Menu
For Business Write a review File a complaint
Harley Davidson

Harley Davidson review: Service 1

D
Author of the review
1:03 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

McGraph Harley in Davenport, Iowa, in one word worthless, from their G. M, Anthony Ronzani, to their 3rd rate service dept. After u sign ur life away for a trike they don't want to see or hear from u again. Bike spent 2 weeks in their shop with I felt was a front wheel problem, finally the ace mechanic said he took it for a ride and nothing was wrong with it. Next contacted them about a new front tire, been almost 2 weeks and not a damn word from them. Proves their 2,895, non transferrable non cancelling, freedom package aint worth the paper its. Ended up at another dealer, Reimans in Kewanee, IL bad a big mistake even buying from McGraph. Talked to my atty about suing for breach of contract, want a total refund in not for the bike at least the freedom package, or transfer it to Reimans.

Desired outcome: Complete refund of the freedom package so i can deal with another dealer

Confidential Information Hidden: This section contains confidential information visible to verified Harley Davidson representatives only. If you are affiliated with Harley Davidson, please claim your business to access these details.

1 comments
Add a comment
E
E
E. Fay
Aug 01, 2024 4:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Spending two weeks in the shop without any resolution to your front wheel issue and then not hearing back about a new front tire is unacceptable. It’s frustrating to feel ignored after making such a significant purchase, especially when you've invested in their "freedom package" that seems to be more trouble than it's worth.

It's good that you found another dealer, Reiman’s in Kewanee, IL, who might be able to provide better service. Still, it’s a shame you had to go through this in the first place. It sounds like McGrath Harley needs to seriously step up their customer service game.

Considering talking to your attorney about pursuing a refund for the freedom package or transferring it to Reiman’s is a smart move. You deserve to get what you paid for and to have your concerns taken seriously.

  1. Harley Davidson Contacts

  2. Harley Davidson phone numbers
    +1 (800) 258-2464
    +1 (800) 258-2464
    Click up if you have successfully reached Harley Davidson by calling +1 (800) 258-2464 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +1 (800) 258-2464 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +1 (800) 258-2464 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +1 (800) 258-2464 phone number
    United States
    +1 (800) 102-6180
    +1 (800) 102-6180
    Click up if you have successfully reached Harley Davidson by calling +1 (800) 102-6180 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +1 (800) 102-6180 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +1 (800) 102-6180 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +1 (800) 102-6180 phone number
    India
    +1 (414) 343-4056
    +1 (414) 343-4056
    Click up if you have successfully reached Harley Davidson by calling +1 (414) 343-4056 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +1 (414) 343-4056 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +1 (414) 343-4056 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +1 (414) 343-4056 phone number
    United States
    +1 (905) 660-3500
    +1 (905) 660-3500
    Click up if you have successfully reached Harley Davidson by calling +1 (905) 660-3500 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +1 (905) 660-3500 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +1 (905) 660-3500 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +1 (905) 660-3500 phone number
    Canada
    +44 333 355 6800
    +44 333 355 6800
    Click up if you have successfully reached Harley Davidson by calling +44 333 355 6800 phone number 1 1 users reported that they have successfully reached Harley Davidson by calling +44 333 355 6800 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +44 333 355 6800 phone number 3 3 users reported that they have UNsuccessfully reached Harley Davidson by calling +44 333 355 6800 phone number
    United Kingdom
    +61 298 860 600
    +61 298 860 600
    Click up if you have successfully reached Harley Davidson by calling +61 298 860 600 phone number 5 5 users reported that they have successfully reached Harley Davidson by calling +61 298 860 600 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +61 298 860 600 phone number 2 2 users reported that they have UNsuccessfully reached Harley Davidson by calling +61 298 860 600 phone number
    43%
    Confidence score
    Australia & New Zealand
    +49 180 300 1340
    +49 180 300 1340
    Click up if you have successfully reached Harley Davidson by calling +49 180 300 1340 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +49 180 300 1340 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +49 180 300 1340 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +49 180 300 1340 phone number
    Germany
    +44 208 891 9088
    +44 208 891 9088
    Click up if you have successfully reached Harley Davidson by calling +44 208 891 9088 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +44 208 891 9088 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +44 208 891 9088 phone number 3 3 users reported that they have UNsuccessfully reached Harley Davidson by calling +44 208 891 9088 phone number
    Ireland & Europe
    +41 844 427 539
    +41 844 427 539
    Click up if you have successfully reached Harley Davidson by calling +41 844 427 539 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +41 844 427 539 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +41 844 427 539 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +41 844 427 539 phone number
    Switzerland
    +86 216 039 0200
    +86 216 039 0200
    Click up if you have successfully reached Harley Davidson by calling +86 216 039 0200 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +86 216 039 0200 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +86 216 039 0200 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +86 216 039 0200 phone number
    China
    +81 800 080 8080
    +81 800 080 8080
    Click up if you have successfully reached Harley Davidson by calling +81 800 080 8080 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +81 800 080 8080 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +81 800 080 8080 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +81 800 080 8080 phone number
    Japan
    +1 (800) 258-2464
    +1 (800) 258-2464
    Click up if you have successfully reached Harley Davidson by calling +1 (800) 258-2464 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +1 (800) 258-2464 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +1 (800) 258-2464 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +1 (800) 258-2464 phone number
    Customer Service
    More phone numbers
  3. Harley Davidson emails
  4. Harley Davidson address
    3700 W. Juneau Avenue, PO Box 653, Milwaukee, Wisconsin, 53201, United States
  5. Harley Davidson social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024