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CB Banks HDFC Bank High priority - urgent request for resolution of multiple fraudulent transactions impacting business operation
HDFC Bank

HDFC Bank review: High priority - urgent request for resolution of multiple fraudulent transactions impacting business operation

K
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11:04 pm EST
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Dear HDFC Team ,

I am writing to urgently seek your assistance in investigating and resolving a series of fraudulent transactions that have significantly impacted my business, ROBODA Design Solution (GST Number: 24CPTPP7745H1Z6). The total financial loss incurred from these fraudulent activities amounts to ₹72,79,922. The details are outlined below for your reference and prompt action.

1. Background of the Issue
My company, ROBODA Design Solution, operates in the domain of design and manufacturing. Recently, we initiated transactions with several suppliers for the procurement of essential raw materials and components to fulfill ongoing orders. Despite making full payments in advance, the promised goods were never delivered. Attempts to contact the suppliers have been unsuccessful, and they have become unreachable. This has raised serious concerns about the legitimacy of these suppliers and indicates potential fraudulent activity.

2. Business Impact
The failure to receive the ordered materials has brought my business operations to a complete halt. As a result:

Financial Strain: I have borrowed funds from relatives and made advance payments to other suppliers to continue operations. Due to this fraudulent incident, my financial condition has become critically unstable.
Supplier Pressure: I am facing intense pressure from suppliers and creditors to clear pending dues, which I cannot meet due to the halted operations and blocked funds.
Business Disruption: The ongoing projects have been delayed, risking loss of customer trust and potential future orders.
3. Details of Fraudulent Transactions
Below is a comprehensive list of the fraudulent transactions, including the dates, complaint numbers, and current status:

Sr No. Transaction Date PG Complaint Number Cyber Crime Complaint Number HDFC Bank Complaint Number Fraudulent Account Holder Bank Details Amount (INR) Status
1 11-07-2024 DEABD/E/2024/0077253 21111240027425 Mail sent on 07/11/2024 Multiple fraudulent accounts N/A 5,17,013 Not Resolved
2 11-07-2024 DEABD/E/2024/0077252 21111240027431 Mail sent on 07/11/2024 Multiple fraudulent accounts N/A 8,78,291 Not Resolved
3 11-04-2024 DEABD/E/2024/0076499 21111240027240 HDFC Complaint ID: 59568527 Ali Ahmed Laskar DCB Bank, IFSC: DCBL0000007, A/C: 00711100037448 9,34,345 Pending Resolution
4 22-10-2024 DEABD/E/2024/0073433 20241022792476 HDFC Complaint ID: 58720379 Bengal Lastmile Transport Services HDFC Bank, A/C: 50200072922808 23,27,242 Pending
5 10-07-2024 Not Available 21109240022987 HDFC Complaint ID: 57601623 Monomita Chowdhury Indian Overseas Bank, IFSC: IOBA0002237, A/C: 223701000006569 8,21,483 Pending Resolution
6 11-07-2024 DEABD/E/2024/0077279 21111240027782 Not Received Multiple fraudulent accounts N/A 10,57,730 Pending
7 11-07-2024 DEABD/E/2024/0077278 21111240027820 Not Received Multiple fraudulent accounts N/A 7,43,818 Pending
Total Amount Involved: ₹72,79,922

4. Actions Taken So Far
I have filed multiple complaints with the HDFC Bank, Cyber Crime Cell, and the Public Grievance (PG) Portal. Despite numerous follow-ups, I have not received any satisfactory response or resolution.
The details of the complaints filed with each authority, including reference numbers and status updates, have been provided above.
Communication attempts with the fraudulent companies have been unsuccessful as all contact numbers are either unreachable or disconnected.
5. Request for Immediate Intervention
Given the gravity of the situation and its severe impact on my business, I urgently request:

Immediate Investigation: A thorough investigation into these transactions to identify the fraudulent entities and take legal action against them.
Fund Recovery: Assistance in recovering the full amount of ₹72,79,922 to mitigate the financial losses faced by my business.
Support from HDFC Bank: Swift action from HDFC Bank in tracking the fraudulent accounts and facilitating the fund reversal process.
6. Supporting Documents
I have attached the following documents for your review and investigation:

Copies of all transaction receipts and bank statements.
Complaint acknowledgments from HDFC Bank, Cyber Crime Cell, and PG Portal.
Correspondence records with the suspected fraudulent entities.
7. Conclusion
This issue has placed me under extreme financial distress, to the point where I am contemplating drastic measures due to the ongoing pressure from creditors and the halt in business operations. I kindly request your immediate intervention and support to resolve this matter at the earliest.

Your prompt assistance will be crucial in safeguarding my business and preventing further financial damage.

Thank you for your attention and urgent action on this matter.

Sincerely,

Kwinal Patel
Contact: +91 [protected]
GST Number: 24CPTPP7745H1Z6
Email: [protected]@gmail.com

Confidential Information Hidden: This section contains confidential information visible to verified HDFC Bank representatives only. If you are affiliated with HDFC Bank, please claim your business to access these details.

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