HDFC Bank
Reviews and Complaints

To Manager HDFC,

my name is mrs.bela sharma i am using your bank credit card, my credit card num is [protected] ) .

Its my request to you that late fee is charged of 5 months, is very high . iI request you to give me the vavour and i cant aaford the late fees, and i will give the rest of my payment as fast as i can .. so please give me the vavour on late fees .

thanking you

yours sincerly

mrs. bela sharma

this is srinivas from hyderabad
regarding my jumbo loan account no [protected]
i have droped the cheque for the instalment amount in the atm branch vide sbi cheque no 710170 dated 23 nov my due date is 26 nov 08 so far i have not ever defaulted myself in payment in spite of your end receiving the cheque you have asked me to pay the so callled financial charges of Rs 16.54 though my fault you have not mentioned through your call center
i come to know that you are in receipt of this above said cheque
and also i request you to give the details of my loan schedule of payments so far i paid and the dues
i protest to pay the above said fininancial charges as mentioned by your bank
thanks and regards
srinivas.c

Panndiarajan K,

I would suggest you to contact MACCAAN ( Moment against credit collection agony and Nuisance ). This organisation is formed to liberate the people from the multinational banks collection harassment .

They deal with all kinds of unsecured /secured loans and help the common layman to come out of the credit clutches.
Pls visit the website :www.maccaan.com for further information on this .

This looks like a boon to the people who are stuck on the hands of the international banks .

To Manager HDFC,

My name is Mohd Irfan Khan and I using your Bank’s Credit Card, Here is my Credit Card Number [protected])

This is with reference to the Credit Card Bill of March,

As per my purchase and payment, it should be around INR 3, 060.00, however the bill which has been sent to me is INR 3, 847.00 and it is not satisfactory for me and I will not pay this amount at any cost,

So it is a humble request to adjust this amount and send me the updated bill on my Email ID: irfankhan9@gmail.com so that I can make the payment.

As far as any finance charge or Mini Card Fee is concerned, I will not pay these amounts in any case, because I was not told about these things ever.

If any information you need, feel free to call me or mail me.

Thanks & Regards,

Mohd Irfan Khan
[protected]
H No: 20, Sarai Jullena,
Near New Friends Colony
New Delhi 110025

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this is the most pathetic I ever came across. we always blame the nationalized banks. but hdfc people are worst than that. for single transaction u have to wait for hrs. even if you have recharge ur mobile throught net banking they will charge you for that. & wants to register that number. and it will take 12 hrs to that. for every single change you have to visit the branch. its the most ###ing bank.

hi,

I am Biteshwar Kumar Tiwari holding (A/C# [protected] )stying in chennai . I have lost my ATM debit card and I want to block my ATM debit card. Your advice will be highly appreciable. My contact no is [protected].
Please help me.

hi,

I am Nityananda Bhorali holding (A/C# [protected] )stying in Bangalore . 1 hr back my hdfc debit card had been stolen. Your advice will be highly appreciable.

Dear Sir / Madam,
unfortunatly i lost my ATM Card of HDFC. I have been clling the customer care no. again & again but it was telling that customer care executive will be there from 8 am to 8 pm.so please can u block my ATM Card transections if not contact me as per below given no.

My A/c no. is [protected]

Name: Durgapathi S

Branch: Airport Road Banglore

& my contact no. is [protected]

u please get back to me regarding this complaint

And my suggestion is that try to get the customer service extended for 24hrs..

ur presently working for 8Am to 8Pm its not sufficient for the customomers who r in trouble, in needs they r not able to get the service in proper time of their needs.

Hope u wil get back to me in the morning..

This is the most f..kall bank ever. How is one supposed to report a card lost after 8 p.m. the bank should at a minimun have staffing to block cards which are lost. I am not sure if they understand the uncertanity that the customer goes through when you lose a card an are not able to take any action. The bank is liable for all loss which occurs on the card until the next day.

NEVER BANK WITH HDFC this is the most pathetic attitude i have seen from a bank if you cannot have the proper infrastructure in place you should not offer a service.

I lost Hdfc Debit card cum eshoppping card, Please Block the immediately.

My HDFC A/c number is :[protected]

This is my salary A/c

Anil Kumar Raju A
Bangalore

Dear Sir / Madam,
unfortunatly i lost my ATM Card of HDFC. I have been keep on clling the customer care no. but it was telling that customer care executive will be there from 8 am to 8 pm. n0w tell me as to what needs to be done in this case. My A/c no. is [protected]
Customer Identification no is - [protected]

Dharmendra singh([protected], [protected])

h.n-813/28

gali-13

jyoti park

sec-7

gurgaon

haryana-122001

This is my salary a/c. please block the card immediately and issue me new one so that i can make the transaction.

