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CB Hotels and Accommodations Hilton Hotels & Resorts Hampton Guarantee 100%
Hilton Hotels & Resorts

Hilton Hotels & Resorts review: Hampton Guarantee 100% 3

J
Author of the review
7:57 pm EDT
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Recently cancelled out of Hampton Inn Properties for using their 100% Guarantee if I am not satisfied with: Friendly Service, Clean Rooms, Comfortable Surrounding; well, Hampton Inn GMs with guest assistance decided I was using the 100% "in excess". I have pictures of the unclean rooms, but looks like Hilton employees don't have to "Be Hospitable'' or have integrity as their policies state they should have. What a shame?

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Ex_Hilton_Guest
DE
1 complaint
1 comments
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May 16, 2009 11:16 am EDT

Just see my complain about them - it is just a shame how they behave towards loyal customers

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Steve Oifer
US
1 complaint
1 comments
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Dec 26, 2016 7:49 pm EST

Their guarantees are worthless. Bait & switch!

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dario sacramone
palm springs, US
1 comments
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Oct 09, 2022 8:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have extensive data; too much to write here

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Hilton Hotels & Resorts Category
Hilton Hotels & Resorts is ranked 1 among 115 companies in the Hotels and Accommodations category
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