Home Shopping Pakistan
Reviews and Complaints

I had placed my order on 19th July and it was confirmed after I had paid the whole amount in advance but after 10 days they replied that the product is out of stock, so from that day to now I m asking them for refund but they are only dodging me. I also informed them for legal notice which I haven't took yet but they are also ignoring it.

Order id # 345497

Issey miyake intense for men 125 ml

My contact : Asad

[protected]

It's been so long since I placed an order (346039) of Haier inverter refrigerator HRF398 IFGA. They have mentioned that it will take 4 to 7 days but now it's more than weeks. They are not picking up my calls and delaying my order without any reason. I also contacted them several times through email but they haven't replied.

I hope you can solve this issue by contacting them and give them a notice to clear this issue as soon as possible.

HomeShopping.pk is undoubtedly on of the leading online shopping website for electronics, technology, luxury and consumer products but they are good for products that come from their Pakistan office but they are totally a night-mare, mis-communicating and the laziest possible company when some products are to be delivered from their USA or other off-Pakistan offices.

Although I have been a loyal customer at HomeShopping and have purchased tablet and a couple of mobile devices from them but they are found Poorly Pathetic in my most recent purchase with the company. I ordered an expansive watch from HomeShopping on 23rd of April and it was clearly mentioned on their website page that watch shall be delivered within 10-15 days. I also made an initial 10% deposit in their bank account that was necessary to confirm the order but till date today (30th May, 2014); the watch is not delivered when one month and 7 more days have been passed now.

When I called at the customer support office in Karachi they always said that our import office shall call you and he will update you about the progress on your order delivery. They called me once and assured that watch shall be delivered within 8-10 more days but it been 20 more days now since this promise was made. Now I have called many tims and have inquired about the delivery of the watch but no good so far - Just lame claims and time-passing techniques are being practiced..!

They are a pathetic company and I shall NEVER recommend them for buying any products which are promised to be delivered from their foreign offices. They will take 10% advance deposit, shall be using that amount for their own investment and you will be hold on promises that your order is soon to be delivered/completed.

I ordered some items from amazon.com through this company, they do not have a computerized ordering system so they were not able to track my order. I called for a week after their allotted delivery time has elapsed and every day they assured me that my order would come in tomorrow. I sent emails with my order reference number that were never answered. I finally gave up and called after a week and they said that it had arrived but they had lost my address, so I went to pick it up.

When I got there I was asked for my order number more than 10 times before they could find my products, I waited for more than half an hour and finally got frustrated when I was asked the order number for the eleventh time, they had my products but they refused to give them to me saying that I was being rude. So after four weeks not only did my order not get fulfilled but now I have to find another option to get the products I need.

I have never seem a more disorganized business operation in my life, nor have I ever come across ruder or more incompetent customer service.