Please chor BANK se door rahe

From:
"Prafulnath Purohit"
View contact details
To:
pehredar@moneycontrol.com, customerservices.cards@hdfcbank.com
Cc:
"A26" , "A26" , "aa123" , "AAA sexy" , "aaa111" , "aaa111" , "aaa123" , "AAAA sexy" , "AAAAA SEXY" , aapkiawaaz@moneycontrol.com, "Aishwarya-Rai" , amitvyas24@yahoo.com, "ANIRUDH SETHI" , arihant@arihantcapital.com, arpitshrimal@branch.sharekhan.com, "babbal" , "baggaji" , bansal_pankaj010@yahoo.co.in, bhatiaku@yahoo.com, "covered" , "deepti sharma" , dj_naha@yahoo.co.in, "foregin2" , "foreign" , "foreign3" , "g3" , gunjananand@yahoo.co.in, "hitesh bansal" , "jatin" , kapoorkunal20@yahoo.co.in, "lady" , m_vaidya@hotmail.com, m.mehta@rediffmail.com, "manisha" , "Manoj Dixit" , "mansi shah" , mansi_mesmerising@yahoo.com, "manu" , manu_aga@gmail.com, "medha mukhija" , meetanshika@rediffmail.com, monikagrwl@yahoo.com, nakuljain32@gmail.com, nas_munna@yahoo.co.in, "Nathu Singh Chaudhary" , "neeraj" , neetu_sinha21@hotmail.com, neha2206@gmail.com, niftyneha012@indiatimes.com, pathak_91221@yahoo.co.in, "piks" , "pintu" , "Power-Play-India" , "praful" , "praful purohit" , "prakash gaba" , "Prashant Kumar Pandey" , "Punyam Misra" , raghuveer@bhartitelesoft.com, "rakesh jagdhari" , "renu sharma" , "stock_picks" , "sunny" , susha_3paisa@yahoo.com, "technical" , tejas_tcs@yahoo.com, tushar_tushki_justy@yahoo.com, usha_stocks@yahoogroups.com, valushkha@gmail.com, "Vinay Garg" , "yogesh prajapati" , "yudhisthir das" ... more
Respected Indain Investors, mai aapko ek HDFC BANK Credit Card ki hakikat batana chahta hoo.card No. xxxxxxxxxxxx8360 par 22-06-2008 ko Mr. XYZ Ka due payment 6484=84 Rs bataya gaya tha aaj uske pass jo mobile par due balance 13973=00 Rs bataya gaya per month kitna interest liya jata hai aap all investors dekh le ye credit card chalane wale or inke customer service par baithe all employee cheeter hai chor hai daku hai jo ye is tarah ke kaam karte hai is credit card no. wale insaan ne kitne hi mail kiye par inke koi farak nahi padta hai is liye meri aap sabhi se ye recovest hai ki jinke pass bhi credit card HDFC BANK ka hai wo is ko immediatly close karwa le or in future in ki koi service na le ham log ek dam se pagal hai jo bina kuchch bole inki manmaani par action nahi lete hai.agar kisi ko koi bhi information lena ho to is no. par contact kare +[protected].praful purohitratlamm.p

Dear Sir / Madam,
Just 30 min back i lost my ATM Card of HDFC. I have been keep on clling the customer care no. but it was telling that customer care executive will be there from 8 am to 8 pm. n0w tell me as to what needs to be done in this case. My A/c no. is [protected].
Customer Identification no is [protected]
My name is Nikhil Ambekar
This is my salary a/c. please block the card immediately.

Regards,
Nikhil

I want to check my two wheeler loan account statement but I don't know how to check.

sir i have paid full amount of loan. so why your recovering agent are harrasing us.the name of the agent is manish chouksey living in sagarwadi burhanpur . sir please take action as soon as possible complain by baldev pahuja burhanpur

sir i m dinesh kumar swain from bhubaneswar. i m intersted to buy a bike cbz extreme. i want to loan from ur bank . sir actually i want the scheme of payment EMI. what the interest amount ? please say.

TO
HDFC BANK LTD
RETAIL ASSTE DAVISON,
CHENNAI

Dear sir/Madam
I Am Mr. P.R.Narendra, My wo Wheeler loan Ac no [protected], I Have taken Hunk From Laxmi motors with HDFC Bank. This month my EMI was bounced after 10days of my EMI date collection executive came and take the money on 15-04-09 and again HDFC Bank deducted from my account on 18-04-09, so the banker will taken money twice with out any information, i am going to take very seriously of this issue, and i am thinking to five paper add also

my registration no is AP 11AE 3748

my mobile no [protected]

Hi sir my name is G.srinivas Reddy S/o G.sathi reddy we have taken Passion plus bike from Phonex motors with HDFC finance help.

Now we had completed our finance payments i have not received any clearance documents from them.i.e NO Objection letter.

ple arrange to give me the form

My registration No Ap 29 N 7486

my Ph No [protected]

Here is my complaint...complaint against HDFC Bank...in bangalore...

