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HDFC Bank review: fund transfer with imps 28

A
Author of the review
8:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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Hello Support,

My Account Details:

Name: Arun Kumar
User ID: [protected]
A/c Number: [protected]
Contact Number: [protected]

I tried to transfer funds from last 2-3 days, But I can't able to transfer funds to other account. I want to transfer funds Via IMPS to other ICICI bank holder. Everything is Ok steps:
1) Added Beneficiary Account.
2) Added Amount 3000/- and Remark
3) Clicked confirm option and in next page I confirmed erveything but in the Next Step:

Error:
*** We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our PhoneBanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/CustomerCenter.aspx ***

I continue talked with your customer support, but your support services are very poor, they only asked question for security and said try after 2 hours, 10 hours, 24 hours etc but there's no solution from your support team. I really hate this type of Services.

Please resolve my issue As Soon As Possible

Please let me know if my side any problem.

Regards,
Arun

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28 comments
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C
C
Customer Assistance HDFC Bank
IN
Aug 03, 2016 4:35 am EDT

Dear Customer,

We have responded to you with e-mail reference number [protected] on July 30, 2016. Please write back with the requested details, to enable us to check further.

-Anay
HDFC Bank Customer Assistance

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Ashok Kumar3
US
Mar 13, 2018 10:44 am EDT

I am also getting the same error donot know what to know customer care in not picking up the phone and i need to transfer the money as soon as possible.
my email-akm551995@gmail.com
phone-[protected]

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Wilfred1677
IN
Apr 09, 2018 12:55 am EDT

Hi,
Same issue with my account. HDFC customercare is useless and even the Phone Banking executive was of no use. Claimed that I was the first person to have faced this issue :-|
I have logged a complaint HBL=[protected] (which was a herculean task in itself, because the process is ridiculously complicated) but no luck so far.
Has this issue been resolved for anyone? Or should I just move to another Bank.

Email: Wilfred1677@yahoo.co.in
Phone: [protected]

BR, Wilfred

A
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Arun Pandi
US
Jun 07, 2018 11:30 am EDT

Hi
I'm also facing same issue ...no response from customer service.
Arun
[protected]
arunpandica20@gmail.com

S
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Sibidharan Nandhakumar
US
Jun 08, 2018 10:23 pm EDT

I am having same issue, and just wrote to support@hdfcbank.com

Sibidharan
sibi.nandhu@gmail.com

M
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manmohan parihar
IN
Jul 07, 2018 8:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am having same issue since last two days, no response from customer care and i need transfer money

manmohan797@gmail.com
[protected]

M
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muralidharan r
US
Aug 09, 2018 11:00 am EDT

I too had the same issue.
anyone complaint has cleared. Please update the steps, so that others could get help to resolve this issue.

A
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Atul r
IN
Aug 30, 2018 10:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm also facing the same issue.

rasekar1ct16@gmail.com
[protected]

K
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Kamlesh538
US
Sep 05, 2018 2:28 am EDT

hay, I am also getting the same error

kamleshsharma538@gmail.com
[protected]

R
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rehan mohd
US
Oct 06, 2018 1:27 am EDT

I am also facing the same issue from last 2 days, HDFC service is very poor. I hate this type of banking system.

F
F
fund transfer eror
IN
Oct 10, 2018 8:18 am EDT

I am having same issue since last two days, no response from customer care and i need transfer money

rameshpal364@gmail.com
[protected]

K
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Karthick kriya
IN
Nov 01, 2018 11:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am also facing the same issue from last 2 days, no response from HDFC customer care and their tservice is very poor.

Karthick
karthi.av03@gmail.com

V
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vivek kumar agrahari
IN
Dec 03, 2018 12:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i am facing same problem form my hdfc mobile banking and solve my problem
[protected]

D
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Deepu George Jacob
US
Dec 18, 2018 11:25 pm EST

I am also facing the same issue.

Thanks
Deepu Jacob
+[protected]

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Ravali Yatham
US
Jan 12, 2019 7:23 am EST

Even I'm facing the same issue.Please solve as soon as possible

Thanks
ravali Yatham
ravaliyatham@gmail.com

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sbasb
US
Jan 17, 2019 10:13 am EST

There can be a case where you added a beneficiary long back and have not done any transaction in last 24 months then you won't be able to transfer more 25000. Because they treat this kind of beneficiary as a new beneficiary for 1 day. After 1 day if it happens then there might be issue

D
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Dipen Mistri
US
Nov 18, 2019 6:00 am EST
Replying to comment of sbasb

This is perfect answer ! Appreciated...

V
V
vskandwal
IN
Apr 15, 2019 3:47 pm EDT

Hi,
I'm not able to add beneficiary

P
P
Prabhu R
US
May 18, 2019 2:26 pm EDT

If we try to send more than 25k with in the 24 hours of the new beneficiary account addition then we will get this issue. Try to send with in 25K then you wont get any error.

S
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Sahil Bakshi
US
Nov 07, 2019 6:30 am EST
Replying to comment of Prabhu R

it fails for less than 25k aas well, I tried for 100 Rs only, it fails.

P
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Priya selvam31
IN
Jun 01, 2019 9:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am also getting the same error even try to send within 25000.
Very poor service and application.
We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our PhoneBanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/CustomerCenter.aspx

S
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Shika888
IN
Sep 10, 2019 9:46 pm EDT

Just now added beneficiary account & tried transfer of only 2300/-..., Showing same kinda error.. pic added for ur ref...

View 0 more photos
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Prasanth Gowda
US
Sep 16, 2019 2:28 am EDT

Hi,

I tried to transfer funds from last 2-3 days, But I can't able to transfer funds to other account. I want to transfer funds Via IMPS to other ICICI bank holder. Everything is Ok steps:
1) Added Beneficiary Account.
2) Added Amount 10000 -/- and Remark
3) Clicked confirm option and in next page I confirmed erveything but in the Next Step:

Error:
*** We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our PhoneBanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/CustomerCenter.aspx ***

I continue talked with your customer support, but your support services are very poor, they only asked question for security and said try after 2 hours, 10 hours, 24 hours etc but there's no solution from your support team. I really hate this type of Services.

Very poor service

Thanks
Prasanth

S
S
Sahil Bakshi
US
Nov 07, 2019 6:29 am EST

Hello All,

I am also facing same error.
I am trying to do online transaction using my HDFC NRE Account but getting this Error, I can not even transfer the money.

Can someone tell how was it resolved?

We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our PhoneBanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/CustomerCenter.aspx
image.png

Best Regards,
Sahil Bakshi
+49-[protected]

S
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santhosh selenium
US
May 26, 2020 1:17 pm EDT

Worest hdfc bank services

View 0 more photos
X
X
Xavier Antony Laikary
KW
Aug 19, 2020 3:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

* We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our PhoneBanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/CustomerCenter.aspx ***
I am facing this issue

S
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Sarfaraz Nawaz
US
Sep 29, 2020 7:25 am EDT

I'm facing the same issue. HDFC is full of incompetent staffs and engineers! Years of problem isn't solved yet, even in 2020.

S
S
somu myntra1
US
Dec 01, 2020 4:43 pm EST

Facing same issue since 3 days even for 10000

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