent saying their return policy was 7 days and didn't mention the tag.

I left the gloves at the dealer and left.

It is really disappointing to even have to write this email when the main reason I bought a Harley, not a BMW, was what everyone said about how Harley took care of its customers.

The dealer can pull up my invoice using my phone number.

Mohammad Attiya
HOG # SA6700914
[protected]@yahoo.com
+[protected]

i have complained a couple of times to harley davidson and i got a email back saying that i would be contacted within 2 business days by a haley davidson rep but i was never contacted. my boyfriend got me a pair of hd sandals for my birthday and i only wore them a couple of time before the shoe started to rip away from the sole. i am totally disappointed in hd for making such a cheap sandal. i love hd and everything about it and have been a customer for a long time but this is truly disappointing to me that i never got a response back when i was told someone would be calling.

My 2011 street glide throttle stop working. I was traveling on the road and heard a metal ping. I have the bike towed to Z and M Harley Davidson in Greensburg PA. They said my handle grips loosened up and caused the throttle to stop working.I told him I loosen them up when I was sitting on the side of the road for three hours trying to fix my throttle.So then I was informed handle grips or not covered by your service protection plan So I have that bill. And since it's not a covered repair I'm stuck with the 300 dollar tow bill.I am 100percent sure the hand grips did not loosen up. The Harley dealers and the ESP plans are in Bed with each other . They will screw you any chance they get.

This is the worst dealership so pathetic for harley enthusiasts looking to purchase a tee shirt or poker chips. Not only didn't have any poker chips they Never even had one tee shirt with Athens Greece on it. So international brothers and Sisters don't waste your time going there. What a disgrace to call yourself a dealership. I was there Sept 19 2017 Randy Redfern Ontario Canada. A retail store is needed in the tourist area

Harley Davidson Big name but small service and staff full of negative attitude and rudeness

If some one want to spoil hapiness buy harley davidson and go for service

I got to know about this in last 3 months

March 2017 brought Harley davidson fourty eight 1st visit to Harley showroom was good after purchase got to see true colours of Harley davidson

Harley davidson Bike looks great from outside but inside you will find all negative things of Harley staff

Dixit patil
rajesndra jaiswar
dhaval
ajay
and many more

I Regret buying Harley Davidson seriously pathetic service and behaviour from Such a big brand and Company

Now No Hope just thinking What to do With This Harley Bike i Brought.

Its Been So many days i Have emailed my concern No reply from harley davidson

Hopeless people not concerned about their Clients

I walked into Jacox Harley Davidson located in Mississauga morning of May 03/17. When I walked in I said good morning to a lady and she returned my greeting. I planned on buying a coat and a local T however not a sole approached me and I was the only customer in the store. From what I saw there were 6 people working that morning in the store front but not one commented to me. I even commented hoping to engage in some help that they must be having a good week cus I saw so many sold signs. The guy barely acknowledged I had spoke. If this is considered a good dealership it sure as hell isnt from the customer service effort that is put forth. It's a damn shame to see that sign hanging on their door ! PS : I do drive a soft tail and have way to much tied up in it and apparel. I also do repairs and service on bikes as a sideline therefore buy lots of parts. Very disappointed !