Harrassing for EMI for single month Due..
I have got two wheeler loan from HDFC bank, which was my first mistake in my life. I purchased a new vehicle under two wheeler loan from HDFC bank. After purchasing the vehicle my business got down. I was unable to pay the only one premium of Rs. 1973-00 the loan amount on due date. But the HDFC collection centre persons call us more than 20 times in a day. If we pick the phone they will speak with us as they are speaking with a thief. For a business reasons The HDFC bank will provide loan to the peoples with a high interest rates.

They are asking me if you don't able to pay the single payment why did you taken the loan from us. When he called us he told, he is calling from HDFC and used the no [protected] and [protected] I don't know whether they are belongs to HDFC Bank or Recovery people...He said his name is Ajay and belongs to Sanjay's Recovery team from Indira Nagar Branch.

They Really Spoke very badly...So I request you all the viewers before getting loan from any bank be ready to go through all the difficulties. And please avoid getting loan from HDFC Bank

My Account # [protected]
Sadashiva Swamy
[protected]
Bangalore

i want my two wheeler loan account statement.
number is [protected].

Hi madam/sir
My name is subhash kumar s/o madan pal i have taken hero honda cbz extrem bike loan for hdfc bank 20th october 2008 but till now i don't have any docment recived my add is k-11/F2 first floor old rangpuri road near gopalji dairy mahipal pur new delhi-110037.Pls i request to sent me all docoments ASAP. my bank loan no is-----[protected]

Regards
Subhash kumar
mobile no -[protected]

Dear sir,

I have taken two wheeler loan from Hdfc Bank, Vizag branch. I lost my instalments details statement, so I want know loan account no. and also howmany instalments due in my account. My vehicle details & my details as give below for your ready referance.

Vehcle Registration No: AP 31 AR 0081,
Hero Honda Passion Plus
Model : 2007
Chasis No: 07B09C17316
Engine No: 07b08m39210

I request you kindly send me details to my mail Id

Thanking You sir,
G.S.DEMUDU
CELL:[protected]

Dear Sir/mam
I hv loan of 42000/- for my bike honda unicorn from Lucknow branch.
but ur exucative not support to me and he is give me fake information and not giving any support to me,
pl help me on this issue

Exucative name-Mr.jamil ahmed
ph-[protected]

TO
HDFC BANK LTD
RETAIL ASSTE DAVISON,
CHENNAI

Dear sir/Madam

My name S.SELVI, D/O .SEKAR. I am getting two wheelr loan from HDFC bank chennai Branch on september 2006.inRs, . 31763/= ( RUPEES THIRTTY ONE THOUASND SEVEN HUNDRED AND SIXTY THREE ONLY) From that month I paid my installments without fail in July 2008 I settled the loan amount against routed through Central bank of india Nazrathpart branch, chennai, and union bank of india Anna nagar brnach chennai my accounts. I do no the HDFC bank account no number.Till now I didn’t received any clarifications and any clearing letters and no objection and transfer certificates.

VEHICLE NO : TN 20 AD 2775
NAME OF THE BIKE : SPELENDER PLUS
COLOR OF BIKE : BLACK

I am requesting u that plz arrange my documents as soon as possible

Credit Card Issue
Bank people and Agents are harassing like anything... about this issue

Praveen

Dear Sir

I have handed over my credit card in May 2007, with the settlement of till that date, now I am not remember that card Number and don't have that card also. Two months later one agent was come to my home and he collected cash Rs.5000/- from my wife and he said he will settlement of the dues and get the NOC (no objection certificate) from the bank, but he never turned back, where is that agent now? And where is that money now? Always agents are asking for cash only why? And later last month one more man had come and bargaining the same. I do not understand the bank people and agents are making frauds in this issue. And they are not willing to give Manager’s name and contact number. We done a big mistake are not got the NOC from the Bank that time. Please close my issue. But bank is multiple that amounts in a bigger way, and they are sending agents to our home and harassing my family, right now I am not in Bangalore. Please avoid this... this is not the way of collecting. How is that agent related to my credit card and want to know they are legally appointed by the government? And many times court also said about this issue. If they come again and again, I am going to take an action in legal manner.

Regards
Praveen Reddy C
Bangalore

Mr. Vijendra.
Can you pls provide some more information on the ruling by Supreme Court on Pre-Closure charges by Banks.

This is un-fair trade practice as ruled by supreme court in STATE BANK OF INDIA Vs NATIONAL CONSUMNER FORUM. Therefore, you need pay any charges, and in case you can approach National consumer forum

Hi
I agree pre-closure charges are a real pain. I am facing the same issue with citibank auto loans. I guess it is a common thing and nothing can be done about it.

