Homepro Heating & Cooling’s earns a 1.0-star rating from 1 reviews, showing that the majority of homeowners are dissatisfied with HVAC services.
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We hired Homepro to do a cleaning and inspection of the HVAC system and humidifier on 9/9
We hired Homepro to do a cleaning and inspection of the HVAC system and humidifier on 9/9. The seller's realtor was supposed to let them in - I wasn't there. We got a voicemail saying "Everything looked good." My realtor and I asked multiple times for a copy of the report: they said they gave it to the seller's realtor (she said she didn't get it). I called and got Rich or Rick; he said he'd give it to us when he could get back to the office. I got a short receipt (no report) on 10/22, dated 10/22. When it got colder in November, we turned on the humidifier. It flooded part of the basement and we turned it off. I called a different company (they came Nov. 25). They took off the cover and said "Here's the problem - there's no pad at all. The hose is just dropped down into the plenum. There's nothing to stop the water." Also, the filter was disgusting - it's a 1" filter that hadn't been changed for a long time - definitely would've been noticed by someone who inspected and did maintenance, and should've been covered in an HVAC cleaning. I called and asked for a refund of the inspection and cleaning, since the inspection was either not done or caused damage AND the cleaning was not done. I was told "I'll call the realtors and get back to you." (12/21). Our realtor hasn't been called and my calls haven't been returned. Also, Rick said he "had pictures from the inspection" but did have to admit that the pictures showed the humidifier pad on the floor - not installed. I do have a picture of the humidifier right after the other company opened it and before they fixed it. I didn't take a picture of the horrific filter, which obviously hadn't been cleaned, replaced, or inspected.
Is Homepro Heating & Cooling Legit?
Homepro Heating & Cooling earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Homeprocomfort.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
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However ComplaintsBoard has detected that:
- Homepro Heating & Cooling protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Homepro Heating & Cooling has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
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About Homepro Heating & Cooling
One of the key strengths of Homepro Heating & Cooling is their team of highly skilled and certified technicians. These professionals possess extensive knowledge and expertise in all aspects of heating and cooling systems, allowing them to deliver top-notch service and solutions to their customers. Whether it's installation, repair, or maintenance, Homepro Heating & Cooling technicians are equipped to handle any HVAC-related task with precision and efficiency.
In addition to their skilled workforce, Homepro Heating & Cooling also prides itself on offering a wide range of high-quality products. They partner with leading manufacturers in the industry to ensure that their customers have access to the latest and most innovative heating and cooling systems available. From energy-efficient furnaces and air conditioners to advanced thermostats and indoor air quality solutions, Homepro Heating & Cooling offers a comprehensive selection of products to meet the unique needs and preferences of their clients.
Furthermore, Homepro Heating & Cooling understands the importance of providing exceptional customer service. They prioritize open communication and transparency, ensuring that their customers are well-informed throughout the entire process. Their friendly and knowledgeable staff is always ready to answer any questions or concerns, providing personalized recommendations and solutions tailored to each customer's specific requirements.
Homepro Heating & Cooling also recognizes the significance of energy efficiency and sustainability in today's world. They offer eco-friendly options and promote energy-saving practices to help customers reduce their carbon footprint and lower their utility bills. By staying up-to-date with the latest advancements in HVAC technology, Homepro Heating & Cooling strives to provide their customers with cutting-edge solutions that are both environmentally conscious and cost-effective.
Overall, Homepro Heating & Cooling is a trusted and reliable provider of heating and cooling solutions. With their skilled technicians, extensive product range, exceptional customer service, and commitment to energy efficiency, Homepro Heating & Cooling is dedicated to ensuring the comfort and satisfaction of their customers. Whether it's for residential or commercial properties, Homepro Heating & Cooling is the go-to choice for all HVAC needs.
Overview of Homepro Heating & Cooling complaint handling
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Homepro Heating & Cooling Contacts
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Homepro Heating & Cooling phone numbers+1 (317) 271-2665+1 (317) 271-2665Click up if you have successfully reached Homepro Heating & Cooling by calling +1 (317) 271-2665 phone number 0 0 users reported that they have successfully reached Homepro Heating & Cooling by calling +1 (317) 271-2665 phone number Click down if you have unsuccessfully reached Homepro Heating & Cooling by calling +1 (317) 271-2665 phone number 0 0 users reported that they have UNsuccessfully reached Homepro Heating & Cooling by calling +1 (317) 271-2665 phone number
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Homepro Heating & Cooling address8103 E Us Hwy 36, PMB 291, Avon, Indiana, 46123-7964, United States
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Homepro Heating & Cooling contacts
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