Its better to avoid HDFC bank for any loans, Even I am facing the same issue with HDFC car loan,
Really am not angry about HDFC. I request others that " DON'T GO TO HDFC LOANS" they will cheat you later. Please pass on this message to the other people as much as you can.

I really hate this idiot bank.

Hi All, I am from hyderabad. I applied for a home loan at HDFC Bank Tarnaka 2 and half months Bank. I got the Home loan approval call on october 7th 2010. I called up executive to find out the file processing status and always got the reply saying that I need to wait for that letter. Even after 20 days I didnt receive any document. I went directly to bank and got the duplicate copy of the approval doc. Now the executive is delaying with some or the other reason and it is still not been processed on 12th Nov 2010. Not sure whether this will be approved.

Sir/madam
I, Varun Tyagi, Empcode-CV15381 resigned from the post of cse on 18nov 2010 from HDFC Bank ltd, kamla nagar, agra.I received a message on my mobile phone on 27 nov, that an amount of Rs 5, 515 has been credited to my a/c as final settlement from 1nov -18nov 2010.

My a/c statement is showing that i have been charged Rs 4, 500 as notice pay recovery.Is there any notice period for off-roll employees.My
senior asked me to resign on the same date.I confirm that I WAS ASKED
TO RESIGN ON SAME DAY.
There was no time for notice.I had to resign on the same day.

I feel very sorry to say that no one is looking into the matter.I am
asking for the salary for the days i have worked. I am not begging for
anything.I am very shocked to see the working criteria of the HR
department of HDFC BANK.

Please update me with the proceedings of my f&f settlement.I request
you to waive off my notice period recovery amount as it is not my
fault.Please do not haress me financially.Kindly revert that how my
full and final has been affected.

Kindly look into the matter and resolve my problem at earliest else i
have to take legal action through labour court.

Thanking you,
Yours sincerely,
Varun Tyagi
CV15381
Mob-[protected]

To hdfc bank,
Sir my name is brahmandlapalli mahender i am having account in ur hdfc bank since 3years recently i had opened another salary account through my company i got a letter from ur headoffice that according to rbi policy we should not maintain two customer Id's on same name so they told they will deactivate my old customer id that is ([protected]) and my new customer id is([protected]) so i dont want to deactivate my old customer id so am requesting to deactivate my new customer id.

my name is Roop kishore . i have the HDFC credit card [protected]. my credit limit is 15000, now i am not able to pay the whole outstanding 23000, till now i have already paid 9000 and i said for the settlement. and they are not allowing to do so even they are not converting this money to emi as well. i am readly to pay the settlement amount. so sir help me what should i do or do needful for this

Thanks and regards
Roop kishore
[protected]

I really had a good impression about HDFC bank but i am sorry the impression has changed.

HDFC Bank have put a hold on Rs 20535.00 from my Salary bank account on 04.05.08.(seen by me on 04/05/08) Asked they say it is due to old credit card balance.

Moreover they have not even bothered to give notice to me or any sort of communication to me that they are putting an hold on an amount from my savings bank.

Now enquiring they say it was a old Gold Card on which I have a balance for which Since 4 months i haven't received any statement or email.

I have asked for the documentary evidence for the same but they are not ready to provide any and taking me for a round and delaying everytime I ring them as they believe they have my money at their disposal and they can do whatever they want to do with the amount.

Who will bear the cost of lost opportunity/ lost interest on my hold back amount?

On the other hand if i get my statements emailed accross to this email address i will ensure, i pay it in due course of time.

This tantamounts to cheating under Sec 420 of criminal Act and holding of information uder Right to Information Act.

Request you to help me in this regards.

Avishek Singh

[protected]

sir im open hdfc a/c in saudia arab in khober branch before 4 month but still not get debit card and check book from bank and when im go in khober branch there no response about my complaint so please send me debit card and and chek book im open in india delhi brach so please send me as soon as

Dear Mr. Mugra,

This can be a complaint you can resolve conveniently through the customer care centre.

Taking this level of action for a mere complaint. Speak with the PAFEX people of your area if the consignment is delivered somewhere around to your neighbors in your absence.

Regards,
Nipun.

Hi Sudhakar,

We do understand the problems that you are currently facing. We apologise for the inconvenience caused. It would be great if you could provide some more information. Is it possible for you to mail a copy of front & back of the credit card? So that we would go ahead de-activate it.

Thanks!

Customer Services Dept,
HDFC Credit Divison.

Subject : drhl benefit not passed on, case due over 3 months : file no. [protected]

Sir,

I am nri customer of hdfc currently based in uae & a permanent customer of hdfc bank having 5 accounts
(Both nri & saving account)

Additionally I am 2nd time customer to hdfc home loan

Under drhl scheme I had taken disbursement of home loan on 14th sept 10 details as per file no: [protected].

All the formalities to avail disbursement under drhl3 @ 8.25% were complete as per suggested on or before 26th august10 through hdfc concerned officers.

However when I visited hdfc – india habitat center branch on 10th september 10 to complete all formalities I was surprised to note that I was being charged a normal rate of interest. There was no benefit of drhl being considered, which I brought to notice of concerned officer.
Officer tried to convince me to ignore drhl & proceed with normal rate of interest (Roi), which was not acceptable to me hence they they assured me that they will discuss with their head office & ensure benefit of drhl is passed to me.

I had to accept this coz my sole purpose of visit to india (For 1 week only) was to take loan disbursement only.

However still (After over 3 months) there is no confirmation to me about my current status of home loan & seems I am being charged a normal roi.

I am not at all satisfied with the professionalism shown by hdfc representatives & matter has been handled casually insensitively from beginning.

This matter needs your urgent attention – kindly take corrective actions before 31dec 2017.

Regds

Tarun rastogi

i am completely agree, service and transparency is not there, they never care to send acknowledgment for the payment received,
they never update the customer about any information,
Though it is an international bank, service for the client is not up to the standard, really dissappointed

we have take a loan from ur bank a/c no [protected]
and bank debit of Rs 440 of additioal Interest
and they deduct Rs 115 Incidental Charges and no information given about these charges deduct in my account
and i have asked to bank about these charges they r not cleard to me about these charges

So req plz debit these charges which is deduct in my account
And plz tell me about interest rate which is increse by as per bank so it is happen again then i hold the amount or i switch over another bank
[plz clear these two thing ASAP
My no [protected]

Awating ur reply other i submit a written complaint to leagal dept

Abhishek jain

HDFC sales executive are hopeless and do not have manners to speak with customer. On 19 Sep 2012 I received an call from HDFC sales executive ([protected]) and executive was abusing me and my family members on replying no to him on his offer and after calling him back on his phone no the experience was more ridicules same executive was speaking with changed name and after on cross questioning he again started abusing and disconnected the call...I am holding HDFC bank account as well as HDFC Credit card today itself I am going to disconnect with these account and I will also insist by friends and colleagues to do the same...

This is an information for anyone whose complaint is not getting resolved

Always give a complaint in writing and in duplicate, get one copy signed by bank officals with date
In case bank officals are not cooprative get is signed by branch manger (its a RBI madate to give an acknolowdge )
The bank is time bound to give an reply in writing within a week
In case the same is not give give a reminder mail.
In case again they dont give a reply the same can be escalated complaince head of the level Vice President of the bank .Each branch is supposed have an notice of the escalation matrix in the notice board. In case such info is not give get hold branch manger by his collar and get the information
In case of telecomplaint ask for complaint number and insist for escalation matrix
Verbal complaints rarely solve any problem
In case of long standing complaints write a letter directly to MD/CEO or E mail to them

More than executives, HR is more pathatic. i was working with them for couple of years and just to issue my experience certificate they took more than 6 months, and till date some or other reason they give...
i really feel that i have wasted my 2 years of life in hdfc bank.. i will be starting forum where i will be posting all negative points about hdfc with facts and figure and will circulate to all possible network in the world and india...

HDFC IS A PATHETIC EMPLOYER TO WORK WITH... BEFORE TAKING THERE OFFER THINK TWICE.

Iam having lot of issue's with HDFC bank. they are having very poor customer service. Even if we are genuine. If any one know the higher official contact numbers are Email address please let me know.

This is my Email address

Sunkeshh@yahoo.com

HDFC BANK CARDS DIVISION,
MUMBAI
SUBJECT:- REVICE THE CREDIT CARD INTREST CHARGE
RESPECTED SIR,
I AM WRITING SECOND LETTER TO YOUR BANK .I HAVE WROTE LETTER TO YOUR BANK AND HANDED OVER TO MR.AJAY P.LANJEKAR OF CHANDIVALLI BRANCH ID NO. W06174 along with cheque no.907338 of RS 1040/-BUT YET BANK HAVE NOT RECEVIED MY LETTER BUT RECEVED MY CHEQUE WHY?
YOU HAVE CHARGE UNNECCESARY INTREST ON MY CARD AND YOUR OFFICER MADHUKAR HAVE PROMISSED THAT WILL REVISE ALL CHARGES BUT HAVE NOT YET REVISED .
I AM A REGULAR CUSTOMER AND NOT A DEFAULTER AS YOUR BANK HAVE ALSO INCREASED MY CARD LIMIT BUT JUST DUE TO UNNECCESARY CHARGE LEVID ON MY CARD YOU BLOCKED MY CARD, AND MAY I KNEW WHY HAVE YOU DECREASED MY CARD LIMIT TOO .
PLEASE REVISE UNNECCESARY CHARGE LEVIED ON MY CARD INSPITE OF SO MANY RECOMMENDATION WITH YOUR BANK AND CUSTOMER CARE I NEVER GOT PROPER RESPONSE FROM YOUR BANK AND IF YOU CAN’T CORPORATE WITH ME I AM ALSO NOT INTERSETED IN YOUR BANK I M HAPPY WITH OTHER BANK CARDS .
KAIZAR ATTARWALA

Diwakar Srivastava,

I would suggest you to contact MACCAAN ( Moment against credit collection agony and Nuisance ). This organisation is formed to liberate the people from the multinational banks collection harassment .

They deal with all kinds of unsecured /secured loans and help the common layman to come out of the credit clutches.
Pls visit the website :www.maccaan.com for further information on this .

This looks like a boon to the people who are stuck on the hands of the international banks .

I never recieved hard copy of my Credit card statement till now. I used to get soft copy regularly. But for the month of November and December 2007, i didnt recieve both soft copy and hard copy of the statement.And when asked,it was told that the hard copy was recieved by me itself. And in the month of January bill was generated on 16/11/08 and I received the soft copy on 17/01/08. And told to a payment immediate with lot of charges.

Dear sir
Due to sudden loss in my business I cannot afford to pay the monthy installments of Rs 8078 of my car (model 2004)Santro PB08 AN 7002 {purchased in 7 feb 2007} under Used car loan, .account number2884289.I have already paid the monthly instalments till 7 feb 2009.The balance now is Rs 82000 approx .
Earlier the loan was sanctioned through ICICI Bank for the amt Rs 2lacs .for 5 years & monthly instalment of Rs.4600.00 only.I have paid 7 instlaments.but due misguidiance by Mr. Pradeep from HDFC bank{O.D car loan and Od deptt}.
It is the first time that i have availed for the loan facility and for the first time was introduced to the term O.D.According to Mr. Pradeep the procedure would become simple by giving us a limit against our car for the remaining amount that would be paid to ICICI.and i did as he said .He also told me that my account should not contain less than 8400 Rs. This O.D cont. for 8 months.after 8 months when i checked my statements the OD which was previously of Rs 190000 approx turned to Rs 220000.On informing Mr.Pradeep, i was told that he will close my OD asRs 2600 interest would be charged even when the amt in the account is there.Being a layman in accounts i followed your executive blindly.Then he told me that he will help me to close the OD for which another 1400 would be charged (no receipt given)and gave all the documents (debit card R.C of my car, cheque books etc...) and then he got me sanctioned a loan for Rs 225000 for a tenure of 3 years monthly instll (8078Rs) through your bank.I asked for my car's R.C .For this purpose he again asked for800 Rs.I had told him that my salary is Rs 15000 .the only earning member of my house .I have two daughters.how can i afford to bear an instll of 8078 Rs .Inspite of this i have paid for 2 yearsand 2 months .but now as i have said due to sudden loss now i cannot afford to pay them .I am really depressed at this as thecar has costed me and my families life .I am unable to make up with my families needs . I was earlier a holder of mutual funds in HDFC but now i have lost faith in your bank.
i request you to remit some amount keeping in mind my problem .this is the last request to your bank, .I shall be highly grateful to you if one time settlement can be done of my account .
yours sincerely,
vicky manchanda
[protected]

HDFC People are fraud... i paid a lot even after destrying the credit card. i dont know whom to complaint.

but better you go to police.

Your Mother and Father can take hdfc to consumer court & take up to Rs 10000 Fine for this. U don't need to give payment if u r right bank don't go court because they are wrong they just try to threaten u & make money.

Hi Shekar,

Welcome to the club! In my opinion,since you have taken a personal loan and haven't given them any power of attorney over any of your assets,tell them to ### off. Even if you cant repay your loan,they cant do a ### to you legally since it is an unsecured loan and that is why you pay anything from 14.5 to 20% interest on it. The high interest charges offset the defaults the bank may face from any of their clients.The situation in India is going to reach a climax soon cause the default rate is gonna shoot up like hell. Forget the economy and share market.Those inflation figures are easily manipulated by the govt by cutting taxes on fuel imports etc.And the share market has jumped to 17000 because of the FIIs pumping in the money. And who are the fII's?Our good old friendly Netas of the country with all their black money stashed abroad. The situation in India as far as loan defaults is concerned is going to go the sub prime way in the US. You just wait and watch the fun! ### the banks. They are supposed to tell you the interest rates on the disbursal letter. They are supposed to send you a copy of the loan documents which you have signed. Have they done that?I doubt it. Anyways don't worry too much about it.Just keep the amount you have given them by post dated cheques out of the loan amt. Incase they file a case for dishonor of cheques.In that case, let them litigate after sending you the notice and then go in front of the magistrate and tell him that you will give them the money on the post dated cheques from a friends account. Tear your cheques once they give them back to you. Give them the amt from your friends account in front of the magistrate. Thats it.

"WITHIN 7 WORKING DAY"
I was looking for Credit Cards once, and by chance I got a call from hdfc that they are issuing credit cards "within 7 working days". So I said yes to them and they told me to submit some documents and my response to them is once again yes.
In first week,
I was searching in internet for any complaints are posted against them and I found a lot in this forum. But I still make some courage and decided to submit the documents they asked for, and I got a call from Customer Care(cc) informing me that a person from hdfc came to my office for collecting the docs so I submitted all the documents to that person and asked him that when I will be getting my card, he told me "within 7 working days".
After that I got call from Cc asking me that did I submitted the documents. After this confirmation I once again asked the customer care executive, when I will be getting my card. She told me "within 7 working days".
Second week
Then I had verification in my home and in my office. They used to call my official IP phone many times asking for verification and asking me the same question many times(like my name, my address).
Third Week
I called the CC and asked them about my credit card status. They told me that they send me a letter regarding submitting my office address in any of their hdfc branch. I told them that I didn't received any thing like that. But out of no way, I went to hdfc branch and drop my office address in their drop zone box. This time, they provide me with some extra info i.e. Ref no:10072919331440s1 for future contact.
Fourth Week
No response yet.
Then same process, I called the CC, they told me my status is on hold as they didn't received my letter with office address. I told them that I dropped it in their hdfc branch. But they asked me to do it once again. I was really p***** off by this and told them that I didn't need such cards.
Fifth Week
I got a call from the cc executive that they will be sending some person to get my signature on some forms, and he assured this is last process after which I will be getting the card "within 7 working days". But I was out of office on those days and I asked them to send him next week, they said ok.
Sixth Week
After coming back from vacation, I called them and "to my surprise" and I got the same response that my application status is on hold and I need to submit some document in their branch.
I didn't talk this time instead I hang up the phone.
Seventh Week
After one week, I got a call from an hdfc person as he was waiting in our office reception for getting signature in some forms and I signed it and asked him the same question that I used to. When I will be getting my card? and the same response "within 7 working days".

Its been two more week had gone and not yet received any response
I think we all need to understand what is the actually meaning of "within 7 working days."
According to my assumption may be they are working one day in a week which can be better interpreted like "within 7 weeks" or "within 7 months" instead of mention working days.

2 months ago i got my creditcard but still i didn't get my creditcard ATM pin no

Sir, HDFC credit card customer care

I was approached by your DSA M/s. Rohini Finance Solution, mumbai.

Ms. Priya (Team manager) approached me for gold card against my gold city card (limit is 1, 80, 000 ). lifetime free no charges. I was frequenty called by them. Finally i submitted all the necessary latest documents to Mr. Pramod hegishte (executive on 5.7.08) verification done.

Today i got a call from a gentlemen that it was revoked, i need to submit fresh credit card statement.

My application no. is [protected].

Tel. no. called by the person is [protected], 48

Now i should know the status. why reverted. it is a nucence of frequent calls disturbing us.

asking for fresh documents.

Now at least the co. should provide to DSA & DSP I-cards to the executive and visiting card. so that we can contact them.

I beleive that these jobs are done only for target purpose same leads given or passed to other credit card co.

awiting your reply. shankar [protected] (Airtel)

[protected] residence no.

Tel. no. called by team manager is [protected], 40,

Dear Sir,

I m ausing this card since last year. Credit limit is only 13000/- . I have givin too many request to in crease the crdit limit with my salary slip as an proff but not increased yet. My use is near abt 15000/- per month. After taking the proof they didnt increase limit but never told me that why not increasing the limit. I was thinking that after taking the proof limit has increased. Thats why in next swap they put some over limit charges. After that i had discussion then Cust Care Exec told me to pay 900/- in cash and 9900/- by cheque so that all dispute can be resolved.

I did the same even though i paid 100/- more. But when i was in abrod in next month then again some intrest charges, service tax charges, over limit changes etc were there. I called from there but Caust Care Exe told me that you have to pay. I denied to pay so i want to know why this hassasment of customer is going on. that amount in conineously incresing and today i have cancelled the card as well. But i dont want to pay those extra charges.

I have already paid the amount by which i have done the shopping.
So please tell me how i can complaint againt bank and also can fire a case or complaint in RBI.

So that necessary action can be taken on this.
Thanks & Regards
Rajeev Kumar
[protected]

Our firm Sri Janki stores had installed credit-debit card machine from HDFC bank. During one of our transaction customer's card was swiped thrice. But this transaction was not shown. But later when the customer checked his bank details he found three entries have been made. As we had made all his entries void the amount was transferred from our account. Till date the customer have not received his amount, so we had given him the cash money from our account. After repeated complaints made to HDFC bank Asansol Branch, till date we have not received the money in our account after giving the bank a written letter from the customer that he has received the cash from Sri Janki Stores.

Beware people!

The worst among the private banks of India, arrogant (do not even reply to complaints) and indifferent that a customer with tens of lakhs in their current account and potential business worth Crores might be treated with courtesy. And it is the New Delhi GK2 branch staff who need to to turfed out.

yes agreed

To
The Branch Manager
HDFC Bank
Chitlapakkam Branch

Sir,
Sub: Details about negative balance.
I have a balance around Rs. 500 in my salary account (account no: [protected]) on 07/01/2009. A few days later that amount will deducted and also it shown the negative balance of Rs. 3000/-. May I know the reason.
Please mail me the following details:
1. From whom that payment has made?
2. How do you made that payment even there is no sufficient amount in my account?
3. Why did not return that payment, why do you give that much of importance to that payment?
I need detail explanation within two days.
Thank you,
R. Jayaraj.
ramaswamyvalli@gmail.com

Hi,

I have taken loan from HDFC bank in November 2006 for Hero Honda Bike. (Agent name Pramod Mobile [protected]) thru dealer Ambika motors Owner Kashyap mobile number [protected] , [protected]. Till date inspite of several reminders for last 1 year he has not given me the RC Book and has also not tracable as he has shifted his Dealer outlet. whenever I call for the RC book the person on the no asks for money for RC book. Kindly look into the matter and do the needful.

I am working with Intertek, a well know MNC. I had experienced a worrysome situation with my HDFC Debit card. On 5th of Jan 2008, I did some purchasing of Rs.3831.00 with my HDFC debit card in Amway India office (CBD Belapur branch). Amway office did the swaping twice & the amount was taken twice from my account i.e. 2 X Rs.3831.00 = 7662.00.

Today when I checked my HDFC mini statement & found this problem I contacted the HDFC phonebanking services & they replied that if I am able to get the transaction paid slip ,then bank can transfer the balance amt to my account & if i don't have the same it will take long time !

Can anybody from HDFC senior customer service person help me to get my money back. I am really shocked & i am waiting for the positive reply from HDFC customer service. Pl.help...

ms hdfc,
my credit card number #[protected].

recently i have received a letter dt.27.12.07 regarding payment for the incidence happend in july.
at thailand. and inspite of my repeated representation your bank had not taken any active steps so far.you are interested only to put interest on the amount which i have not paid.
paying money is simple.but somewhere it has to be stopped otherwise this mistake will continue for everyone.
i don'twant to beat the bush again and again and had decided to pay only when my problems are either solved or properly dealt with becos i am your customer and operating a large volume of money in your bank.
i request you to gothrough the papers i have submitted and it is me who had agreement with the hotel and the asia room agent for booking the room.
i am unhappy with your Bpo at coimbatore for her harsh words towards me.
money is money and it is difficult for everybody and if you don't answer the only way is that i can ask the assistance of reseve bank of india.

dr. raja.

I had the worst experience in my life with HDFC bank, and I am expecting a response from a senior person from HDFC who would understand me.

I work as a support engineer in a BPO for Microsoft, An unfortunate incident happened with me when I was traveling by local train when I realized that someone picked my pocket and I lost my purse which contained 4 credit cards and Rs.650.00 my personal diary two debit cards and one ATM card and few of my personal stuffs.

This happened with me while I was going back home after my shift at 06.30 am. I rushed to the bank and blocked all the cards that I had so that no one could misuse it.

I walked around 8 KM to reach the bank since I had no money to pay the bus fare. Finally I reached HDFC bank so that I could get some cash for the next day to go to office.

I spoke to the Branch Manager Name Namrath Kotian (Emp. Code : N0025). She said he would only give me the money if I have the check book with me, and I have no other option available.

I explained her about the whole incident happened with me, and informed him that I stay far away from the railway station and it is around 16 KM away and I don’t even have a single penny to go back home. And I have a 2 year old account with HDFC and I haven’t used a single check am not sure i

She repeated the same script and kept ignoring me.

I requested if I could give a written request. She said it up to her to decide, and she would not accept it.

Then I had to leave and walk 16 KM to home, even after having money in my account. I am not sure if she was following the company’s rule, or she was misusing her designation power.

And if it the company’s policy I would never ever use HDFC credit or debit card. Because policies are made for the convenience for the customer and not for harassment.

This could have happened to any body, and if this the treatment that we will receive from HDFC I think no one would open a account.

The Branch Manager Name Namrath Kotian (Emp. Code : N0025) also gave me this in writing that she cannot give me cash without debit card or Check book.

I wanted to bring this to your notice so that this can be avoided in future.

And also want to inform you that I am very dissatisfied and disappointed with the service.

Hoping for a response and hope some one would take this seriously!

Thank You
Kochumon Nair
V-9knair@mssupport.microsoft.com

I have account in your Hulsur branch this is long time back may be 7 months what i need still i could not get ATM card
So please reply me
Account No: [protected]